2,280 customer experience manager jobs at 851 companies in Intercourse, PA
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Customer Experience Manager
Middletown, Delaware, United States
OnsiteFull Time
Weis MarketsNYSE: WMK: Operates retail grocery stores and pharmacies in the United States.
3+ YOEHigh school diploma or GED and at least 3 years of retail or related management experience required; business-related associate or bachelor's degree desirable.
Learning Management System (LMS), auto-scheduler system, intercom, power jack, hand jack, Personal Protective Equipment (PPE)
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends, 1 year retail and 6 months leadership experience, merchandising knowledge, strong communication, multitasking, and ability to train associates and resolve customer issues.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ years retail management experience preferred, bachelor’s degree preferred, cosmetology or cosmetology management license where required, proficiency with POS and Microsoft Office, leadership and financial management skills.
Point of Sale system, Microsoft Office, Apple devices
Bucks County Estate Traders: Sells curated vintage furniture, antiques, and fine art.
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
10+ YOE10+ years in transformation/operations leadership; Bachelor's degree; strong PM, financial acumen; cross-functional/global experience; experience with Order-to-Cash and AI/digital enablement.
Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yrHybridFull Time
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years product management experience; advanced product lifecycle, design, and data analytics knowledge; experience leading end-to-end product work, partnering with UX/research, authoring requirements and user stories, and working in Agile.
Herschend Family Entertainment: Operates theme parks, water parks, and family entertainment centers.
3+ YOE2+ MgmtManage admissions, parking, ticketing, guest relations; 3+ years related experience, 2+ years supervisory experience; high school diploma or equivalent; proficiency in Microsoft Office and Workday; strong communication and leadership skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Workday, POS
Lasko Products: Manufactures portable fans, heaters, and air treatment products.
Experience translating customer feedback into product insights, partnering with cross-functional teams to influence prototypes, and creating dashboards to reduce returns and improve ratings.
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Operational management experience in guest-facing venues, strong communication and organizational skills, ability to manage and coach hourly teams, knowledge of safety and accessibility requirements.
Phenom: AI-powered talent experience platform for human resources management.
5+ YOE5+ years experience in customer value management or related roles; experience with metrics, reporting, product and customer experience management; ability to hold value-based conversations with executives; strong project management and organizational skills.
Clerri: A membership platform helping dental practices grow recurring revenue.
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Phenom: AI-powered software platform for talent acquisition and management.
5+ YOE5+ years as a Customer Value Manager or related role; SaaS adoption, metrics/reporting, stakeholder management, training development, and project management experience.
5+ YOE2+ Mgmt5+ years in customer success or account management, 2+ years people management, hiring experience, leadership, customer service, strong communication and organizational skills, willingness to travel, background/drug screening required.
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.