138 customer care manager jobs at 79 companies in Jericho, NY

5d
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CUSTOMER CARE MANAGER
New York City, New York, United States
$50k/yr OnsiteFull Time
Brunello Cucinelli
Brunello CucinelliBorsa Italiana: BC: Designs and manufactures luxury cashmere apparel and accessories.
6+ YOEBachelor’s degree, 6–8+ years in customer care, CRM, e-commerce, clienteling, retail, or luxury services, English and Italian fluency, team leadership experience, and strong Excel, analytical, commercial, and communication skills.
Microsoft Excel
2w
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Customer Care Manager
Shelton or Norwalk or Bridgeport or Danbury
HybridFull Time
BIC
BICEuronext Paris: BB: Manufactures pens, lighters, razors, and other consumer goods.
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
JDE, EDI, BI, WMS, Microsoft Office
6d
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Customer Care Manager
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yr HybridFull Time
Sundays
Sundays: Modern furniture and home decor brand for everyday life.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
2mo
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Customer Care Manager - State Farm Agent Team Member
Bohemia, New York, United States
$50k-$70k/yr OnsiteFull Time
Ryan Platz State Farm Agency
Ryan Platz State Farm Agency: Local agency providing auto, home, and life insurance services.
Customer-focused manager with strong communication, organization, and coordination skills; experience in customer service or office management; ability to obtain state licenses.
2w
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Customer Care Manager - State Farm Agent Team Member
Floral Park, New York, United States
$18-$20/hr OnsiteFull Time
Jackie Zupo - State Farm Agent
Jackie Zupo - State Farm Agent: An independent insurance and financial services agency helping customers manage everyday risks and plan for the future.
Excellent communication, organization, attention to detail, and multitasking skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
1w
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Customer Care Navigator - On-site - Manhattan & Brooklyn
New York City or Brooklyn
$56k-$99k/yr OnsiteFull Time
EmblemHealth
EmblemHealth: Provides comprehensive health insurance and wellness plans.
3+ YOEBachelor's degree and 3–5+ years in customer service, medical, or managed care environments. Requires customer needs assessment, healthcare navigation, communication, presentation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of logistics and supply chain services.
5+ YOE5+ years sea logistics experience, bachelor’s degree, customer-facing experience for strategic accounts, knowledge of healthcare logistics and compliance, strong communication, Excel/PowerPoint/Tableau proficiency, EDI/API familiarity, US work authorization required.
Tableau, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, EDI, API, AI
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global freight forwarding and supply chain management services
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, customer-facing experience, healthcare logistics knowledge, Excel/PowerPoint/Tableau proficiency, strong communication and project skills.
Microsoft Excel, Microsoft PowerPoint, Tableau, EDI, API
1w
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Customer Care Navigator - On-site - Staten Island in New York, New York
New York City, New York, United States
$56k-$99k/yr OnsiteFull Time
AdvantageCare Physicians
AdvantageCare Physicians: Provides multi-specialty medical care and population health services.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care. Requires health-plan knowledge, customer assessment, resource navigation, communication, presentation, empathy, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1mo
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Customer Care & Office Support Specialist
New York, New York, United States
$50k-$55k/yr HybridFull Time
Scope
Scope: Sells innovative eyecare products and provides medical education services.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
1mo
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Sea Logistics Customer Care Manager, Key Accounts
Jersey City, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
Kuehne+Nagel
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global logistics, freight forwarding, and supply chain solutions.
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, proven customer-facing experience, knowledge of healthcare logistics and compliance, strong project management and communication skills, proficiency with Excel/PowerPoint/Tableau, EDI/API familiarity, must be authorized to work in the U.S.
Tableau, AI, EDI, API integrations, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
1mo
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Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yr HybridFull Time
Lyft
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
2mo
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Senior Customer Success Manager , Consumables, Health & Personal Care
New York, New York, United States
$88k-$154k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's degree; 4+ years vendor or client-facing experience; data analysis skills; Excel and BI proficiency; experience managing senior stakeholders; strong written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
1mo
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Client Care, Assistant Manager
Long Island City, New York, United States
OnsiteFull Time
Rimowa
RimowaEuronext Paris: MC: Manufacturer and retailer of premium luggage and travel accessories.
5+ YOEBachelor's degree required, 5+ years in supply chain/operations/customer service in luxury retail, strong analytical and communication skills, CRM familiarity, ability to manage workshops, KPIs, and process improvements.
RMS, CEGID, Salesforce
2w
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Patient Care Coordinator
New York City, New York, United States
$20-$25/hr OnsiteFull Time
AEG Vision
AEG Vision: Operates a national network of comprehensive optometry practices.
High school diploma or equivalent, computer literacy, EMR proficiency, strong organizational and communication skills, confidentiality, and ability to manage patient scheduling, insurance, payments, and care coordination.
EMR
3w
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Key Customer Manager, East-Atlantic
Philadelphia or New York City
$184k-$253k/yr FieldFull Time
Biogen
BiogenNASDAQ: BIIB: Develops therapies for neurological and neurodegenerative diseases.
7+ YOE7+ years pharma/biotech experience, BS/BA required (MBA preferred), strong account management, managed care knowledge, valid driver\u0002s license, compliance with HIPAA/OIG, excellent communication and problem-solving skills.
3mo
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Client Care Supervisor
Yonkers, New York, United States
$26-$31/hr OnsiteFull Time
Ethos Veterinary Health
Ethos Veterinary Health: Operates a network of specialty and emergency veterinary hospitals.
2+ YOE2+ MgmtSupervise client care team; 2+ years supervisory; 3+ years general practice veterinary or 1+ year specialty/emergency; strong customer service and leadership; high school diploma; EzyVet experience a plus.
EzyVet, Phone systems, Front desk software
1w
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Manager, Member Care - Premium Experience & CLEAR1
New York City, New York, United States
$110k-$130k/yr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Secure biometric identity platform for travel and venue access
5+ YOE5+ MgmtRequires 5+ years leading digital customer support, customer experience, member services, or service operations teams, including direct people management and premium omnichannel support experience.
1w
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Care Coordination Programs Manager
New York City, New York, United States
$59k-$95k/yr OnsiteFull Time
Apicha Community Health Center
Apicha Community Health Center: Direct primary care and supportive services for underserved populations.
5+ YOE2+ MgmtBA/BS and 5 years of relevant experience, or an advanced degree with 3 years; 2 years of supervisory experience required. Strong organizational, communication, customer service, and MS Office skills required.
eCW, eSHARE, eICARE, Healthix, PSYKE, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Patient Care Representative
New Haven or Branford
$22-$25/hr OnsiteFull Time
42 North Dental
42 North Dental: Dental support organization providing administrative and clinical business services.
Provide front‑desk dental administrative support including scheduling, insurance verification, payment collection, patient records management, HIPAA compliance, and strong customer service.