604 customer analytics jobs at 335 companies in Arlington Heights, IL

2mo
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Director - Customer Analytics
Chicago or New Delhi
$160k-$208k/yr OnsiteFull Time
United Airlines
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
8+ YOE3+ Mgmt8+ years related experience, 3+ years leading teams, 6+ years in analytic roles; bachelor's degree or equivalent; proficiency with Microsoft Excel and PowerPoint; strong analytical, presentation, and stakeholder influence skills; U.S. work authorization required.
Microsoft Excel, Microsoft PowerPoint, SQL, R, Python
2w
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Manager, Customer Retention Strategy & Analytics
Chicago or New York City
$115k-$128k/yr HybridFull Time
Grubhub
Grubhub: A platform connecting diners with local restaurants and providing delivery and ordering technology.
4+ YOE4+ years analytics experience influencing business decisions; deep SQL fluency, experimentation and causal measurement experience, data visualization and automation experience, cross-functional collaboration, and executive storytelling.
SQL, Tableau, Looker, Python, LLMs, MCPs
2w
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Senior Manager, Analytics, Customer Experience
San Francisco or Sunnyvale or Seattle or New York City or Los Angeles or Chicago
$220k-$323k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
8+ YOE3+ Mgmt8+ years in data science, product analytics, consulting, or related work; 3+ years managing people; quantitative degree; SQL, experimentation, statistical analysis, data pipelines, and executive communication skills.
SQL, A/B testing, Covey
5d
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Senior Manager, Analytics, Customer Experience
San Francisco or Sunnyvale or Seattle or New York City or Los Angeles or Chicago
$220k-$323k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
8+ YOE3+ MgmtRequires 8+ years in data science, product analytics, consulting, or related work; 3+ years managing people; quantitative degree; SQL, experimentation, A/B testing, statistical analysis, and data pipeline experience.
SQL, A/B testing, Covey
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Associate Director, Analytics
Chicago, Illinois, United States
$112k-$161k/yr HybridFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
5+ YOE2+ MgmtBachelor's degree preferred; 5+ years in media/marketing research or analytics; 2+ years people management; experience with statistical software (SAS, R, Python) and advanced Excel; familiarity with measurement vendors, syndicated/customer data, and visualization tools.
SAS, R, Python, Microsoft Office Suite, Microsoft Excel, Tableau, GoodData, Datorama
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Associate Director, Analytics
Chicago, Illinois, United States
$112k-$161k/yr OnsiteFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
5+ YOE2+ Mgmt5+ years in media/marketing research or digital advertising analytics, 2+ years people management, strong media measurement knowledge, advanced Excel, familiarity with syndicated/customer data, statistical tools (SAS, R, Python) and visualization tools (Tableau, GoodData, Datorama) a plus.
SAS, R, Python, Tableau, GoodData, Datorama, Microsoft Office, Microsoft Excel
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Senior Manager, Customer Insights and Analytics
Deerfield, Illinois, United States
$115k-$196k/yr HybridFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
4+ YOE2+ Mgmt4+ years analytics/marketing/retail experience (or 7+ with HS); experience leading teams, influencing stakeholders, analyzing data, and contributing to financial decisions; travel up to 15%.
Circana, Nielsen, Numerator, Adobe Analytics
2w
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Customer Engineer, Data Analytics, Google Cloud, Startups
New York or Atlanta or Austin or Cambridge or Chicago or Los Angeles or San Francisco or Sunnyvale
$152k-$221k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOE10+ years as a sales engineer or technical consultant in cloud environments; bachelor's degree or equivalent experience; experience with data analytics, data lifecycle, and customer-facing technical presentations.
Informatica, Talend, Alooma, SAP, Data Services, Java, Python, JavaScript, C++, Scala, R, Go, Linux
1mo
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Account Analytics Manager (Kroger)
New York or Chicago
$98k-$139k/yr HybridFull Time
L'Oréal
L'OréalEuronext Paris: OR: Manufactures and sells personal care, skincare, and cosmetic products globally.
