150 customer care manager jobs at 89 companies in Ossining, NY
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CUSTOMER CARE MANAGER
New York City, New York, United States
$50k/yrOnsiteFull Time
Brunello CucinelliBorsa Italiana: BC: Designs and manufactures luxury cashmere apparel and accessories.
6+ YOEBachelor’s degree, 6–8+ years in customer care, CRM, e-commerce, clienteling, retail, or luxury services, English and Italian fluency, team leadership experience, and strong Excel, analytical, commercial, and communication skills.
BICEuronext Paris: BB: Manufactures pens, lighters, razors, and other consumer goods.
5+ YOE4+ MgmtBachelor's degree or equivalent; 5–8 years in customer-facing CPG or similar environments; 4+ years of people leadership; order management, supply chain, change management, and ERP experience required.
Vancouver or New York City or Pasadena or Santa Monica or Toronto or Calgary
$70k-$95k/yrHybridFull Time
Sundays: Modern furniture and home decor brand for everyday life.
3+ YOE3+ MgmtRequires 3–5 years of progressive customer service leadership, omnichannel retail process experience, KPI management, strong communication, cross-functional planning, and intermediate to advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft Visio, Shopify, SQL, SAP
SaiaNASDAQ: SAIA: Provides regional and interregional less-than-truckload freight transportation services.
5+ YOE5+ years customer service experience, prior management, bachelor’s degree preferred, willingness to travel ~25%, strong communication and coaching skills.
Customer Care Manager - State Farm Agent Team Member
Bohemia, New York, United States
$50k-$70k/yrOnsiteFull Time
Ryan Platz State Farm Agency: Local agency providing auto, home, and life insurance services.
Customer-focused manager with strong communication, organization, and coordination skills; experience in customer service or office management; ability to obtain state licenses.
Customer Care Manager - State Farm Agent Team Member
Floral Park, New York, United States
$18-$20/hrOnsiteFull Time
Jackie Zupo - State Farm Agent: An independent insurance and financial services agency helping customers manage everyday risks and plan for the future.
Excellent communication, organization, attention to detail, and multitasking skills; prior customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
Sauce: Restaurant technology platform for commission-free delivery and pickup.
5+ YOE5+ years in customer support with 1+ years in leadership/QA/training; experience in restaurant or delivery tech preferred; strong communication and coaching skills.
Customer Care Navigator - On-site - Manhattan & Brooklyn
New York City or Brooklyn
$56k-$99k/yrOnsiteFull Time
EmblemHealth: Provides comprehensive health insurance and wellness plans.
3+ YOEBachelor's degree and 3–5+ years in customer service, medical, or managed care environments. Requires customer needs assessment, healthcare navigation, communication, presentation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Selective InsuranceNASDAQ: SIGI: Provider of commercial and personal property and casualty insurance.
1+ YOEHigh school diploma required; 3+ years customer service preferred, 1+ years insurance experience preferred. Requires strong communication, Microsoft Office proficiency, problem-solving, multitasking, and complex transaction management.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of logistics and supply chain services.
5+ YOE5+ years sea logistics experience, bachelor’s degree, customer-facing experience for strategic accounts, knowledge of healthcare logistics and compliance, strong communication, Excel/PowerPoint/Tableau proficiency, EDI/API familiarity, US work authorization required.
Tableau, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, EDI, API, AI
Customer Care Navigator - On-site - Staten Island in New York, New York
New York City, New York, United States
$56k-$99k/yrOnsiteFull Time
AdvantageCare Physicians: Provides multi-specialty medical care and population health services.
3+ YOEBachelor’s degree and 3–5+ years in customer service, medical, or managed care. Requires health-plan knowledge, customer assessment, resource navigation, communication, presentation, empathy, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
Scope: Sells innovative eyecare products and provides medical education services.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
Kuehne+NagelSIX Swiss Exchange: KNIN: Provides global logistics, freight forwarding, and supply chain solutions.
5+ YOE5+ years sea logistics experience, bachelor’s degree in supply chain/logistics/business, proven customer-facing experience, knowledge of healthcare logistics and compliance, strong project management and communication skills, proficiency with Excel/PowerPoint/Tableau, EDI/API familiarity, must be authorized to work in the U.S.
Tableau, AI, EDI, API integrations, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yrHybridFull Time
LyftNASDAQ: LYFT: Provides an on-demand ride-hailing and multimodal transportation platform.
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
Senior Customer Success Manager , Consumables, Health & Personal Care
New York, New York, United States
$88k-$154k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's degree; 4+ years vendor or client-facing experience; data analysis skills; Excel and BI proficiency; experience managing senior stakeholders; strong written and verbal communication.
Microsoft Excel, BI tools, internal AI tooling, Amazon tools and systems
RimowaEuronext Paris: MC: Manufacturer and retailer of premium luggage and travel accessories.
5+ YOEBachelor's degree required, 5+ years in supply chain/operations/customer service in luxury retail, strong analytical and communication skills, CRM familiarity, ability to manage workshops, KPIs, and process improvements.
AEG Vision: Operates a national network of comprehensive optometry practices.
High school diploma or equivalent, computer literacy, EMR proficiency, strong organizational and communication skills, confidentiality, and ability to manage patient scheduling, insurance, payments, and care coordination.
Ethos Veterinary Health: Operates a network of specialty and emergency veterinary hospitals.
2+ YOE2+ MgmtSupervise client care team; 2+ years supervisory; 3+ years general practice veterinary or 1+ year specialty/emergency; strong customer service and leadership; high school diploma; EzyVet experience a plus.