79 customer care manager jobs at 63 companies in Logan Square, IL
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Manager, Customer Care
Deer Park, Illinois, United States
$115k-$130k/yrOnsiteFull Time
DanaherNYSE: DHR: Develops scientific instruments and diagnostic tools for healthcare markets.
3+ MgmtBachelor's or Associate degree with 2–5 years leading a customer care team, experience with order-to-invoice, backlog and dispute management, KPI/visual management, workforce planning, and cross-functional escalation resolution.
Overture Promotions: Sells branded merchandise and provides promotional marketing solutions.
5+ YOE3+ MgmtRequires 5+ years in customer service, care, operations, or account management; 3+ years leading teams; strong communication, problem-solving, analytical, and process improvement skills. Bachelor's preferred.
Microsoft Office Suite, Adobe Acrobat, Microsoft Excel, NetSuite, HubSpot, HubSpot Help Desk
Chamberlain UniversityNYSE: CVSA: An online university supporting adult learners through certificate and degree programs.
3+ YOEBachelor's degree required; master's preferred. Requires 3–5 years of related experience, mid-level management experience, customer service and project management skills, and knowledge of databases, eLearning platforms, web technologies, and Microsoft Office.
RationalFrankfurt Stock Exchange: RAA: Manufacturer of professional cooking systems for commercial kitchens.
7+ YOE7+ years customer service experience; high school diploma or GED required (associates preferred); experience with order entry/management and ERP/CRM systems; strong organizational, communication, and time-management skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SAP, Oracle, AS400, JD Edwards, Salesforce
Heartland Home Services: Provider of residential HVAC, plumbing, and electrical services.
Administrative and organizational experience, strong written and oral communication, attention to detail, G-Suite and Microsoft proficiency, confidentiality, and high school diploma/GED required; associate degree preferred.
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry and structural design; high school diploma required, college preferred; valid driver’s license and clean driving record; Microsoft Office/Excel proficiency.
Microsoft Office, Microsoft Excel, Artificial Intelligence (AI)
Customer Care Manager - State Farm Agent Team Member
Homer Glen, Illinois, United States
$50k-$85k/yrOnsiteFull Time
Jerry Lucente State Farm: Provides personalized insurance and financial services to local clients.
Manage customer service operations, coordinate team communication, handle account/billing inquiries, track service metrics, and obtain state insurance licenses; customer service or office experience preferred.
High school diploma, Microsoft Office knowledge, strong communication and problem-solving skills, confidentiality, adaptability, time management, and customer service ability; banking experience preferred but not required.
Customer Care Manager - State Farm Agent Team Member
Chicago, Illinois, United States
$50k-$65k/yrOnsiteFull Time
Ryan D. Williams Insurance Agency: Local insurance agency offering auto, home, and life coverage.
Bilingual Spanish/English required, strong communication and detail skills, customer service experience preferred, willingness to obtain Property & Casualty license, able to multitask and maintain accurate records.
LineageNASDAQ: LINE: Provides temperature-controlled warehousing and logistics for food supply chains.
3+ YOE3+ Mgmt3+ years customer service leadership in warehouse/distribution, experience resolving claims, strong coaching and analytical skills, proficient with SAP,SAGE,Wave Orders,AS400 and Microsoft Office, able to lift ~20 lbs.
SAP, SAGE, Wave Orders, AS400, Microsoft Excel, Microsoft Outlook, Microsoft Word, PowerPoint
Envoy AirNASDAQ: AAL: Provides regional flight and ground services for American Airlines.
1+ YOEHigh school/GED, 18+, REAL ID-compliant state driver’s license, ability to lift up to 75 lbs, rotating shifts (including nights/weekends/holidays), pass fingerprint and background checks, legal right to work in the US.
Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yrOnsiteFull Time
Zurn Elkay Water SolutionsNYSE: ZWS: Manufactures sustainable water management and professional-grade plumbing solutions.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Lyric National: Provides concierge healthcare services to long-term care facilities.
2+ YOE2+ years healthcare call center or long-term care experience, high school diploma, strong communication, CRM and multi-case management skills, HIPAA compliance awareness.
Salesforce, Microsoft SharePoint, Microsoft Teams, Microsoft Office Planner, Electronic Health Records (EHR)
Keplr Vision: Provides business support services to independent optometry practices.
1+ YOERequires 1+ year of customer service experience, strong communication and organizational skills, computer comfort, multitasking, time management, and a positive team-oriented attitude.
Green Paws Chicago: Professional in-home pet care and dog walking services in Chicago.
Pet care experience preferred, strong reliability and time management, excellent customer service, safe city navigation, availability weekdays 9 AM–5 PM, and criminal background clearance.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Valid driver\u0002s license, ability to perform tire and oil services, operate powered equipment, supervise associates, and deliver excellent customer service in all weather conditions.
Southland Care Coordination Partners: Provides population health management and healthcare coordination services.
2+ YOEHigh school diploma, 2+ years healthcare experience, EHR familiarity, customer service experience, strong verbal skills, and ability to manage multiple tasks.