567 customer analytics jobs at 325 companies in Cicero, IL
1mo
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Director - Customer Analytics
Chicago or New Delhi
$160k-$208k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years related experience, 3+ years leading teams, 6+ years in analytic roles; bachelor's degree or equivalent; proficiency with Microsoft Excel and PowerPoint; strong analytical, presentation, and stakeholder influence skills; U.S. work authorization required.
Microsoft Excel, Microsoft PowerPoint, SQL, R, Python
1w
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Manager, Customer Retention Strategy & Analytics
Chicago or New York City
$115k-$128k/yr HybridFull Time
4+ YOE4+ years analytics experience influencing business decisions; deep SQL fluency, experimentation and causal measurement experience, data visualization and automation experience, cross-functional collaboration, and executive storytelling.
SQL, Tableau, Looker, Python, LLMs, MCPs
2mo
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Associate Director, Analytics
Chicago, Illinois, United States
$112k-$161k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree preferred; 5+ years in media/marketing research or analytics; 2+ years people management; experience with statistical software (SAS, R, Python) and advanced Excel; familiarity with measurement vendors, syndicated/customer data, and visualization tools.
SAS, R, Python, Microsoft Office Suite, Microsoft Excel, Tableau, GoodData, Datorama
2mo
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Associate Director, Analytics
Chicago, Illinois, United States
$112k-$161k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in media/marketing research or digital advertising analytics, 2+ years people management, strong media measurement knowledge, advanced Excel, familiarity with syndicated/customer data, statistical tools (SAS, R, Python) and visualization tools (Tableau, GoodData, Datorama) a plus.
SAS, R, Python, Tableau, GoodData, Datorama, Microsoft Office, Microsoft Excel
2w
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Senior Manager, Customer Insights and Analytics
Deerfield, Illinois, United States
$115k-$196k/yr HybridFull Time
4+ YOE2+ Mgmt4+ years analytics/marketing/retail experience (or 7+ with HS); experience leading teams, influencing stakeholders, analyzing data, and contributing to financial decisions; travel up to 15%.
Circana, Nielsen, Numerator, Adobe Analytics
1w
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Customer Engineer, Data Analytics, Google Cloud, Startups
New York or Atlanta or Austin or Cambridge or Chicago or Los Angeles or San Francisco or Sunnyvale
$152k-$221k/yr OnsiteFull Time
10+ YOE10+ years as a sales engineer or technical consultant in cloud environments; bachelor's degree or equivalent experience; experience with data analytics, data lifecycle, and customer-facing technical presentations.
Informatica, Talend, Alooma, SAP, Data Services, Java, Python, JavaScript, C++, Scala, R, Go, Linux
1mo
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Account Analytics Manager (Kroger)
New York or Chicago
$98k-$139k/yr HybridFull Time
3+ YOE3+ years customer-facing experience; strong analytics, data storytelling, and leadership; knowledge of retail/customer strategies; proficiency with Nielsen, Microsoft Power BI, 84.51/Stratum and reporting dashboards; strong presentation and cross-functional collaboration skills.
Nielsen, Microsoft Power BI, 84.51/Stratum
2mo
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Partner Systems & Analytics Specialist
Chicago, Illinois, United States
$72k-$90k/yr HybridFull Time
7+ YOE7+ years in systems/analytics/RevOps in B2B SaaS with direct Salesforce responsibility; Salesforce developer proficiency (APEX, custom objects, flows); experience with Impartner and Crossbeam integrations; building dashboards and managing partner platforms.
Impartner, Crossbeam, Salesforce, APEX
4w
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
2mo
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Customer Success Manager
Chicago, Illinois, United States
$90k-$120k/yr HybridFull Time
2+ YOE3-5 years in customer success/account management/implementation at a B2B SaaS company; logistics/warehouse experience; ability to own outcomes; travel to client sites; remote with Chicago base.
WMS, SaaS, Analytics, CRM
1w
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Customer Service Representative
Chicago, Illinois, United States
$17-$25/hr OnsiteFull Time
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with the ability to manage high call and email volume.
Microsoft Excel
1w
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Customer Service Representative
Chicago, Illinois, United States
$17-$25/hr OnsiteFull Time
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with the ability to manage high volumes of calls and emails.
accounting system, spreadsheets
3w
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Head of Customer Success
Chicago, Illinois, United States
RemoteFull Time
5+ YOE5+ years in customer success or account management in B2B SaaS or data/analytics, experience with enterprise clients and insurance/reinsurance, strong communication, team management, and CRM/tool proficiency.
CRM, Salesforce, Gainsight
6d
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Customer Service Representative
Bridgeview, Illinois, United States
OnsiteFull Time
High school diploma or equivalent, Amtech experience, email and customer web portal skills, strong communication, organization, analytical reasoning, problem-solving, and attention to detail.
Amtech, email, customer web portals
4w
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
3d
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Customer Service Supervisor
Chicago, Illinois, United States
$17-$25/hr OnsiteFull Time
1+ YOE1+ MgmtOne year of customer service or cashier supervisory experience, operational leadership ability, associate training proficiency, and strong communication, delegation, follow-up, and analytical skills.
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1w
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Customer Solutions Manager
United States or New York City or Atlanta or Charlotte or Chicago
$110k/yr RemoteFull Time
3+ YOERequires 3+ years in a data-driven customer-facing role, enterprise relationship management, analytics adoption, data storytelling, revenue awareness, executive presence, and clear communication.
SQL, Tableau, Looker, Power BI, Python, R, Claude, Gemini, Nielsen, Circana, Numerator, 1010data
1w
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Supervisor, Customer Experience
Tinley Park, Illinois, United States
$70k-$90k/yr HybridFull Time
5+ YOE5+ MgmtAssociate's degree required (Bachelor's preferred),5+ years customer service/contact center leadership with direct people management, strong coaching, analytics, change management, and communication skills.
Microsoft Dynamics CRM, Oracle Fusion ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Customer Solutions Guide
Chicago or San Francisco or Los Angeles or New York City
$60k-$75k/yr RemoteFull Time
3+ YOERequires 3+ years in customer support or experience, complex escalation expertise, strong communication and analytical skills, documentation ability, CRM and ticketing familiarity, and cross-functional collaboration experience.
Microsoft Products, CRM software
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