40 customer care manager jobs at 27 companies in Coventry, RI
5d
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Senior Director, Customer Care
Marlborough or Manchester
$220k-$270k/yr HybridFull Time
12+ YOE12+ MgmtBachelor’s degree or equivalent experience and 12+ years of progressive customer care or contact center leadership, including scaling teams in FDA-regulated healthcare, medical device, pharmaceutical, or biotechnology environments.
Customer Relationship Management (CRM), Salesforce, Conversational AI, Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
1mo
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Customer Care Consultant
Westborough, Massachusetts, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years customer service, 2+ years construction/maintenance experience preferred, strong communication, time management, and technical aptitude.
2d
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Senior Engineer I, Technical Customer Care
Foxboro, Massachusetts, United States
$102k-$152k/yr OnsiteFull Time
8+ YOEBachelor's degree in a technical discipline and 8+ years of experience in process control, industrial automation, DCS, SCADA, or related environments. Requires Foxboro DCS expertise, advanced troubleshooting, technical leadership, and customer support experience.
Foxboro SDA, Foxboro DCS, DCS, SCADA, Modbus, OPC, Ethernet/IP, Profinet, APL, APIs, Coursera
3w
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Patient Care Coordinator
Southborough, Massachusetts, United States
$18-$32/hr OnsiteFull Time
1+ YOERequires 1+ year customer service experience, critical thinking, sound judgment, multitasking, deadline management, and strong communication, interpersonal, organizational, and customer service skills. Medical office experience preferred.
Electronic Medical Record (EMR), Epic
3d
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Client Care Specialist
Norwich, Connecticut, United States
HybridFull Time
1+ YOEHigh school diploma required; associate or bachelor's degree preferred. One year of home care or healthcare and client scheduling experience preferred. Requires communication, computer, coaching, conflict resolution, and organizational skills.
4d
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Operations Manager & CARE Case Coordinator
Worcester, Massachusetts, United States
$55k-$65k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent education and experience, 2–3 years of progressively responsible administrative or office management experience, strong organization, project management, communication, customer service, judgment, and confidentiality skills.
Maxient, Medicat, StarRez
3w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
2mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsiteTemporary
3+ YOEHigh school diploma, 3+ years healthcare experience, customer relations and sales/marketing experience, medical terminology knowledge, MS Office proficiency, call-center and managed care experience preferred.
Microsoft Word, Microsoft Excel, MS Office
2mo
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Intake Customer Service Representative (Per Diem)
Warwick, Rhode Island, United States
OnsitePart Time
3+ YOEHigh school diploma required, 3+ years healthcare experience, call-center and managed care experience preferred, medical terminology and sales/marketing experience, proficiency with MS Office and office procedures.
Microsoft Word, Microsoft Excel, MS Office
3w
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Child Care Lead Teacher
South Windsor, Connecticut, United States
OnsiteFull Time
Associate or Bachelor in Early Childhood or CDA/Head Teacher credential or 12 ECE credits; must meet state criteria; 2+ years licensed child care experience preferred; strong customer service and multitasking.
1w
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Patient Care Coordinator (Dental Reception w/experience) - FT
Worcester, Massachusetts, United States
$20-$25/hr OnsiteFull Time
Dental office experience preferred; high school diploma or equivalent required, some college preferred; computer skills for word processing and records management; Eaglesoft or Dentrix knowledge is a plus.
Eaglesoft, Dentrix
6d
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Operations Manager (Communications, Volunteer Management, Animal Care)
Tiverton, Rhode Island, United States
$40k/yr OnsiteFull Time
5+ YOERequires 5+ years of operations management, administration, volunteer management, customer service, strong communication and organization skills, database proficiency, and ability to handle animals and lift 30 pounds.
Microsoft Word, Microsoft Excel, Internet, GSuite, Discord, AirTable
2mo
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Managed Care Assistant
Worcester, Massachusetts, United States
$20-$29/hr OnsiteFull Time
2+ YOETwo to four years college or relevant work experience; minimum two years in patient services or similar medical field; proficient with electronic medical systems and data entry; strong customer service.
1w
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Animal Care Supervisor
Manchester, Connecticut, United States
OnsiteFull Time
1+ MgmtRequires 1+ year supervisory experience, companion animal and aquatics knowledge, strong communication and organizational skills, customer service focus, and ability to lift and move animals or supplies up to 50 pounds.
BOPUS, ship-from-store, curbside, endless aisle, CAPI, HAHC, CAPC
1w
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Assistant Manager
Norwich, Connecticut, United States
$20-$24/hr OnsiteFull Time
1+ MgmtRequires at least 1 year of management experience, strong customer service, communication, motivation, judgment, computer, multitasking, and time management skills; pet care experience preferred.
Microsoft Office Suite, database applications
3mo
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Urgent Care Center Administrator (Brockton)
Brockton, Massachusetts, United States
$30-$37/hr OnsiteFull Time
2+ YOE2+ Mgmt2+ years supervisory medical office experience; bachelor’s degree preferred; clinical/medical office background valued; strong communication and customer service skills; compliance and regulatory knowledge.
2w
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Store Manager in Training
Worcester, Massachusetts, United States
$19-$26/hr OnsiteFull Time
High school diploma or GED required; bachelor's degree preferred or relevant work experience accepted. Requires retail management or CVS supervisory experience, leadership, communication, customer care, merchandising, and inventory skills.
Virtual learning
5d
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Pest Control Service Manager
Providence, Rhode Island, United States
$55k-$75k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of leadership experience, pest control or lawn care experience preferred, regulatory knowledge, communication, customer service, sales management, organizational, route management, and multitasking skills.
4d
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Pest Control Service Manager
Providence, Rhode Island, United States
$55k-$75k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of leadership experience, knowledge of industry standards and regulations, strong communication and organizational skills, customer retention ability, and route management experience; pest control or lawn care experience preferred.
2d
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Business Office Manager
Middleborough, Massachusetts, United States
OnsiteFull Time, Part Time
High school diploma or equivalent required. Long-term care billing experience preferred. Requires customer service, organization, critical thinking, computer, communication, problem-solving, and decision-making skills.
UKG, Paychex, PCC
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