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31 customer analyst jobs at 22 companies in Kettering, OH

2mo
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Customer Service Analyst
Cincinnati, Ohio, United States
HybridFull Time
MassMutual Ascend
MassMutual Ascend: Providing retirement annuity products and financial income solutions.
1+ YOEHigh School Diploma required; some college preferred; strong time management; MS Office; prior customer service experience preferred.
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2d
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Customer Success Analyst
Cincinnati, Ohio, United States
HybridFull Time
Everseen
Everseen: Provides AI-powered computer vision solutions for retail loss prevention.
1+ YOE1–3 years customer success/retail/training experience; strong presentation, facilitation, communication; ability to analyze usage metrics and create insights; willing to travel up to 50%.
Microsoft Excel, Power BI
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4d
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Customer Support Analyst
Vandalia, Ohio, United States
OnsiteFull Time
Pratt Industries
Pratt Industries: Manufactures recycled paper packaging and provides waste recycling services.
High school diploma, strong communication, Microsoft Office and data-entry skills, ability to drive a forklift and lift 15–45 lbs, maintain spreadsheets and reports, work independently in a high-volume environment.
Microsoft Office, Supply Connect, TMS, TMC
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1mo
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Customer Success Analyst
Cincinnati, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Luma Financial Technologies
Luma Financial Technologies: SaaS platform for financial advisors to manage alternative investments
1+ YOE1+ year client-facing or operations experience (SaaS/financial services preferred); strong communication, organizational skills; basic CRM/support platform familiarity; ability to manage multiple requests and follow SLAs.
Salesforce, Zendesk, HubSpot, Jira
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Customer Senior Analyst
Mason, Ohio, United States
$76k-$170k/yr HybridFull Time
Clorox
CloroxNew York Stock Exchange: CLX: Manufactures and markets consumer cleaning and wellness products.
2+ YOE2+ years CPG data/analysis experience supporting sales, proficiency with Microsoft Office (Word, Excel, Project, PowerPoint), strong communication and interpersonal skills, bachelor's degree or equivalent.
Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft PowerPoint
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Customer Service/Order Analyst
Batavia, Ohio, United States
OnsiteFull Time
Tremco Construction Products Group
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
2+ YOE2+ years customer service experience; manufacturing or construction experience preferred. Accounting knowledge a plus. SAP/ERP experience preferred. Strong communication, attention to detail, multitasking, and basic math skills required.
SAP, ERP
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1mo
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Analyst, Customer Supply Chain
Cincinnati, Ohio, United States
$78k-$97k/yr OnsiteFull Time
Kraft Heinz
Kraft HeinzNASDAQ: KHC: Manufacturer and global marketer of food and beverage products.
1+ YOEBachelor's in supply chain/operations or related, 1-5 years relevant experience, strong problem-solving and communication, process improvement mindset, advanced proficiency in SAP, Power BI, Oracle, and Microsoft Office.
SAP, Power BI, Oracle, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Kroger replenishment software
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2w
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Sr. Analyst, Customer Data & Analytics - Kroger
Cincinnati, Ohio, United States
$90k-$112k/yr HybridFull Time
Kraft Heinz
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
Experience analyzing large datasets, data validation, commercial/CPG context, familiarity with Kroger systems, strong communication and problem-solving skills.
Compass, Trade Point, Stratum, M6, Power BI
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1w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
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3w
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Licensing Analyst
Amelia, Ohio, United States
HybridFull Time
Munich Re
Munich ReFrankfurt Stock Exchange: MUV2: Global provider of reinsurance, insurance, and risk management solutions.
1+ YOE1+ year business or customer service experience, high school diploma required (BA preferred), proficiency in Microsoft Office, strong communication, organizational and process skills; industry certifications (AINS, P&C license) a plus.
Microsoft Office
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Dispute Intake Analyst
Cincinnati, Ohio, United States
OnsiteFull Time
Fifth Third Bank
Fifth Third BankNASDAQ: FITB: Provides retail, commercial, and wealth management financial services.
