1mo
Save
Mark Applied
Hide
Director - Customer Analytics
Chicago or New Delhi
$160k-$208k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years related experience, 3+ years leading teams, 6+ years in analytic roles; bachelor's degree or equivalent; proficiency with Microsoft Excel and PowerPoint; strong analytical, presentation, and stakeholder influence skills; U.S. work authorization required.
Microsoft Excel, Microsoft PowerPoint, SQL, R, Python
1mo
Save
Mark Applied
Hide
Associate Director, Analytics
Chicago, Illinois, United States
$112k-$161k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in media/marketing research or digital advertising analytics, 2+ years people management, strong media measurement knowledge, advanced Excel, familiarity with syndicated/customer data, statistical tools (SAS, R, Python) and visualization tools (Tableau, GoodData, Datorama) a plus.
SAS, R, Python, Tableau, GoodData, Datorama, Microsoft Office, Microsoft Excel
2d
Save
Mark Applied
Hide
Senior Manager, Customer Insights and Analytics
Deerfield, Illinois, United States
$115k-$196k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years analytics/marketing/retail experience (or 7+ with HS); experience leading teams, influencing stakeholders, analyzing data, and contributing to financial decisions; travel up to 15%.
Circana, Nielsen, Numerator, Adobe Analytics
1d
Save
Mark Applied
Hide
Digital Channel Analytics, Sr Associate
Brooklyn or Wilmington or Chicago or Plano or Jersey City or Columbus
$95k-$150k/yr OnsiteFull Time
5+ YOE5+ years analyzing digital customer experience, experience with SQL/SAS and digital analytics, strong communication, A/B testing and OKR management; Bachelor's degree required.
SAS, SQL, Python, R, Alteryx, Tableau, Adobe Analytics, Snowflake, AWS, large language models, retrieval-augmented generation, agentic AI frameworks
1mo
Save
Mark Applied
Hide
Partner Systems & Analytics Specialist
Chicago, Illinois, United States
$72k-$90k/yr HybridFull Time
7+ YOE7+ years in systems/analytics/RevOps in B2B SaaS with direct Salesforce responsibility; Salesforce developer proficiency (APEX, custom objects, flows); experience with Impartner and Crossbeam integrations; building dashboards and managing partner platforms.
Impartner, Crossbeam, Salesforce, APEX
2w
Save
Mark Applied
Hide
Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
1w
Save
Mark Applied
Hide
Head of Customer Success
Chicago, Illinois, United States
RemoteFull Time
5+ YOE5+ years in customer success or account management in B2B SaaS or data/analytics, experience with enterprise clients and insurance/reinsurance, strong communication, team management, and CRM/tool proficiency.
CRM, Salesforce, Gainsight
2w
Save
Mark Applied
Hide
Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
2w
Save
Mark Applied
Hide
Supervisor, Customer Experience
Vernon Hills, Illinois, United States
$60k-$71k/yr HybridFull Time
3+ YOE3+ years customer service experience with demonstrated leadership; proficiency in Microsoft Office and CRM systems; strong communication, analytical, and coaching skills; bachelor’s degree preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, RingCentral
1mo
Save
Mark Applied
Hide
Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1w
Save
Mark Applied
Hide
Customer Service Representative
Aurora, Illinois, United States
$15/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years customer service experience, strong analytical and multitasking skills, proficiency with Microsoft Office and Gmail, optics experience an asset, fluent English.
Microsoft Office, Gmail
1mo
Save
Mark Applied
Hide
Customer Service Supervisor
Des Plaines, Illinois, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience (B2B/distribution preferred), 2+ years supervisory experience, proficiency with SAP and Microsoft Office, Salesforce experience, strong communication, leadership, and analytics skills.
Salesforce, SAP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
2mo
Save
Mark Applied
Hide
Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
1mo
Save
Mark Applied
Hide
Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
1d
Save
Mark Applied
Hide
Supervisor, Customer Care
Wilmington, Illinois, United States
$61k-$102k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer service leadership in warehouse/distribution, experience resolving claims, strong coaching and analytical skills, proficient with SAP,SAGE,Wave Orders,AS400 and Microsoft Office, able to lift ~20 lbs.
SAP, SAGE, Wave Orders, AS400, Microsoft Excel, Microsoft Outlook, Microsoft Word, PowerPoint
1mo
Save
Mark Applied
Hide
Customer Service Representative
Romeoville, Illinois, United States
HybridFull Time
5+ YOE5 years customer service experience required; strong verbal/written communication, organizational and analytical skills; proficient with Microsoft Office Suite and SAP; able to manage orders and multiple tasks in a fast-paced environment.
Microsoft Office Suite, SAP
1mo
Save
Mark Applied
Hide
Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
2w
Save
Mark Applied
Hide
Director, Customer Reporting & Data
Chicago or United States
$140k-$150k/yr RemoteFull Time
8+ YOEBachelor's degree and 8+ years in data product management or analytics leadership with shipment/TMS experience, data governance, KPI standardization, and cross-functional influence.
Redwood Insights, Edge, Snowflake, Microsoft Excel
1mo
Save
Mark Applied
Hide
Customer Success Manager
Chicago or Illinois or California or Colorado or New York or United States
$60k-$80k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years in customer success or client services, experience leading teams, healthcare/life sciences/tech experience preferred, familiarity with Looker and Salesforce, strong analytical and communication skills, travel up to 15%.
Looker, Salesforce
Explore Jobs
Expand Your Job Search
Top Cities Near Chicago for Customer Analytics
- Customer Analytics jobs in Aurora, IL
- Customer Analytics jobs in Joliet, IL
- Customer Analytics jobs in Naperville, IL
- Customer Analytics jobs in Elgin, IL
- Customer Analytics jobs in Waukegan, IL
- Customer Analytics jobs in Cicero, IL
- Customer Analytics jobs in Hammond, IN
- Customer Analytics jobs in Gary, IN
- Customer Analytics jobs in Arlington Heights, IL
- Customer Analytics jobs in Evanston, IL
- Customer Analytics jobs in Schaumburg, IL
- Customer Analytics jobs in Bolingbrook, IL
- Customer Analytics jobs in Palatine, IL
- Customer Analytics jobs in Skokie, IL
- Customer Analytics jobs in Des Plaines, IL
- Customer Analytics jobs in Orland Park, IL
- Customer Analytics jobs in Tinley Park, IL
- Customer Analytics jobs in Oak Lawn, IL
- Customer Analytics jobs in Berwyn, IL
- Customer Analytics jobs in Mount Prospect, IL