44 customer care manager jobs at 29 companies in Aberdeen, MD
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Customer Care Manager
Columbia, Maryland, United States
$60k-$70k/yrHybridFull Time
Walden University: Walden University is a private, for-profit online university providing flexible degree programs for working professionals.
3+ YOE3+ MgmtBachelor's and master's degrees required, 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning, web technologies, and Microsoft Office.
Microsoft Office Suite, eLearning software platforms, Macintosh, PC
ComcastNASDAQ: CMCSA: A global media and technology.
2+ YOEBachelor's degree preferred or equivalent experience; 2–5 years of related work experience; leadership, coaching, communication, customer care, and customer experience skills.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
2+ YOE2+ MgmtLead customer care teams, manage customer portfolios, drive retention and growth, ensure service delivery, and handle escalations; requires 2+ years freight forwarding and air logistics experience and leadership experience.
Mettler ToledoNYSE: MTD: Global provider of precision instruments and services.
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
Saia, Inc.NASDAQ: SAIA: Provider of less-than-truckload (LTL) transportation and logistics services.
5+ YOE5+ years customer service experience, prior management, bachelor’s degree preferred, willingness to travel ~25%, strong communication and coaching skills.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
2+ YOE2+ Mgmt2+ years freight forwarding and air logistics experience, 2+ years leadership experience preferred; bachelor's in supply chain or logistics preferred; strong commercial mindset, MS Office proficiency, regulatory and stakeholder management skills.
Columbia Association: Nonprofit community services organization managing Columbia, Maryland’s recreational facilities, open space, programs, and resident amenities.
0.5+ YOEAt least 6 months of customer-facing experience, excellent verbal and written communication, problem-solving, attention to detail, multitasking, stress management, and knowledge of data analytics and performance metrics.
Liberty Pure Solutions: Family-owned Maryland plumbing and water-treatment serving homeowners with filtration, well-pump, and emergency plumbing services.
2+ YOE2+ years customer service experience, proficiency with ServiceTitan and scheduling tools, exceptional phone skills, high school diploma or equivalent, knowledge of Maryland geography, ability to manage high call volumes.
Discovery Management Group: Privately held senior living operator owning and managing communities offering independent living, assisted living, and memory care.
High school diploma or GED required; age 18+; CNA preferred; senior care experience preferred; strong communication, compassion, customer service, judgment, and prioritization skills.
Seaton Senior Living: Affordable Mid-Atlantic senior living operator providing independent living, assisted living, and memory care for seniors and families.
High school diploma/GED, age 18+, effective communication, customer service, prioritization, judgment, problem-solving, and decision-making skills; CNA certification and senior care experience preferred.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
1+ YOE1+ year supervisory experience preferred, knowledge of companion animal and aquatics care, strong communication and customer-service skills, ability to lift up to 50 lbs, flexible availability for evenings/weekends/holidays.
High school diploma or equivalent; strong communication, multitasking, organization, time management, deadline management, and ability to work independently in a clinic office.
High school diploma or equivalent; strong communication, multitasking, organizational, time-management, presentation, deadline-management, and independent-work skills required.
Discovery Management Group: Privately held senior living operator owning and managing communities offering independent living, assisted living, and memory care.
High school diploma or GED required; CNA preferred. Must be at least 18, with senior-care experience preferred, strong communication, compassion, customer service, judgment, and prioritization skills.
University of Maryland Medical Center: Nonprofit academic teaching hospital providing comprehensive tertiary and quaternary care to Baltimore and the Mid-Atlantic region.
High school diploma or GED required. Requires communication, customer service, organization, pressure management, and basic computer skills; healthcare and medical terminology experience preferred.
Curio Wellness: Family-owned medical cannabis cultivating, manufacturing, and distributing regulated cannabis products for patients and consumers.
Lead retail role requiring customer service and leadership skills, POS and inventory experience, compliance (HIPAA, MCA), ability to work nights/weekends/holidays, must be 21 and consent to fingerprint/FBI background check, HS diploma or GED preferred.
CVS PharmacyNYSE: CVS: U.S. retail pharmacy chain serving consumers with prescriptions, health products, everyday essentials, and walk-in clinics.
High school diploma or GED required; bachelor's degree preferred or relevant work experience. Requires retail management or CVS supervisor experience, leadership, customer care, merchandising, and inventory management skills.
Supervisor, Care Center (Center for Developmental Behavioral Health)
Baltimore, Maryland, United States
$57k-$99k/yrOnsiteFull Time
Kennedy Krieger Institute: Independent nonprofit medical, educational, research, and community-services organization serving children and adults with neurological and developmental conditions.
5+ YOEAssociates degree required (bachelor's preferred), 5+ years registration/scheduling/patient services experience in a clinical setting, Epic experience preferred, strong customer service and supervisory skills.