124 customer care manager jobs at 79 companies in Cold Spring, NY
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CUSTOMER CARE MANAGER
New York City, New York, United States
$50k/yr OnsiteFull Time
6+ YOEBachelor’s degree, 6–8+ years in customer care, CRM, e-commerce, clienteling, retail, or luxury services, English and Italian fluency, team leadership experience, and strong Excel, analytical, commercial, and communication skills.
Microsoft Excel
3w
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Customer Care Manager
Shelton or Norwalk or Bridgeport or Danbury
HybridFull Time
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
JDE, EDI, BI, WMS, Microsoft Office
1w
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Customer Care Manager
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
3w
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Manager, Customer Care Quality
York or Newburgh
OnsiteFull Time
5+ YOE5+ years customer service experience, prior management, bachelor’s degree preferred, willingness to travel ~25%, strong communication and coaching skills.
2w
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Customer Care Manager - State Farm Agent Team Member
Floral Park, New York, United States
$18-$20/hr OnsiteFull Time
Excellent communication, organization, attention to detail, and multitasking skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
2w
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Customer Care Navigator - On-site - Manhattan & Brooklyn
New York City or Brooklyn
$56k-$99k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3–5+ years in customer service, medical, or managed care environments. Requires customer needs assessment, healthcare navigation, communication, presentation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
15h
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VP Customer Care Center Mgr.
New Milford, Connecticut, United States
OnsiteFull Time
3+ YOEBachelor’s degree or equivalent experience, 3–5 years of banking or financial-services call-center management, banking regulations knowledge, strong communication and problem-solving skills, and banking software proficiency.
COCC Insight, Five9, CRM
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years sea logistics experience, bachelor’s degree, customer-facing experience for strategic accounts, knowledge of healthcare logistics and compliance, strong communication, Excel/PowerPoint/Tableau proficiency, EDI/API familiarity, US work authorization required.
Tableau, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, EDI, API, AI
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, customer-facing experience, healthcare logistics knowledge, Excel/PowerPoint/Tableau proficiency, strong communication and project skills.
Microsoft Excel, Microsoft PowerPoint, Tableau, EDI, API
2w
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Customer Care Navigator - On-site - Staten Island in New York, New York
New York City, New York, United States
$56k-$99k/yr OnsiteFull Time
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care. Requires health-plan knowledge, customer assessment, resource navigation, communication, presentation, empathy, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1mo
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Customer Care & Office Support Specialist
New York, New York, United States
$50k-$55k/yr HybridFull Time
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, proven customer-facing experience, knowledge of healthcare logistics and compliance, strong project management and communication skills, proficiency with Excel/PowerPoint/Tableau, EDI/API familiarity, must be authorized to work in the U.S.
Tableau, AI, EDI, API integrations, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
1mo
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Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yr HybridFull Time
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
2mo
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Senior Customer Success Manager , Consumables, Health & Personal Care
New York, New York, United States
$88k-$154k/yr OnsiteFull Time
4+ YOEBachelor's degree; 4+ years vendor or client-facing experience; data analysis skills; Excel and BI proficiency; experience managing senior stakeholders; strong written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
2d
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CARE MANAGER - SOCIAL WORK
New York City or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or Puerto Rico or South Carolina or Texas or Utah or Virginia or Wisconsin
$85k-$95k/yr RemoteFull Time
2+ YOEMaster of Social Work required, active unrestricted New York license and registration, 2+ years administrative healthcare management experience, customer service experience, and experience with frail or elderly populations.
1mo
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Client Care, Assistant Manager
Long Island City, New York, United States
OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years in supply chain/operations/customer service in luxury retail, strong analytical and communication skills, CRM familiarity, ability to manage workshops, KPIs, and process improvements.
RMS, CEGID, Salesforce
2w
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Patient Care Coordinator
New York City, New York, United States
$20-$25/hr OnsiteFull Time
High school diploma or equivalent, computer literacy, EMR proficiency, strong organizational and communication skills, confidentiality, and ability to manage patient scheduling, insurance, payments, and care coordination.
EMR
3w
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Key Customer Manager, East-Atlantic
Philadelphia or New York City
$184k-$253k/yr FieldFull Time
7+ YOE7+ years pharma/biotech experience, BS/BA required (MBA preferred), strong account management, managed care knowledge, valid driver\u0002s license, compliance with HIPAA/OIG, excellent communication and problem-solving skills.
3mo
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Client Care Supervisor
Yonkers, New York, United States
$26-$31/hr OnsiteFull Time
2+ YOE2+ MgmtSupervise client care team; 2+ years supervisory; 3+ years general practice veterinary or 1+ year specialty/emergency; strong customer service and leadership; high school diploma; EzyVet experience a plus.
EzyVet, Phone systems, Front desk software
2w
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Manager, Member Care - Premium Experience & CLEAR1
New York City, New York, United States
$110k-$130k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years leading digital customer support, customer experience, member services, or service operations teams, including direct people management and premium omnichannel support experience.
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