540 customer operations manager jobs at 242 companies in Coventry, RI
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Manager, Customer Operations
Hudson, Massachusetts, United States
$96k-$140k/yrOnsiteFull Time
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
7+ YOE7+ years experience in medical device or related field, bachelor\u0002s degree preferred, leadership experience managing professional teams, strong communication, sales/service acumen, Oracle/SAP and Microsoft Office familiarity.
PPL CorporationNew York Stock Exchange: PPL: Provides electricity and natural gas services to millions of customers.
6+ YOE6+ MgmtBachelor's degree plus 6 years supervisory experience or 10 years supervisory experience; call center leadership, union experience, vendor management, Microsoft Office (Excel/Word/PowerPoint); drive performance and compliance in a regulated environment.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
PPL CorporationNYSE: PPL: Provides electricity transmission, distribution, and utility services.
6+ MgmtSupervisory experience (6+ years with degree or 10+ years direct), experience leading union and non-union call center teams, proficiency with Microsoft Excel/Word/PowerPoint, knowledge of call center processes and metrics, strong leadership and performance management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Manage store operations, supervise staff, drive sales and inventory performance, and support customer service; strong communication, analytical and computer skills; flexible schedule required.
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
Relevant customer service experience, store operations knowledge, strong management, leadership, communication, writing, and analytical skills; department manager experience and college degree preferred.
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
1+ YOEBachelor's degree required; strong PC/spreadsheet skills, basic business finance understanding, detail-oriented with communication and multitasking skills; customer-service experience preferred.
Transdev: Operator of public transportation systems and mobility solutions.
3+ MgmtHigh school diploma or equivalent, prior transit or transportation experience, and at least 3 years of supervisory experience. Requires customer service, problem-solving, decision-making, communication, negotiation, and scheduling skills.
Aqueduct Technologies: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
West Marine: Specialty retailer of boating, fishing, and marine equipment.
2+ YOEHigh school diploma, supervisory experience, strong sales and customer-service skills, proficiency with Microsoft Office, ability to lift 50 lbs and operate equipment, available nights/weekends/holidays.
Stop & Shop: Operates a chain of retail grocery supermarkets.
1+ YOE1-3 years of supervisory experience in retail; Bachelor's degree preferred; strong leadership, communication, and operations skills; ability to manage Front End, Online Pick-up and Cash Office.
POS system, Microsoft Office, Retail management software
3+ YOE5+ MgmtHigh school diploma or equivalent, 3+ years of LTL transportation or dock experience, and 5+ years of management or supervisory experience. Requires communication, problem-solving, customer service, and basic computer skills.
Microsoft Office, Microsoft Excel, Microsoft Word, AS400
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
United RentalsNYSE: URI: Rents and sells industrial and construction equipment globally.
3+ YOEHigh school diploma (bachelor's preferred), 3+ years sales and operations experience, construction rental knowledge preferred, leadership and customer service skills, Microsoft Office/Excel proficiency, valid driver's license.
Double E Group: Manufacturer of web handling and material handling solutions.
5+ YOERequires 5+ years in sales, revenue, commercial, customer service, or inside sales operations; people management experience; Salesforce, Microsoft Excel, and BI dashboard proficiency; and sales process improvement expertise.
Salesforce, Microsoft Excel, Power BI, Tableau, ERP, CRM
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Manage front-end operations, train and supervise associates, ensure sanitation/safety/food safety compliance, handle cash and transactions, and meet productivity and customer service standards.
Field Operations Manager - Fuel and Propane (CT, Portland, HC Portland, CT)
Portland, Connecticut, United States
$75k-$90k/yrFieldFull Time
Mirabito Energy Products: Family-owned energy provider and convenience store operator in the Northeast.
Leads drivers, propane technicians, and customer service representatives; enforces DEC, DOT, OSHA, and company regulations; manages fleet, dispatch, budgets, facilities, and customer operations.