1+ YOE1–3 years experience in disputes/fraud/banking preferred; Associate's degree or equivalent experience; strong analytical, communication, conflict-resolution, multitasking, and computer navigation skills; knowledge of UCC, Regulation E and Z compliance.
Speech Analytics, Sentiment Analysis
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3w
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Client Relationship Analyst
Cincinnati, Ohio, United States
OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Provide client support for financial advisors, execute money movements, manage administrative tasks, strong MS Office skills, detail-oriented, willing to obtain Series licenses.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization, Zoom
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3w
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Deskside Analyst
Cincinnati, Ohio, United States
$24-$30/hr OnsiteFull Time
Cincinnati Children's
Cincinnati Children's: Provides specialized pediatric healthcare and conducts clinical research.
1+ YOEProvide deskside/field support for Windows and mobile devices, troubleshoot hardware/software and printers, use ticketing/incident tools, and deliver high-touch customer service in a healthcare setting.
Windows 10, Windows 11, iOS, Android, Microsoft 365, ServiceNow, VPN, WiFi
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2d
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
IRS Office of Chief Counsel
IRS Office of Chief Counsel: Represents the IRS in tax litigation and legal matters.
1+ YOEOne year specialized experience in submission processing with management/leadership duties, applying regulations and procedures, using HRConnect/SETR/ITM, and interacting with internal/external customers.
HRConnect, SETR, ITM, USA Hire, USA STAFFING
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2d
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Senior Payroll Analyst
Mason, Ohio, United States
OnsiteFull Time
Cintas
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
6+ YOE6+ years payroll experience, attention to detail, customer service, Microsoft Office proficiency; HS diploma/GED required, bachelor’s preferred; SAP payroll and payroll tax experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP
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4d
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Revenue Operations Analyst
Rochester or Cincinnati or Saint Petersburg or Tempe or Phoenix or Irving
$62k-$97k/yr HybridFull Time
Paychex
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
1+ YOE1+ year experience in customer service, technical troubleshooting, Paychex or related industry, and Salesforce/CRM; bachelor's degree in business or analytics preferred.
Salesforce, CRM Technology
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3w
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IT Support Analyst
Monroe, Ohio, United States
OnsiteFull Time
CSafe: Providing temperature-controlled shipping solutions for pharmaceutical products.
2+ YOE2+ years help-desk or desk-side IT support, Microsoft Entra ID account administration, Exchange Online and Microsoft 365 familiarity, Windows device troubleshooting, basic networking, ticketing system experience, strong customer-service skills.
Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365, Intune, ServiceNow, Freshdesk, Tikit
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1mo
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Loan Servicing Analyst
Milford, Ohio, United States
OnsiteFull Time
RiverHills Bank
RiverHills Bank: Community bank providing personal and business financial services.
Manage loan accounts, process payments, administer escrow, handle customer inquiries, ensure regulatory compliance, and prepare servicing reports. Prior mortgage experience preferred; high school diploma required.
Microsoft Office
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5d
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Procurement/Inventory Analyst (81612)
Sharonville or Livonia or Dearborn
OnsiteFull Time
US Tool Group: Provides industrial tool reconditioning and integrated supply chain management.
Experience with data entry, inventory and supplier interaction; familiarity with Windows-based systems and MRP/ERP; strong customer service, problem-solving, multitasking, and attention to detail.
Windows-based operating systems and software, MRP/ERP
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1w
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Senior Brokerage Pricing Analyst
Anthony or Austin or Chaparral or Cincinnati or Dallas or Dessau or El Paso or La Union or Las Cruces or Round Rock or Three Point or Ysleta del Sur Pueblo or Ysleta Sur
OnsiteFull Time
Border International
Border International: Commercial truck dealership providing sales, parts, and maintenance services.
2+ YOE2+ years brokerage experience (minimum 1 year in customer-facing quoting/pricing), spot and contract pricing experience, Excel and Microsoft Office proficiency, strong analytical and communication skills.
Microsoft Office, Microsoft Excel
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