53 customer care manager jobs at 44 companies in Concord, CA
5d
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Customer Service Care Manager
Lathrop or Auburn or Portland
$67k-$150k/yr FieldFull Time
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years supervising or managing teams, Microsoft Office proficiency, analytical and communication skills, and ability to drive.
Microsoft Office Suite, CRM, Time and Attendance system
3w
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Customer Care Manager - State Farm Agent Team Member
Mountain View, California, United States
$65k-$80k/yr OnsiteFull Time
Excellent communication, organization, attention to detail, and multitasking skills; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
3d
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Customer Care Specialist
Fairfield, California, United States
$19-$31/hr OnsiteFull Time
Requires medical supply or healthcare experience, medical terminology knowledge, strong customer service and organizational skills, computer proficiency, and ability to manage multiple tasks. Spanish bilingual skills preferred.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
2w
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
4h
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Lead Care Manager
San Ramon, California, United States
$25-$28/hr FieldFull Time
1+ YOEHigh school diploma or GED, 1+ year in case management, member care, customer service, call center, or similar work, California driver's license and vehicle insurance required; MA certificate preferred.
2mo
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Care Manager 1, Bilingual - English & Spanish
San Francisco or United States
$24-$26/hr RemoteFull Time
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.
Google Suite, Slack, Zendesk
1mo
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Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yr HybridFull Time
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
2w
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Care Manager - $500 Sign on Bonus
Redwood City, California, United States
$21-$23/hr OnsiteFull Time, Part Time
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem solving, and decision-making skills; prior senior-care experience preferred.
Employee Assistance Program
2w
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Care Manager - $500 Sign on Bonus
Redwood City, California, United States
$21-$23/hr OnsiteFull Time, Part Time
High school diploma or GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; CNA preferred and senior care experience preferred.
1mo
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Animal Care Supervisor
San Francisco, California, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ year supervisory experience, knowledge of companion animal and aquatics care, strong communication and customer service, ability to lift up to 50 lbs and work flexible hours.
3mo
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Member Care Supervisor
Redwood City, California, United States
$20-$22/hr OnsitePart Time
Lead and supervise Member Care team; ensure welcoming member experiences; manage front-desk operations; CPR/AED and First Aid required; Live Scan and mandated reporter certifications; part-time, limited hours.
Google Docs, Google Sheets, Google Calendar, Google Workspace
3mo
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Senior Clinical Customer Success Manager, iQueue for Inpatient Flow
Alaska or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Illinois or Indiana or Kansas or Louisiana or Massachusetts or Maryland or Maine or Michigan or Missouri or Montana or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Illinois or Santa Clara or Charlotte
$120k-$150k/yr RemoteFull Time
7+ YOERN with BSN, 7+ years clinical (inpatient preferred), experience with acute care workflows, analytics mindset, EHR (Epic/Cerner) experience, strong communication and change management skills; willingness to travel 25–50%.
EHR, Epic, Cerner, iQueue
1mo
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Lead Client Care Representative
Palo Alto, California, United States
$20-$25/hr OnsiteFull Time
5+ YOEHigh school diploma, 5+ years customer service experience in an animal hospital, supervisory experience preferred, proficiency with practice management software, multi-line phone and cash-handling skills, strong communication and organizational ability.
practice management software, multi-line phone system
1d
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Care Coordinator, Enhanced Care Management
Concord, California, United States
$22/hr HybridPart Time
2+ YOERequires a high school diploma or GED, 2+ years of social work, case management, community engagement, customer service, or related experience, a driver's license, vehicle, insurance, and strong communication skills.
Electronic health records
4w
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Manager, Hearing Care Assistant
San Francisco, California, United States
$120k/yr OnsiteFull Time
2+ YOE2+ years relevant experience, strong customer service, supervisory and analytical skills, ability to learn and train on systems, cross-team collaboration, and decision-making.
4w
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Manager, Hearing Care Assistant
San Francisco, California, United States
$120k/yr OnsiteFull Time
2+ YOE2-4 years relevant experience, supervisory experience, strong planning/analytical/problem-solving skills, ability to train others and learn new systems, proven customer service excellence.
3w
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Member Care Team Assistant Manager
Palo Alto, California, United States
$78k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1–3 years contact center or financial services leadership experience; knowledge of banking accounts and contact center metrics; coaching, scheduling, escalation handling, and policy enforcement skills.
6d
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Virtual Care Referral Coordinator (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Google Suite, Electronic Medical Records (EMR)
2w
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Patient Care Navigator
Oakland, California, United States
$26-$38/hr OnsiteFull Time
3+ YOERequires health plan member coordination, communication, clerical management, customer service, oral communication, basic PC and software knowledge, accuracy, dependability, and performance in a heavy workload environment.
PC
1mo
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Patient Care Lead
Davis, California, United States
$28-$30/hr OnsiteFull Time
Current state RDA license required; leadership, training, onboarding, patient-flow and customer-service skills; ability to multitask, problem-solve, and work with children; Dentrix experience a plus.
Dentrix
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