52 customer care manager jobs at 38 companies in Dumfries, VA
5d
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Customer Care Manager -- Service
Laurel, Maryland, United States
$72k-$108k/yr OnsiteFull Time
2+ YOEBachelor's degree preferred or equivalent experience; 2–5 years of related work experience; leadership, coaching, communication, customer care, and customer experience skills.
1mo
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Customer Care Manager
Fredericksburg, Virginia, United States
$50k-$65k/yr OnsiteFull Time
Leadership in call center operations, coaching, scheduling, escalation management, strong communication, analytical and organizational skills, and proficiency with listed technology tools.
Microsoft Office Suite, Microsoft 365, Microsoft SharePoint, Microsoft Outlook, Microsoft Teams, RingCentral, RingCX, Paycom, iConnect, Storis
1mo
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Customer Care Manager
Clarksburg, Maryland, United States
$60k-$70k/yr OnsiteFull Time
Proven team leadership in fast-paced operations, multitasking across locations, inventory/scheduling familiarity, strong problem-solving and customer-first mindset.
1mo
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Customer Care Manager - State Farm Agent Team Member
Arlington, Virginia, United States
$40k-$60k/yr OnsiteFull Time
Manage customer inquiries, coordinate team communication, handle account and billing tasks, track service metrics; excellent communication and organization; prior customer service or office experience preferred; must obtain state insurance licenses.
1mo
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Customer Care Consultant
Reston, Virginia, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years customer service, 2+ years construction/maintenance experience, strong communication, technical savviness, ability to manage and triage homeowner service requests.
2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
1mo
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma or equivalent and 5+ years of service industry experience managing service operations or scheduling. Requires organization, communication, data management, prioritization, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6d
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Program Manager, Customer Care Support Center
Springfield or North America
$91k-$118k/yr OnsiteFull Time
8+ YOE5+ MgmtRequires U.S. citizenship, active Secret clearance, bachelor's degree or equivalent experience, 8+ years managing customer service operations, and 5+ years leading customer-facing support teams.
Microsoft Dynamics 365, Microsoft Power Platform, Microsoft 365
2mo
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Patient and Customer Care Representative
Washington, District of Columbia, United States
$19-$24/hr OnsiteFull Time
1+ YOE1+ year veterinary support experience, availability evenings/weekends, ability to perform patient care and handle animals, lift up to 50 lbs, familiarity with veterinary practice management systems, strong communication and emergency response skills.
Veterinary Practice Management Systems
3mo
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Care Manager (CNA, NA, PCA)
Salem or United States
OnsiteFull Time
CNA certification preferred; HS diploma; 18+; senior care experience preferred; strong communication and customer service; multitasking and good judgment.
1mo
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Customer Care Service Support Coord
Capitol Heights, Maryland, United States
$30-$38/hr OnsiteFull Time
5+ YOEHigh school diploma, 5+ years service-industry experience managing service operations or scheduling; strong organizational, interpersonal, and computer skills; proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet business application
1mo
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Care Manager & Marketing Coordinator
Manassas, Virginia, United States
$20-$25/hr HybridFull Time
Coordinate care and schedules, support caregivers, perform onboarding and documentation, conduct community outreach; high school diploma, valid driver's license, Microsoft Office skills, healthcare or customer service experience preferred.
Microsoft Office, Microsoft Outlook, WellSky
2mo
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Patient Care Coordinator
Washington or United States
OnsiteFull Time
Strong data entry, appointment scheduling, calendar management, phone system use, recordkeeping; office administration or medical office experience preferred.
2w
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Patient Care Coordinator I - 218
Arlington, Virginia, United States
$21-$24/hr OnsiteFull Time
Strong customer service, time management, attention to detail, multitasking, computer proficiency, and professional patient interaction; experience preferred, with training available.
3w
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Patient Care Coordinator
Rockville, Maryland, United States
OnsiteFull Time
2+ YOERequires 2+ years in a medical office or radiology setting, medical terminology knowledge, strong communication, empathy, organization, attention to detail, problem-solving, and time management skills.
1w
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Patient Care Coordinator I- 078
Bethesda, Maryland, United States
$19-$21/hr OnsiteFull Time
Customer service skills, professional presentation, computer proficiency, time management, attention to detail, multitasking, and professional patient interaction; experience preferred and training available.
1mo
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Vice President, Digital Customer Experience
Scottsdale or North Bethesda or Minneapolis
$240k-$330k/yr OnsiteFull Time
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
2w
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Patient Care Coordinator I - 218
Arlington, Virginia, United States
$21-$24/hr OnsiteFull Time
Customer service experience preferred; training available for candidates with strong service skills. Requires time management, attention to detail, multitasking, computer proficiency, and professional patient interaction.
1mo
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Patient Care Coordinator (Falls Church, VA)
Falls Church, Virginia, United States
OnsiteFull Time
HS/GED required, customer-service background preferred, healthcare/mental health experience desired, technology proficiency, strong communication, able to manage scheduling, records, insurance verification, and payments.
1mo
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Animal Care Supervisor
Germantown, Maryland, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year supervisory experience preferred; strong animal care and aquatics knowledge; customer service, communication, and people development skills required.
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