30 customer enablement manager jobs at 25 companies in Worcester, MA
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
1mo
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Senior Customer Operations Enablement Manager
Breda or Waltham
€80k-€110k/yr OnsiteFull Time
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
LMS, SAP, Salesforce
4w
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Partner Success & Enablement Manager
Pozuelo de Alarcón or Madrid or Boston or Brussels or Brno
RemoteFull Time
3+ YOE3+ years in partner success/enablement/channel ops/customer success or technical marketing; strong communication, presentation, organizational and project management skills; familiarity with CRM systems; knowledge of enterprise infrastructure, cloud, virtualization or Kubernetes.
CRM, Kubernetes, OpenNebula, macOS, Windows, Linux
2d
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Principal Enablement Advisor
Boston or Massachusetts
OnsiteFull Time
8+ YOERequires 8+ years in senior enablement leadership, go-to-market strategy, or enablement consulting; executive presence, customer-facing expertise, ROI analysis, project delivery, change management, and cross-functional collaboration.
CRMs
3w
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Marketing Enablement Program Manager
Charlotte or Pennington or Boston or Newark
$90k-$128k/yr OnsiteFull Time
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Director, Enablement Excellence- Member Services
Boston, Massachusetts, United States
$130k-$175k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support/knowledge/learning/quality with 5+ years people leadership; experience building AI-enabled knowledge, training, and quality programs; strong communication and stakeholder skills.
LMSs, knowledge bases, automated QA platforms, AI-powered coaching systems, AI
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
2d
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Senior Technical Enablement Architect
United States or Cambridge
$127k-$228k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years in presales, sales engineering, solution architecture, product management, professional services, or customer success; expertise in Zero Trust, cybersecurity, cloud platforms, networking, and AI security.
AWS, Azure, GCP, Kubernetes, TCP/IP, TLS/SSL, VPNs, IDS/IPS, LLM
3w
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Customer Growth Strategy Manager | Financial Services
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yr OnsiteFull Time
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
1w
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
2d
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Enablement Program (Content Mgmt Systems) Marketing Manager
Charlotte or Newark or Pennington or Boston
$90k-$128k/yr OnsiteFull Time
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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VP, Product Payments Experience & Customer Loyalty
Boston, Massachusetts, United States
$250k-$300k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years product management with 5+ years leading at VP level; deep payments and global market experience; expertise in conversion optimization, loyalty programs, analytics, AI-enabled product development, and executive leadership.
Amplitude, Mixpanel, Looker, Tableau, Figma, Jira, Confluence
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Customer Success AI Operations Lead
Boston or United States
$79k-$117k/yr HybridFull Time
2+ YOE2–6+ years in CS/RevOps/Support Ops or similar; experience building AI-enabled workflows and automations; comfortable with CRM/CS/support/data systems; strong systems thinking and cross-functional communication.
Salesforce, Gainsight, Clari, Gong, Zendesk, Snowflake, Slack, Zoom, Google Workspace, Claude, Claude Code, ChatGPT, Gemini, Cursor, Replit, Zapier, Make, Workato, n8n, Tray.io, SQL
1mo
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Product Owner II - Customer Experience & The Way We Work Enablement (Hybrid)
Wilmington or Buffalo or Boston or Baltimore or Washington or New York City or Bridgeport or Burlington
$136k-$227k/yr HybridFull Time
6+ YOE6+ years product, analytical or technical experience; bachelor’s degree (or equivalent); experience with product design, Agile/Lean, stakeholder influence, and customer research tools.
Qualtrics, User Zoom, User Research, User Interviews, Service Now SPM, Agile, Lean, Design Thinking
1mo
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Software Product Line Manager
Chelmsford, Massachusetts, United States
$157k-$227k/yr OnsiteFull Time
8+ YOEBachelor's in engineering or CS,8+ years product line management for SDR/radar/defense markets,experience with SDR architectures,Embedded Linux,FPGA/GPU,AI-enabled workflows,and customer-facing defense engagements;U.S. citizenship required.
GNU Radio, VITA/VRT, CMOSS, SOSA, OpenVPX, Embedded Linux, FPGA, GPU
1w
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Head of Customer & Field Learning
Burlington, Massachusetts, United States
OnsiteFull Time
Experience in customer education, learning design, enablement, adoption, instructional design, or performance improvement, with AI, measurement, communication, and cross-functional influence skills.
AI, conversational AI, prompt engineering, workflow automation
3w
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Product Marketing Manager
United States or Washington or San Francisco or Boston or Bethesda
$100k-$140k/yr RemoteFull Time
5+ YOEFive or more years in product marketing, preferably B2B SaaS or hospitality technology, with go-to-market, positioning, customer research, competitive intelligence, sales enablement, project management, and communication experience.
SaaS, PMS
2mo
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Product Marketing Manager
Northborough, Massachusetts, United States
$140k-$160k/yr OnsiteFull Time
8+ YOE8+ years B2B product marketing experience with technical products; strong writing, messaging, launch, sales enablement, and project management skills; ability to translate technical data into customer-facing value.
1mo
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Partner Success Manager - Remote/CT, MA, RI
Boston or Massachusetts or Connecticut or Rhode Island
$85k-$95k/yr RemoteFull Time
3+ YOE3+ years in partner/customer or account management with healthcare partners; bachelor’s or equivalent experience; strong analytic, communication, and relationship skills; CRM familiarity; comfortable with AI-enabled workflows.
Salesforce, HubSpot, Gainsight
1mo
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Senior Product Marketing Manager (Intellectual Property)
Boston, Massachusetts, United States
RemoteFull Time
7+ YOEBachelor's degree or equivalent,7+ years B2B marketing experience with customer marketing, lifecycle or enablement, strong storytelling, cross-functional collaboration, and product messaging skills.
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