45 customer care manager jobs at 37 companies in Fairfield, CA
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Customer Service Care Manager
Lathrop or Auburn or Portland
$67k-$150k/yrFieldFull Time
Raymond West: Intralogistics provider serving West Coast warehouses with forklifts, automation, storage, rentals, parts, and service.
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years supervising or managing teams, Microsoft Office proficiency, analytical and communication skills, and ability to drive.
Microsoft Office Suite, CRM, Time and Attendance system
SuperCare Health: Private U.S. home medical equipment provider delivering respiratory, sleep, pharmacy, and chronic-care services to patients.
Requires medical supply or healthcare experience, medical terminology knowledge, strong customer service and organizational skills, computer proficiency, and ability to manage multiple tasks. Spanish bilingual skills preferred.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Serene Health: Private behavioral and mental health provider serving patients through therapy, telehealth, care management, and psychiatric services.
1+ YOEHigh school diploma or GED, 1+ year in case management, member care, customer service, call center, or similar work, California driver's license and vehicle insurance required; MA certificate preferred.
Empathy: Private technology helping families and organizations navigate loss, caregiving, leave, and legacy planning.
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.
Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yrHybridFull Time
LyftNASDAQ: LYFT: Ridesharing and transportation-as-a-service mobility platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
1+ YOE1+ year supervisory experience, knowledge of companion animal and aquatics care, strong communication and customer service, ability to lift up to 50 lbs and work flexible hours.
Koinonia Family Services: Nonprofit foster-care, adoption, residential, and mental-health agency serving children, youth, and families in California and Nevada.
2+ YOERequires a high school diploma or GED, 2+ years of social work, case management, community engagement, customer service, or related experience, a driver's license, vehicle, insurance, and strong communication skills.
HearUSA: HearUSA is a private U.S. hearing-care retailer providing screenings, hearing aids, insurance support, and audiology services.
2+ YOE2+ years relevant experience, strong customer service, supervisory and analytical skills, ability to learn and train on systems, cross-team collaboration, and decision-making.
HearUSA: HearUSA is a private U.S. hearing-care retailer providing screenings, hearing aids, insurance support, and audiology services.
2+ YOE2-4 years relevant experience, supervisory experience, strong planning/analytical/problem-solving skills, ability to train others and learn new systems, proven customer service excellence.
Customer Service Representative with VCA Country Oaks
Sacramento, California, United States
$18-$20/hrOnsiteFull Time
VCA Animal Hospitals: Network of veterinary hospitals providing medical care for pets.
Customer service experience supporting veterinary clients through scheduling, payments, records management, product recommendations, and general pet-care education; willingness to obtain Fear Free certification.
Center for Elders' Independence: Nonprofit PACE healthcare provider helping East Bay seniors live independently at home through medical and social care.
3+ YOERequires health plan member coordination, communication, clerical management, customer service, oral communication, basic PC and software knowledge, accuracy, dependability, and performance in a heavy workload environment.
Kids Care Dental & Orthodontics: Privately held California pediatric dental practice providing dentistry, orthodontics, and oral surgery for children and teens.
Current state RDA license required; leadership, training, onboarding, patient-flow and customer-service skills; ability to multitask, problem-solve, and work with children; Dentrix experience a plus.
Adventist Health St. Helena: Faith-based nonprofit hospital system providing acute, specialty, emergency, and primary healthcare to Napa Valley residents.
Manage front-office operations, scheduling, registration, records, and clerical staff. Preferred associate degree and five years' relevant experience; customer service, data entry, and HIPAA/confidentiality duties expected.
Care Coordinator Supervisor - Animal Clinic of Benicia
Benicia, California, United States
$18-$22/hrOnsiteFull Time
PetVet Care Centers: National network of locally led veterinary hospitals.
1+ YOEHigh school diploma, 1+ year lead CSR experience in a veterinary setting, phone triage and scheduling experience, hiring/discipline experience, open availability, must be 18+.
Acute Wound Care Regional Sales Manager - Sacramento
Sacramento, California, United States
$205k-$282k/yrRemoteFull Time
SolventumNYSE: SOLV: Healthcare specializing in medical devices, informatics, and filtration.
7+ YOEBachelor's degree, seven years of combined medical sales and sales management experience, valid driver's license, leadership and customer relationship skills, and legal work authorization without sponsorship.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Kaiser Permanente: Integrated managed care consortium and healthcare provider system.
3+ YOE2+ MgmtBSN required, active California RN and BLS at hire; 3+ years clinical or operations experience, 2+ years leadership, EMR/reporting experience, quality/process improvement and customer service experience.
Genuine Parts CompanyNYSE: GPC: Global distributor of automotive and industrial replacement parts.
High school diploma or equivalent; retail leadership, P&L, customer care, inventory, cash register, and catalog system skills. Automotive, parts-store, or management experience preferred.
P&L, cash register, computer and paper catalog systems, ASE
Longs Drugs: Longs Drugs is a CVS-owned Hawaii pharmacy retailer serving island residents with prescriptions, health products, and essentials.
High school diploma or GED required; bachelor's degree preferred or relevant experience in lieu. Requires retail management or CVS Supervisor experience, leadership, communication, customer care, merchandising, and inventory management.
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
12+ YOE12+ years experience in customer transformation, advising executives, partner/vendor management, machine learning in customer care, program life-cycle delivery, and data privacy compliance.