3+ YOE3+ years customer-facing experience; strong analytics, data storytelling, and leadership; knowledge of retail/customer strategies; proficiency with Nielsen, Microsoft Power BI, 84.51/Stratum and reporting dashboards; strong presentation and cross-functional collaboration skills.
Nielsen, Microsoft Power BI, 84.51/Stratum
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Partner Systems & Analytics Specialist 
Chicago, Illinois, United States
$72k-$90k/yr HybridFull Time
Syndigo
Syndigo: SaaS platform for product data management and content syndication.
7+ YOE7+ years in systems/analytics/RevOps in B2B SaaS with direct Salesforce responsibility; Salesforce developer proficiency (APEX, custom objects, flows); experience with Impartner and Crossbeam integrations; building dashboards and managing partner platforms.
Impartner, Crossbeam, Salesforce, APEX
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
Culligan
Culligan: Provides water softening and filtration solutions for homes and businesses.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
4d
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Customer Service Specialist
Chicago, Illinois, United States
$60k-$70k/yr RemoteFull Time
Bel Group
Bel Group: Produces and sells branded cheese and healthy fruit snacks.
0+ YOEEntry-level to 2 years in customer service, supply chain, logistics, operations, or analytics. Bachelor's degree preferred. Requires Microsoft Excel and Office proficiency, strong analytical and communication skills, and ability to learn SAP and reporting systems.
SAP, Microsoft Excel, Microsoft Office, Power BI, Tableau, SQL, Python, Electronic Data Interchange (EDI) Platform
1d
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Customer Success Manager
Chicago, Illinois, United States
$75k-$111k/yr OnsiteFull Time
Johnson Controls
Johnson ControlsNYSE: JCI: Provider of smart, healthy, and sustainable building solutions.
6+ YOEBachelor's degree and 6+ years in customer success, account management, customer service, consulting, or business roles. Requires Microsoft Office proficiency, communication, analytical, organizational, and travel capabilities.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Service Representative
Chicago, Illinois, United States
$17-$25/hr OnsiteFull Time
Crash Champions
Crash Champions: Provider of automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with the ability to manage high call and email volume.
Microsoft Excel
1w
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Customer Service Representative
Chicago, Illinois, United States
$17-$25/hr OnsiteFull Time
Crash Champions
Crash Champions: Provider of national automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with the ability to manage high volumes of calls and emails.
accounting system, spreadsheets
4w
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Head of Customer Success
Chicago, Illinois, United States
RemoteFull Time
KatRisk
KatRisk: Catastrophe risk modeling software for the insurance industry.
5+ YOE5+ years in customer success or account management in B2B SaaS or data/analytics, experience with enterprise clients and insurance/reinsurance, strong communication, team management, and CRM/tool proficiency.
CRM, Salesforce, Gainsight
1d
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Customer Success Manager
Chicago, Illinois, United States
$75k-$111k/yr OnsiteFull Time
Johnson Controls
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
6+ YOEBachelor's degree in business or related field and 6+ years in customer success, account management, customer service, consulting, or business roles. Requires Microsoft Office proficiency, analytical skills, communication, organization, and up to 25% travel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
1w
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Customer Service Representative
Bridgeview, Illinois, United States
OnsiteFull Time
Welch Packaging
Welch Packaging: Manufacturer of custom corrugated packaging and shipping solutions
High school diploma or equivalent, Amtech experience, email and customer web portal skills, strong communication, organization, analytical reasoning, problem-solving, and attention to detail.
Amtech, email, customer web portals
1w
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Customer Service Supervisor
Chicago, Illinois, United States
$17-$25/hr OnsiteFull Time
Floor & Decor
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
1+ YOE1+ MgmtOne year of customer service or cashier supervisory experience, operational leadership ability, associate training proficiency, and strong communication, delegation, follow-up, and analytical skills.