103 customer care manager jobs at 63 companies in Virginia
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Customer Care Manager
Fredericksburg, Virginia, United States
$50k-$65k/yr OnsiteFull Time
Leadership in call center operations, coaching, scheduling, escalation management, strong communication, analytical and organizational skills, and proficiency with listed technology tools.
Microsoft Office Suite, Microsoft 365, Microsoft SharePoint, Microsoft Outlook, Microsoft Teams, RingCentral, RingCX, Paycom, iConnect, Storis
5d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
1w
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Customer Care Manager-Digital Banking Solutions
Virginia or North Carolina or South Carolina or Georgia or Florida or Alabama or Texas or Colorado
$68k-$109k/yr RemoteFull Time
5+ YOE3+ MgmtHigh school diploma required; bachelor's degree preferred. Requires 5+ years of contact center leadership, 3+ years managing supervisors or team leaders, digital banking or financial services experience, and KPI-driven performance management.
Genesys Cloud, CRM systems
3w
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Senior Manager, Specialty Customer Care Teams
Lynchburg or Richmond
$89k-$139k/yr HybridFull Time
7+ YOE3+ MgmtRequires 7+ years of leadership experience, including 3+ years leading managers, plus a bachelor's degree or equivalent. Strong operational, analytical, communication, and customer service leadership skills required.
AWS Connect, Salesforce, CRM
1mo
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Customer Care Manager - State Farm Agent Team Member
Arlington, Virginia, United States
$40k-$60k/yr OnsiteFull Time
Manage customer inquiries, coordinate team communication, handle account and billing tasks, track service metrics; excellent communication and organization; prior customer service or office experience preferred; must obtain state insurance licenses.
1mo
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Customer Care Consultant
Reston, Virginia, United States
$28-$37/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years customer service, 2+ years construction/maintenance experience, strong communication, technical savviness, ability to manage and triage homeowner service requests.
3mo
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Customer Care Manager - State Farm Agent Team Member
Portsmouth, Virginia, United States
$12-$15/hr OnsiteFull Time
Strong communication and organizational skills; detail-oriented; experience in customer service or office administration; ability to obtain state insurance licenses.
2mo
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Senior Customer Care Coordinator
Reston, Virginia, United States
OnsiteFull Time
Experience handling Tier 2+ customer support across phone, email, and chat; case management, reporting and analysis, process improvement, and familiarity with AI-driven customer service workflows.
3w
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Care Manager
Frederick or Pennsylvania or New Jersey or Delaware or Virginia or Maryland
$17-$20/hr OnsiteFull Time, Part Time
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; CNA certification and senior-care experience preferred.
3w
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Care Manager
Frederick or Pennsylvania or New Jersey or Delaware or Virginia or Maryland
$17-$20/hr OnsiteFull Time, Part Time
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem-solving, and decision-making skills; senior care experience and CNA certification preferred.
401(K)
6d
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CARE MANAGER - NURSING
United States or Alabama or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or Puerto Rico or South Carolina or Texas or Utah or Virginia or Wisconsin
$98k-$108k/yr RemoteFull Time
2+ YOE2+ MgmtRequires an active unrestricted New York nursing license, nursing education, 2+ years of care planning and management experience, customer service experience, and 1+ year working with frail or elderly populations.
OSHA
6d
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Program Manager, Customer Care Support Center
Springfield or North America
$91k-$118k/yr OnsiteFull Time
8+ YOE5+ MgmtRequires U.S. citizenship, active Secret clearance, bachelor's degree or equivalent experience, 8+ years managing customer service operations, and 5+ years leading customer-facing support teams.
Microsoft Dynamics 365, Microsoft Power Platform, Microsoft 365
3mo
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Care Manager (CNA, NA, PCA)
Salem or United States
OnsiteFull Time
CNA certification preferred; HS diploma; 18+; senior care experience preferred; strong communication and customer service; multitasking and good judgment.
3mo
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Care Manager (CNA, NA, PCA)
Salem, Virginia, United States
OnsiteFull Time
CNA/NA/PCA care duties; HS diploma; 18+; experience with seniors preferred; strong communication and customer service; multitasking and good judgment.
1mo
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Care Manager & Marketing Coordinator
Manassas, Virginia, United States
$20-$25/hr HybridFull Time
Coordinate care and schedules, support caregivers, perform onboarding and documentation, conduct community outreach; high school diploma, valid driver's license, Microsoft Office skills, healthcare or customer service experience preferred.
Microsoft Office, Microsoft Outlook, WellSky
3mo
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Senior Clinical Customer Success Manager, iQueue for Inpatient Flow
Alaska or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Illinois or Indiana or Kansas or Louisiana or Massachusetts or Maryland or Maine or Michigan or Missouri or Montana or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Illinois or Santa Clara or Charlotte
$120k-$150k/yr RemoteFull Time
7+ YOERN with BSN, 7+ years clinical (inpatient preferred), experience with acute care workflows, analytics mindset, EHR (Epic/Cerner) experience, strong communication and change management skills; willingness to travel 25–50%.
EHR, Epic, Cerner, iQueue
1mo
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Customer Service Representative
Williamsburg, Virginia, United States
OnsiteFull Time
Providing front-desk customer service, scheduling and confirming appointments, answering phones, processing payments, managing medical records, educating clients on basic pet care, and maintaining facility cleanliness.
3d
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Patient Care Coordinator
Brookneal, Virginia, United States
OnsiteFull Time
High school diploma or equivalent, strong in-person and telephone customer service, attention to detail, time management, organization, teamwork, and an energetic service-focused attitude.
Electronic scheduling, Electronic medical records
1mo
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Patient Care Coordinator I - 159
Chesapeake, Virginia, United States
$16-$18/hr OnsiteFull Time
1+ YOEProvide front-desk patient care: phone communication, scheduling, check-in/out, administrative duties; 1+ years preferred; willing to train; strong time management, attention to detail, and basic computer proficiency.
2w
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Patient Care Coordinator
Chester, Virginia, United States
OnsiteFull Time
High school diploma or equivalent, strong communication and organizational skills, multitasking ability, deadline management, efficient time management, and ability to work independently.
Raintree
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