34 customer analyst jobs at 26 companies in Elyria, OH
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Customer Service Excellence Analyst
Westlake, Ohio, United States
HybridFull Time
IMCDEuronext Amsterdam: IMCD: Global distributor of specialty chemicals and food ingredients.
5+ YOEAssociate's degree or 5 years customer service experience, training experience, proven customer experience record, ability to develop curriculum, assess performance, and lead continuous improvement.
Windows, spreadsheet application, database, video creation technology
Shearer's Foods: Contract manufacturer and private label supplier of snack foods.
3+ YOE3+ years procurement/materials planning experience, proficiency with ERP (D365, Mapics) and Microsoft Excel, bachelor’s degree or equivalent experience preferred, CPG experience and BOM knowledge preferred.
3+ YOE1+ MgmtBachelor's degree preferred, 3 years customer service experience, 1 year supervisory experience, Salesforce/CRM and Microsoft Office proficiency, strong communication, data analysis, and process-improvement skills.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
Stanley Black & DeckerNYSE: SWK: Manufacturer of power tools, hand tools, and outdoor equipment.
3+ YOE3+ years supply chain/customer operations experience preferred; BA/BS in supply chain or related field preferred; proficiency with Microsoft Office, SAP, Excel, Business Warehouse; strong communication and analytical skills.
Microsoft Office, SAP, Microsoft Excel, Business Warehouse
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yrOnsiteFull Time
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Signet JewelersNYSE: SIG: Global retailer of diamond jewelry and professional jewelry services.
3+ YOEBA in quantitative field, 3+ years in business/data analysis, advanced Microsoft Excel, Alteryx, Tableau, SQL, Python, AWS Redshift experience, strong communication and dashboarding skills.
Microsoft Excel, Alteryx, Tableau, SQL, Python, AWS Redshift, APIs
Axuall: Provides digital credentialing and workforce intelligence for healthcare systems
4+ YOE4+ years as a data/BI analyst, strong SQL and BI tool skills (Omni, Tableau, Looker), deep healthcare data knowledge, dashboard/reporting experience, data wrangling, and strong communication for customer-facing and presales work.
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
5+ YOE5 years preferred in data extraction/analytics, data quality, relational databases; proficient in Power BI, Google Analytics, advanced Excel; US work authorized with ITAR/export compliance.
Highland Hills or West Henrietta or Saint Petersburg
$63k-$65k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
Analyze client portfolios, research accounts receivable and debtors, identify risk factors, and prepare accurate reports; finance/credit knowledge and strong analytical, detail, and customer-service skills preferred.
Louisville or Cleveland or Nashville or Dallas or San Antonio
$45k-$55k/yrRemoteFull Time
BrightSpring Health ServicesNASDAQ: BTSG: Provider of home and community-based health and pharmacy services.
2+ YOEMinimum 2 years member services or health plan/customer service experience; high school diploma/GED required; proficiency with CRM and Microsoft Word/Excel/Outlook; strong verbal/written communication, empathy, and regulatory (CMS/HIPAA) compliance skills.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
Beachwood or United States
$105k-$125k/yrRemoteFull Time
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
4+ YOE3+ MgmtSenior SAP S/4 Service & Construction Management analyst with SAP S/4 HANA implementation experience, project management and leadership background, strong communication and customer service skills.
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
High school diploma required; college preferred. Detail-oriented with advanced Microsoft Office skills. Willingness to obtain Series 7 and Series 66 or Series 63 and Series 65. Strong interpersonal, client service, and organizational skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
Flexjet: Private jet provider offering fractional ownership and charter services.
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
Highland Hills or West Henrietta or Saint Petersburg
$63k-$65k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provides integrated human capital management and financial payroll services.
Analyze client portfolios and end-debtor credit, research accounts receivable and financials, identify risk factors, prepare accurate reports; Bachelor's in Finance preferred; detail oriented and customer focused.
Integra Connect: Provides data and analytics solutions for precision specialty care.
2+ YOE2-3 years help desk or customer support experience, BS/BA in IT/CS or similar, knowledge of Microsoft Office and email, strong communication and troubleshooting skills.
ABARTA Coca-Cola Beverages: Distributes and sells Coca-Cola beverage products to regional markets.
3+ YOEAssociate degree or equivalent, 3+ years IT support (Tier 1/2), Windows 11 troubleshooting, strong customer service and communication, ability to lift 25–50 lbs and climb ladders, Intune/Autopilot preferred.
Windows 11, Microsoft Intune, Microsoft Autopilot, Honeywell CT45, Honeywell CK67, Xerox, Brother
CCL IndustriesToronto Stock Exchange: CCL.B: Manufacturer of labels and specialty packaging for global markets.
1+ YOE1-2 years accounts receivable experience; strong interpersonal, analytical, and time-management skills; proficiency in Microsoft Excel and Microsoft Word; ability to manage customer accounts, resolve deductions, and prioritize multiple tasks.