67 customer engagement manager jobs at 38 companies in Intercourse, PA
1mo
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Customer Engagement Manager
Philadelphia or Ambler or Pune or Medellín
RemoteFull Time
4+ YOE4+ years in customer engagement/account management, 3+ years analytics experience (pharma preferred), SaaS/support model experience preferred; strong cross-functional coordination, data analysis, customer lifecycle management, and coaching skills.
ICyte Platform
1mo
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Customer Engagement Representative
Blue Bell, Pennsylvania, United States
$50k-$62k/yr OnsiteFull Time
5+ YOECustomer-facing role requiring strong communication, 5+ years customer service experience preferred, advanced Excel/Office skills, travel 20-30%, and ability to manage complex customer relationships.
Microsoft Excel, Microsoft Suite
3w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
14h
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Product Management - Customer Engagement, Assistant Vice President (Hybrid)
Wilmington or Jacksonville
$96k-$145k/yr HybridFull Time
5+ YOERequires 5–8 years of relevant experience, strong analytical, communication, organizational, relationship-building, and customer-focused skills, plus a bachelor's degree or equivalent experience.
1mo
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Senior Engagement Strategist
Malvern, Pennsylvania, United States
HybridFull Time
5+ YOE5+ years in marketing strategy, campaign planning, or audience engagement; strong analytics, customer journey, personalization, communication, and stakeholder management skills. Bachelor's degree preferred.
Adobe, Salesforce Marketing Cloud, Google Analytics
2w
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Customer Value Manager (Enablement) - Onsite 5 days
Ambler or Horsham
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years in customer value management or related roles; SaaS adoption, metrics/reporting, project management, and ability to engage executives and drive customer value and retention.
TXM, CRM
1mo
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Local Engagement Specialist - PA Customer Accounts and Local Engagement - Eastern PA (Easton)
Reading or Easton or Mercer County or Lawrence County or Beaver County or Allegheny County or Clarion County or Washington County or Venango County or Forest County or Crawford County
FieldFull Time
12+ YOEBachelor's preferred with 10 years related experience or 12 years related experience required; strong relationship management, written and oral communication; ability to attend meetings/events before/after hours and work extended hours during storms; proficient in Microsoft Office and Dynamics 365.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Dynamics 365, Microsoft Word
2mo
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Service Engagement Expert (Newtown Square, PA, US, 19073)
Newtown Square, Pennsylvania, United States
$138k-$235k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering/Math +7 yrs (or Master’s +5 yrs). 5+ years experience with SAP architectures, S/4HANA/BTP, leading implementations, stakeholder facilitation, and defining customer engagement roadmaps. Up to 60% travel.
SAP HANA, S/4 HANA, SAP Business Technology Platform (BTP)
1w
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Service & Engagement Team Leader
Wyomissing, Pennsylvania, United States
$22-$37/hr OnsiteFull Time
High school diploma or equivalent, age 18+, communication and leadership skills, ability to operate scanners and technology, handle cash, lift up to 44 pounds, work variable shifts, and manage fast-paced workloads.
handheld scanners
6d
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Service & Engagement Team Leader
Wyomissing, Pennsylvania, United States
$22-$24/hr OnsitePart Time
High school diploma or equivalent; previous retail experience preferred but not required. Requires team leadership, communication, cash handling, technology use, physical mobility, and ability to lift up to 44 pounds.
handheld scanners
2w
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Director of Contractor Engagement
Malvern, Pennsylvania, United States
$166k-$265k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent,10+ years industry experience with 5+ years management,detail oriented,analytical,customer-focused,proficient with Microsoft Office,ability to travel extensively (40–75%).
Microsoft Office
2w
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Director of Contractor Engagement
Malvern or United States
$166k-$265k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent training, 10–15 years of industry experience, at least 5 years of management experience, strong analytical and organizational skills, customer orientation, and Microsoft Office Suite proficiency.
Microsoft Office Suite
2mo
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Principal Strategic Customer Success Account Manager (AI Enabled, High-Touch)
King of Prussia or United States
$115k-$149k/yr RemoteFull Time
10+ YOE10+ years experience (including 8+ in Customer Success), strategic account management, executive engagement, data-driven decision making, strong communication, experience with Salesforce and Gainsight; bachelor's degree preferred.
Salesforce, Gainsight, ERP, SaaS, AI-enabled tools
2mo
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Engagement Manager, Client Transition
Parsippany or Wayne
$86k-$240k/yr OnsiteFull Time
Bachelor's degree required; experience in client services or account management with proven people management; strong technical aptitude, training experience, project and stakeholder management; experience with data/analytics preferred.
1d
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Product Management - Customer Engagement, Assistant Vice President (Hybrid)
Wilmington or Jacksonville
$96k-$145k/yr HybridFull Time
5+ YOEBachelor's degree and 5–8 years of relevant experience required, with strong marketing analytics, communication, project management, prioritization, relationship-building, and customer focus.
1d
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Product Management - Customer Engagement, Assistant Vice President (Hybrid)
Wilmington or Jacksonville
$96k-$145k/yr HybridFull Time
5+ YOEBachelor’s degree and 5–8 years of relevant experience; strong analytical, communication, reporting, project management, prioritization, relationship-building, and customer-focused skills required.
3w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
4w
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Agentic Product Manager
New York or Wilmington
$123k-$201k/yr OnsiteFull Time
5+ YOE5+ years product management experience focused on customer engagement, behavioral analytics, A/B testing, and multi-channel growth with strong stakeholder management.
2mo
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Technical Program Manager
Thorofare or Philadelphia or Virginia Beach
OnsiteFull Time
10+ MgmtBachelor's in engineering or business, PE is a plus, minimum 10 years as a lead program manager on multi-disciplined DoD/Navy programs, strong financial management, EVM, scheduling, contract and customer engagement skills.
Earned Value Management (EVM), Integrated Master Schedule (IMS), Critical Path Analysis, Analysis of Project Cost Reports
5d
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Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
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