50 customer enablement manager jobs at 41 companies in Napa, CA
2mo
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Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yr HybridFull Time
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
2d
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Senior Customer Success Enablement Manager
United States or San Francisco
$135k-$170k/yr RemoteFull Time
6+ YOE6+ years of professional experience, including 3+ years in Sales, Solutions Engineering, or Customer Success Enablement; accounting industry experience; demo, training, enablement, relationship-building, organizational, and communication skills.
AI
3mo
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Senior Customer Enablement Program Manager
San Francisco or California or United States
$94k-$161k/yr RemoteFull Time
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
1mo
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AI Customer Enablement Lead
San Francisco, California, United States
$160k-$250k/yr OnsiteFull Time
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
Slack, Microsoft Teams
2w
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Director, Customer Enablement
San Francisco or Bellevue or Sunnyvale
$215k-$250k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Kubernetes, GPU computing, LMS, Confluence, Notion, GitBook, ReadMe
1d
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Partner Enablement Manager
San Francisco, California, United States
OnsiteFull Time
4+ YOERequires 4+ years in partner or sales enablement, channel programs, solutions consulting, or customer education; experience building training and certification programs, enabling enterprise partners, and measuring outcomes.
3mo
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
3w
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Senior Manager, Supplier Enablement & Spend Conversion
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$212k-$266k/yr HybridFull Time
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement, or vendor/payment operations; experience building 0-to-1 programs; knowledge of card acceptance and merchant economics; negotiation and enterprise customer experience.
1w
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Strategic Cloud Partner Enablement Lead
San Francisco, California, United States
$226k-$250k/yr OnsiteFull Time
8+ YOE8+ years in partner success, strategic partnerships, enablement, customer success, learning and development, or consulting within enterprise technology; requires cloud, enterprise software, or AI knowledge and strong consulting, facilitation, presentation, and program management skills.
AWS, Google Cloud, Oracle, CRM, OpenAI
1mo
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Senior Customer Success Manager
San Francisco, California, United States
$138k-$150k/yr HybridFull Time
Experience managing enterprise B2B SaaS portfolios, driving GRR/NRR, strong executive communication, risk management, cross-functional collaboration, and comfort using AI-enabled workflows.
Vitally
2mo
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Senior Customer Success Manager
San Francisco or United States
$130k-$170k/yr RemoteFull Time
Proven B2B SaaS account management track record, executive presence, value-oriented selling, familiarity with ERP/back-office software a plus, comfortable using AI-enabled tools, ability to travel ~20%.
ERP
1mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
3mo
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Chief of Staff, Care Transformation & Customer Enablement
San Francisco, California, United States
$175k-$233k/yr RemoteFull Time
5+ YOE5–8 years in operations/enablement roles in high-growth B2B, healthcare tech; strong writing; experience with CT operations, dashboards, OKRs.
Dashboard, Budget tracking, Planning model, CRM
2mo
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Security GRC Manager: Customer Trust Enablement
San Francisco, California, United States
OnsiteFull Time
10+ YOE3+ Mgmt10+ years in compliance/security/customer trust, 3+ years building/scaling customer-facing security programs, experience with regulated industries, knowledge of security frameworks and multi-cloud, and experience implementing trust automation platforms.
NIST 800-53, SOC 2, ISO 27001, PCI DSS, HIPAA, AWS, GCP, GDPR, UK GDPR, EU AI Act, SIG, CAIQ, ISO 42001, NIST AI RMF, CRM
2mo
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Director of Customer Service
San Francisco or United States
$170k-$190k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills.
6d
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Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yr RemoteFull Time
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Zendesk, Linear, Salesforce, Google Sheets, SQL
1d
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Sr. Manager, WW Partner Led Customer Success, AWS Specialist and Partner Organization
Mountain View or Seattle or San Francisco or Los Angeles County
$201k-$313k/yr OnsiteFull Time
Bachelor’s degree or equivalent, 10+ years in partner strategy, customer success, enablement, or enterprise cloud services, 5+ years managing people, global program scaling, executive influence, and pipeline forecasting.
AWS, AI agents
4w
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Agent Education Manager
San Francisco or New York City
$160k-$200k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.
Decagon
4w
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RVP, Digital CSM
San Francisco, California, United States
OnsiteFull Time
Proven leader who has built/scaled digital/tech-touch customer success functions, managed directors/managers, owned health-scoring, activation, retention, GRR/NRR, and partnered cross-functionally on data and AI-enabled engagement.
Slack
1mo
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Sr. Program Manager, Mind the Product Training
Raleigh or San Francisco or United States
$113k-$149k/yr HybridFull Time
5+ YOE5+ years in operations/program management or customer-facing SaaS roles; strong project management, cross-functional collaboration, communication, and ability to operate in ambiguity; AI-enabled workflow familiarity preferred.
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