Customer Success Manager - Global Public Sector (State, Local Government and Education)
Chicago or Washington or Atlanta or Indianapolis or Boston or Seattle or California or New York or United States
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years relevant Customer Success or SaaS experience; deep Salesforce Service Cloud expertise (3-4 years); strong consulting, stakeholder management, and communication skills; AI literacy and prompt-engineering basics; preferred Salesforce certifications.
Salesforce, Salesforce Service Cloud, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Journey Builder, Commerce Promotions, Data Cloud, Einstein AI for Service
ConstructConnect: Cloud-based construction project data and preconstruction software provider.
2+ YOERequires a bachelor's degree and 2 years of account management or sales experience, or equivalent education and experience; remote workspace and U.S. work residence required.
United States or New York City or Atlanta or Alabama or Louisiana or South Carolina or Tennessee or Arkansas or New Hampshire or Massachusetts or Minnesota
$60k-$65k/yrOnsiteFull Time
The Princeton Review: Provides test preparation, tutoring, and college admissions services.
1+ YOEBachelor's degree and 1+ years in an education-related field; strong project management, communication, and presentation skills; Microsoft Office proficiency; travel for on-site visits required; experience with educational technology preferred.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Georgia Southwestern State University: Public university offering undergraduate and graduate degree programs.
4+ YOEBachelor's degree or equivalent education and experience, 4–5 years of job-related experience, and skills in outreach program planning, marketing, communications, organization, presentations, and customer relations.
Durham or Atlanta or Hartford or Boston or Chicago or Jacksonville or Philadelphia or Austin or New York City
$60k-$150k/yrRemoteFull Time
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
3+ YOEBachelor's degree and 3 years of related experience, or equivalent education, training, and experience; strong communication, problem-solving, teamwork, customer service, and software skills.
Atlanta or Austin or Boston or Chicago or Durham or Hartford or Jacksonville or New York City or Philadelphia
$60k-$150k/yrRemoteFull Time
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
3+ YOEBachelor's degree and 3 years of related experience, or equivalent education, training, and experience. Requires communication, problem-solving, teamwork, software, and customer service skills.
eddyson: Provides cloud-based electronic data interchange software for businesses.
2+ YOEExperience with EDI/integration and project delivery, technical onboarding on cloud platforms, mapping and data flow design, customer coordination, IT education or equivalent experience.
Technical College System of Georgia: Provides technical education and workforce development across Georgia.
0.5+ YOEHigh school diploma or equivalent and six months of related work experience; administrative support, data entry, records management, customer service, and student assistance skills required.
Cushman & WakefieldNYSE: CWK: Global commercial real estate and property services firm.
3+ YOE1+ MgmtRequires high school diploma, GED, technical or vocational education, 3+ years of property management experience, 1+ year of management experience, communication, customer service, bookkeeping, sales, and computer skills.
Microsoft Office Suite, internet, computers, phones, photocopiers, fax machines
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOERequires 3+ years of related experience or comparable education, certification, and experience; strong banking, sales management, customer experience, risk management, communication, and people management skills; ability to serve as a state notary public.
Mohawk IndustriesNYSE: MHK: Manufacturer and distributor of residential and commercial flooring products.
3+ YOE3+ MgmtBachelor’s degree or equivalent education and experience, 3–5 years of job-specific experience including 3+ years in sales management, customer relations, analysis, negotiation, and Microsoft Office Suite proficiency.
JS Fort Group: Operates a large-scale network of franchised Jimmy John's restaurants.
Prepare and assemble sandwiches, maintain food safety and cleanliness, provide customer service, perform closing duties and night reports; no formal education required; teamwork and strong communication skills.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
High-school level education preferred; retail/store supervision and customer service skills; ability to lift up to 55 lbs and perform physical tasks; strong communication and organizational skills.
6+ YOEBachelor's or equivalent,8+ years technical project management/customer-facing experience,6+ years technical sales or sales engineering,experience with SaaS,cloud infrastructure,web technologies,AI/ML and SSO; strong communication and change-management skills.
Gemini, SaaS, cloud infrastructure, web technologies, AI/ML, SSO
Extra Space StorageNYSE: EXR: Operates and manages self-storage facilities across the United States.
1+ YOERequires 1+ year of customer-facing experience, valid driver's license, reliable vehicle, and high school diploma or GED; sales experience and college education preferred.
Campus Apartments: Provider of on- and off-campus student housing services.
Bachelor's degree or equivalent education and experience, valid driver's license and auto insurance, customer service and communication skills, and proficiency in Microsoft Word, Excel, Outlook, and preferably Entrata.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Entrata
Huntington Learning Center: Provides personalized K-12 academic tutoring and test preparation services.
1+ YOEBachelor's degree required or preferred; 1–2 years of management, customer service, sales, or education experience preferred; strong communication, leadership, initiative, and team-oriented skills required.