43 customer care manager jobs at 38 companies in Vallejo, CA
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Customer Care Specialist
Fairfield, California, United States
$19-$31/hrOnsiteFull Time
SuperCare Health: Private U.S. home medical equipment provider delivering respiratory, sleep, pharmacy, and chronic-care services to patients.
Requires medical supply or healthcare experience, medical terminology knowledge, strong customer service and organizational skills, computer proficiency, and ability to manage multiple tasks. Spanish bilingual skills preferred.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Serene Health: Private behavioral and mental health provider serving patients through therapy, telehealth, care management, and psychiatric services.
1+ YOEHigh school diploma or GED, 1+ year in case management, member care, customer service, call center, or similar work, California driver's license and vehicle insurance required; MA certificate preferred.
Empathy: Private technology helping families and organizations navigate loss, caregiving, leave, and legacy planning.
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.
Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yrHybridFull Time
LyftNASDAQ: LYFT: Ridesharing and transportation-as-a-service mobility platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
Marbella Redwood City: Marbella Redwood City is a senior living community providing independent and assisted living for seniors.
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem solving, and decision-making skills; prior senior-care experience preferred.
Integral Senior Living: Senior living management and operation services provider.
High school diploma or GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; CNA preferred and senior care experience preferred.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
1+ YOE1+ year supervisory experience, knowledge of companion animal and aquatics care, strong communication and customer service, ability to lift up to 50 lbs and work flexible hours.
Peninsula Community Center: Non-profit Christian church in Redwood City offering worship, preschool, child care, and fitness services.
Lead and supervise Member Care team; ensure welcoming member experiences; manage front-desk operations; CPR/AED and First Aid required; Live Scan and mandated reporter certifications; part-time, limited hours.
Google Docs, Google Sheets, Google Calendar, Google Workspace
Midtown Veterinary Hospital: Private veterinary hospital platform operating general-practice clinics that care for pets across the Western United States.
5+ YOEHigh school diploma, 5+ years customer service experience in an animal hospital, supervisory experience preferred, proficiency with practice management software, multi-line phone and cash-handling skills, strong communication and organizational ability.
practice management software, multi-line phone system
Koinonia Family Services: Nonprofit foster-care, adoption, residential, and mental-health agency serving children, youth, and families in California and Nevada.
2+ YOERequires a high school diploma or GED, 2+ years of social work, case management, community engagement, customer service, or related experience, a driver's license, vehicle, insurance, and strong communication skills.
HearUSA: HearUSA is a private U.S. hearing-care retailer providing screenings, hearing aids, insurance support, and audiology services.
2+ YOE2+ years relevant experience, strong customer service, supervisory and analytical skills, ability to learn and train on systems, cross-team collaboration, and decision-making.
HearUSA: HearUSA is a private U.S. hearing-care retailer providing screenings, hearing aids, insurance support, and audiology services.
2+ YOE2-4 years relevant experience, supervisory experience, strong planning/analytical/problem-solving skills, ability to train others and learn new systems, proven customer service excellence.
Stanford Federal Credit Union: Not-for-profit, member-owned California credit union serving Stanford-community and Bay Area members with banking, lending, mortgage, and investment services.
1+ YOE1+ Mgmt1–3 years contact center or financial services leadership experience; knowledge of banking accounts and contact center metrics; coaching, scheduling, escalation handling, and policy enforcement skills.
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hrRemoteFull Time, Contract
Included Health: Integrated virtual care and navigation platform.
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Center for Elders' Independence: Nonprofit PACE healthcare provider helping East Bay seniors live independently at home through medical and social care.
3+ YOERequires health plan member coordination, communication, clerical management, customer service, oral communication, basic PC and software knowledge, accuracy, dependability, and performance in a heavy workload environment.
Kids Care Dental & Orthodontics: Privately held California pediatric dental practice providing dentistry, orthodontics, and oral surgery for children and teens.
Current state RDA license required; leadership, training, onboarding, patient-flow and customer-service skills; ability to multitask, problem-solve, and work with children; Dentrix experience a plus.
Adventist Health St. Helena: Faith-based nonprofit hospital system providing acute, specialty, emergency, and primary healthcare to Napa Valley residents.
Manage front-office operations, scheduling, registration, records, and clerical staff. Preferred associate degree and five years' relevant experience; customer service, data entry, and HIPAA/confidentiality duties expected.
Care Coordinator Supervisor - Animal Clinic of Benicia
Benicia, California, United States
$18-$22/hrOnsiteFull Time
PetVet Care Centers: National network of locally led veterinary hospitals.
1+ YOEHigh school diploma, 1+ year lead CSR experience in a veterinary setting, phone triage and scheduling experience, hiring/discipline experience, open availability, must be 18+.
Midtown Veterinary Hospital: A veterinary hospital providing client-focused care and wellness services in Palo Alto.
5+ YOEHigh school diploma/GED,5+ years customer service in an animal hospital preferred,supervisory experience a plus,knowledge of veterinary terminology,ability to handle transactions and cash.