107 customer collaboration manager jobs at 75 companies in Bowie, MD
2mo
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Customer Success Manager
Washington or California
RemoteFull Time
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
CRM
4h
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
2w
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Senior Customer Success Manager
Tysons Corner or McLean or India
HybridFull Time
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
SIMS, Dynamics 365, Power Platform
1w
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Customer Experience Manager
Somerville or Reston
$60k-$68k/yr HybridFull Time
1+ YOEBachelor's degree in a relevant field and 1+ year in customer support or customer-facing work. Requires strong communication, problem-solving, relationship-building, cross-functional collaboration, and customer-centric skills.
CRM, email, Salesforce, GetFeedback, API, Elasticsearch, Python
3d
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Customer Success Manager II
Brazil or San Francisco or Washington, D.C. or Germany or Austria or Slovenia or Netherlands
RemoteFull Time
6+ YOERequires 6–8 years in Customer Success or Account Management, public-sector workflow knowledge, technical communication, cross-functional collaboration, organizational skills, and fluency in Portuguese and English.
ArcGIS, QGIS, Google Earth Engine, Metaview, Planet AI Notetaker
1mo
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
1mo
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Customer Care Manager
Columbia, Maryland, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in accounting/business, 5+ years accounting or customer service experience, 3 years supervisory experience, SAP experience preferred, proficiency in Microsoft Word/Excel/PowerPoint, strong organizational and international collaboration skills.
SAP, Microsoft Word, Microsoft Excel, PowerPoint
3w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
1mo
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Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP and CCNP Collaboration, DoD 8570/8140 IAT Level III, 10+ years managing enterprise voice/video/unified communications in DoD/IC, bachelor’s degree in CS/IT or related.
Cisco Unified Communications Manager (CUCM), Unity Connection, SIP, H.323, MGCP, Polycom, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4
2mo
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Customer Success Manager (Hybrid)
Herndon, Virginia, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
2mo
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Customer Success Manager - Federal (D.C. Hybrid)
Washington or Virginia
$150k-$230k/yr HybridFull Time
Legion Intelligence: Secure generative AI platform for defense and enterprise workflows.
US citizen or green card holder with SECRET or TS/SCI clearance; significant CSM/AM experience in the federal space; experience with technical products; willingness to travel; strong communication and collaboration skills; understanding of machine learning concepts.
Microsoft Excel, SQL, Python
1mo
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Product Manager - Mainstreet Customer Management
McLean or New York City
$165k-$205k/yr OnsiteFull Time
3+ YOEBachelor's in a quantitative or business field (or equivalent) or 3+ years product management experience; data-driven, cross-functional collaboration, strategy development, and product delivery skills.
2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
2mo
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Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP, CCNP Collaboration, DoD 8570/8140 IAT Level III, bachelor\u0002s in CS/IT, 10+ years program/project management in DoD/IC, unified communications and networking expertise.
CUCM, Unity Connection, SIP, H.323, MGCP, Polycom, Cisco, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4, ISO 20000-1:2018
2mo
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External Relations Manager, Customer Trust External Relations
Arlington, Virginia, United States
$116k-$160k/yr OnsiteFull Time
7+ YOE7+ years program or project management experience; using data/metrics to drive improvements; owning program strategy and delivery; cross-functional collaboration with non-tech teams; strong written and verbal communication. Product safety or external comms experience preferred.
2mo
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Customer Excellence Specialist (Arlington, US)
Arlington, Virginia, United States
OnsiteFull Time
2+ YOEBachelor's degree in engineering, information systems, business or similar; 2+ years professional experience (or master's degree); cross-functional project management, data-driven analysis, problem solving, and collaboration skills.
Microsoft Excel, Microsoft Power BI, Python, R
2d
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Asst Dir-Customer Success Mgmt (Government)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
2d
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Let's begin! Asst Dir-Customer Success Mgmt (Government) (14951)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
3d
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Product Manager (Beyond Fuel)
Portland or Seattle or New York City or San Francisco or Washington or Chicago or Salt Lake City or Boston or Dallas
$90k-$120k/yr OnsiteFull Time
3+ YOE3+ years in product management, consulting, startups, or related work; strong problem-solving, customer research, communication, collaboration, and iterative delivery skills.
Claude, ChatGPT, Cursor
1mo
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Senior Staff Product Manager, All Access
Atlanta or New York City or Washington
$140k-$260k/yr HybridFull Time
8+ YOE8+ years product management experience in consumer digital or streaming products; strong strategy, roadmap, personalization and cross-functional collaboration skills; exceptional communication and customer empathy.
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