59 customer care manager jobs at 42 companies in Danvers, MA
3mo
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Customer Care Supervisor
Hudson, New Hampshire, United States
OnsiteFull Time
3+ YOE1+ Mgmt3-5 years in Customer Care with 1-3 years supervising; strong coaching, training, and performance management in a call center; experience improving First Contact Resolution while maintaining service levels; excellent communication and problem-solving; ability to work later shift; CRM and call center tech experience.
CRM, Contact Center Technology, Call Center Software
1mo
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Customer Care Representative
Brockton, Massachusetts, United States
$23-$25/hr OnsiteFull Time
2+ YOEHigh school diploma/GED,2+ years customer service/inside sales experience preferred; strong relationship management, listening, problem-solving; proficiency with Microsoft Office and CRM systems.
Microsoft Office, Microsoft Dynamic for CRM
4w
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Customer Care Consultant
Westborough, Massachusetts, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, 3+ years customer service, 2+ years construction/maintenance experience preferred, strong communication, time management, and technical aptitude.
1mo
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
2w
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Patient Care Coordinator
Southborough, Massachusetts, United States
$18-$32/hr OnsiteFull Time
1+ YOERequires 1+ year customer service experience, critical thinking, sound judgment, multitasking, deadline management, and strong communication, interpersonal, organizational, and customer service skills. Medical office experience preferred.
Electronic Medical Record (EMR), Epic
1mo
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Patient Care Representative
Beverly, Massachusetts, United States
OnsiteFull Time
Front-line patient communication and administrative support: scheduling, insurance verification, patient record management, customer service, telephone communication, and multitasking in a computerized environment.
1mo
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Patient Care Representative
Newburyport, Massachusetts, United States
$17-$29/hr OnsitePart Time
Provide exceptional patient-facing customer service, manage check-in and iPad registration, collect copays, enter patient information, handle mail and basic administrative tasks, and collaborate with clinical staff.
iPad
1mo
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Head of Customer Success
Boston, Massachusetts, United States
$200k-$240k/yr HybridFull Time
Senior Customer Success leader with enterprise healthcare experience, expertise in value-based care, analytics-driven decision making, and ability to build and lead teams; bachelor’s degree required; MBA preferred.
API, EHR
1mo
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Auto Care Center Service Manager
Portsmouth, New Hampshire, United States
$21-$34/hr OnsiteFull Time
Valid driver\u000driver's license, ability to change oil and tires, operate powered equipment, strong customer service and supervisory skills, work in varied weather conditions.
3w
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Director, Customer Experience
Brighton, Massachusetts, United States
$130k-$150k/yr HybridFull Time
10+ YOEBachelor's degree required (Master's preferred),10+ years progressive health plan/member experience with team leadership, managed care grievances/appeals, billing/enrollment, CRM/telephony/portal oversight, ability to obtain U.S. government security clearance, authorized to work in the U.S.
2w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
1mo
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Customer Support & Social Engagement Specialist
Boston, Massachusetts, United States
HybridFull Time
1+ YOEBachelor's degree required; 1-2 years community management, social care, or customer support experience preferred. Strong written communication, judgment for escalation, attention to detail, and ability to follow tagging/workflow processes.
HubSpot, Sprinklr, Spotify, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Zendesk, Kustomer, Sprout, Brandwatch, Help Scout
1mo
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Animal Care Supervisor
Medford, Massachusetts, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience (preferably pet retail), high school diploma/GED preferred, strong companion animal and aquatics knowledge, ability to lift up to 50 lbs, excellent communication and leadership skills.
4d
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Virtual Care Referral Coordinator (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Google Suite, Electronic Medical Records (EMR)
1w
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MANAGER - ROOM GS
Manchester, New Hampshire, United States
OnsiteFull Time
Previous hotel front desk management experience required; strong hospitality, budgeting, forecasting, employee training, recruitment, and guest service skills expected.
401k, CARE
1w
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Recruiting Manager, Home Care
Westfield or Livingston or Braintree or Plymouth or Hyannis
$60k-$70k/yr OnsiteFull Time
2+ YOERequires recruiting experience, sourcing skills, HR knowledge, strong communication, leadership, customer service, multitasking, and travel between offices; healthcare recruiting experience is strongly desired.
social media platforms
1w
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Patient Care Coordinator (Dental Reception w/experience) - FT
Worcester, Massachusetts, United States
$20-$25/hr OnsiteFull Time
Dental office experience preferred; high school diploma or equivalent required, some college preferred; computer skills for word processing and records management; Eaglesoft or Dentrix knowledge is a plus.
Eaglesoft, Dentrix
2mo
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Managed Care Assistant
Worcester, Massachusetts, United States
$20-$29/hr OnsiteFull Time
2+ YOETwo to four years college or relevant work experience; minimum two years in patient services or similar medical field; proficient with electronic medical systems and data entry; strong customer service.
2w
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HR Care Partner, Boston, MA (Hybrid)
Newton or Boston
$103k-$141k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience and 5 years of HR experience across employee relations, performance management, and management consultation. Requires analytical, adaptable, customer-focused problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Copilot
1mo
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Admin: Russian Bilingual Care Coordinator Associate
Lynn, Massachusetts, United States
$20-$24/hr OnsiteFull Time
1+ YOEBilingual Russian/English, high school diploma/GED, 1+ year customer service experience, home healthcare experience preferred, HHAeXchange experience preferred, able to manage referrals, scheduling, and on-call rotation.
HHAeXchange
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