42 customer care manager jobs at 38 companies in Ross, CA
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Customer Care Manager - State Farm Agent Team Member
Mountain View, California, United States
$65k-$80k/yr OnsiteFull Time
Excellent communication, organization, attention to detail, and multitasking skills; customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
9h
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Customer Care Specialist
Fairfield, California, United States
$19-$31/hr OnsiteFull Time
Requires medical supply or healthcare experience, medical terminology knowledge, strong customer service and organizational skills, computer proficiency, and ability to manage multiple tasks. Spanish bilingual skills preferred.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
2w
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
1mo
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Lead Care Manager
San Francisco or San Ramon
$27-$30/hr HybridFull Time
1+ YOEHigh school diploma/GED, 1+ year case management/member care/customer service experience, valid California driver\u0002s license and vehicle insurance, bilingual Spanish required, TB testing, MA certificate or medical terminology preferred.
2mo
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Care Manager 1, Bilingual - English & Spanish
San Francisco or United States
$24-$26/hr RemoteFull Time
2+ YOEBilingual English/Spanish, 2 years customer-facing experience, US work authorization, strong communication, empathy, research and problem-solving skills, omnichannel support (phone/chat/email), and comfort with documentation and creating care plans.
Google Suite, Slack, Zendesk
1mo
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Senior Product Manager, Customer Care – Emerging Businesses
San Francisco or New York City
$148k-$185k/yr HybridFull Time
5+ YOE5+ years product management experience, launch/0-to-1 background, cross-functional influence, customer-obsessed, structured thinker, willing to work East Coast hours.
1w
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Care Manager - $500 Sign on Bonus
Redwood City, California, United States
$21-$23/hr OnsiteFull Time, Part Time
High school diploma/GED, age 18+, effective communication, customer service, multitasking, judgment, problem solving, and decision-making skills; prior senior-care experience preferred.
Employee Assistance Program
4w
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Sr. Customer Marketing Manager, Organized Customer - Solid Tumor
South San Francisco, California, United States
$162k-$301k/yr HybridFull Time
5+ YOEBachelor's degree, ~5 years work experience with ≥3 years commercial experience, omnichannel and managed-care/pharma marketing experience, agency management, strong communication and strategic skills; MBA preferred.
1mo
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Animal Care Supervisor
San Francisco, California, United States
$22-$34/hr OnsiteFull Time
1+ YOE1+ year supervisory experience, knowledge of companion animal and aquatics care, strong communication and customer service, ability to lift up to 50 lbs and work flexible hours.
3mo
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Member Care Supervisor
Redwood City, California, United States
$20-$22/hr OnsitePart Time
Lead and supervise Member Care team; ensure welcoming member experiences; manage front-desk operations; CPR/AED and First Aid required; Live Scan and mandated reporter certifications; part-time, limited hours.
Google Docs, Google Sheets, Google Calendar, Google Workspace
1mo
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Lead Client Care Representative
Palo Alto, California, United States
$20-$25/hr OnsiteFull Time
5+ YOEHigh school diploma, 5+ years customer service experience in an animal hospital, supervisory experience preferred, proficiency with practice management software, multi-line phone and cash-handling skills, strong communication and organizational ability.
practice management software, multi-line phone system
3w
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Manager, Hearing Care Assistant
San Francisco, California, United States
$120k/yr OnsiteFull Time
2+ YOE2-4 years relevant experience, supervisory experience, strong planning/analytical/problem-solving skills, ability to train others and learn new systems, proven customer service excellence.
2w
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Member Care Team Assistant Manager
Palo Alto, California, United States
$78k-$97k/yr OnsiteFull Time
1+ YOE1+ Mgmt1–3 years contact center or financial services leadership experience; knowledge of banking accounts and contact center metrics; coaching, scheduling, escalation handling, and policy enforcement skills.
4d
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Virtual Care Referral Coordinator (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or California or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Requires strong communication, organization, customer service, time management, documentation, critical thinking, multitasking, Google Suite proficiency, and medical institution experience with managed and primary care.
Google Suite, Electronic Medical Records (EMR)
2w
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Patient Care Navigator
Oakland, California, United States
$26-$38/hr OnsiteFull Time
3+ YOERequires health plan member coordination, communication, clerical management, customer service, oral communication, basic PC and software knowledge, accuracy, dependability, and performance in a heavy workload environment.
PC
1mo
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Lead Patient Care Coordinator
Saint Helena, California, United States
$26-$34/hr OnsiteFull Time
Manage front-office operations, scheduling, registration, records, and clerical staff. Preferred associate degree and five years' relevant experience; customer service, data entry, and HIPAA/confidentiality duties expected.
1mo
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Care Coordinator Supervisor - Animal Clinic of Benicia
Benicia, California, United States
$18-$22/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year lead CSR experience in a veterinary setting, phone triage and scheduling experience, hiring/discipline experience, open availability, must be 18+.
Cornerstone
3mo
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Chief of Staff, Care Transformation & Customer Enablement
San Francisco, California, United States
$175k-$233k/yr RemoteFull Time
5+ YOE5–8 years in operations/enablement roles in high-growth B2B, healthcare tech; strong writing; experience with CT operations, dashboards, OKRs.
Dashboard, Budget tracking, Planning model, CRM
1mo
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Lead Client Care Representative
Palo Alto, California, United States
$20-$25/hr OnsiteFull Time
5+ YOEHigh school diploma/GED,5+ years customer service in an animal hospital preferred,supervisory experience a plus,knowledge of veterinary terminology,ability to handle transactions and cash.
1mo
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Nurse Manager I, Care at Home
Novato, California, United States
$228k-$264k/yr OnsiteFull Time
3+ YOE2+ MgmtBSN required, active California RN and BLS at hire; 3+ years clinical or operations experience, 2+ years leadership, EMR/reporting experience, quality/process improvement and customer service experience.
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