52 customer engagement manager jobs at 28 companies in Willowick, OH
1w
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
1mo
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
4w
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Customer Relationship Manager
Cleveland, Ohio, United States
$54k-$63k/yr HybridFull Time
8+ YOEProvide customer engagement and concierge support, assess/route requests, develop and deliver training, use ITSM and CRM tools; BA/BS+8yr or AA/AS+12yr experience.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft OneNote, Microsoft One Drive, SharePoint, Box, Salesforce, ITSM
1d
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Retail Engagement Coordinator
North Olmsted, Ohio, United States
$15-$15/hr OnsiteFull Time
High school education preferred; flexible evening and weekend availability, customer service and interpersonal skills, register and cash-handling ability, teamwork, lifting capacity, and ability to train and direct others.
1w
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Director of Community Engagement
Berea, Ohio, United States
$48k/yr OnsiteFull Time
Experience in sales, marketing, case management, or customer service in healthcare or senior living; strong relationship-building, communication, collaboration, and organizational skills.
social media
3d
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Service & Engagement Team Leader
Amherst, Ohio, United States
$22-$37/hr OnsiteFull Time
High school diploma or equivalent; previous retail experience preferred but not required. Requires leadership, communication, cash handling, technology operation, physical mobility, and flexible schedule availability.
handheld scanners
2d
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Service & Engagement Team Leader
Amherst, Ohio, United States
$22-$24/hr OnsitePart Time
High school diploma or equivalent; retail experience preferred but not required. Must be 18+, lead and coach teams, communicate effectively, use handheld scanners, handle cash, lift 44 pounds, and work flexible shifts.
handheld scanners
1mo
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Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
1mo
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Customer Co-Innovation Lead - AI & Autonomy
Milwaukee or Austin or Mayfield Heights
HybridFull Time
8+ YOEBachelor's degree; legal US work authorization required (no visa sponsorship); ability to travel internationally up to 25%; experience in strategic programs or customer engagement; experience with Salesforce/CRM and working knowledge of AI or industrial automation preferred.
Salesforce, CRM
2w
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Assistant Store Manager
Niles, Ohio, United States
OnsiteFull Time
2+ YOE2+ years managing a retail sales team, coaching and developing staff, strong customer engagement, sales and operational execution, ability to lift 10-50 lb, strong communication and organizational skills.
1mo
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Tolling Industry Management Consulting Manager
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr FieldFull Time
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
6d
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Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
1mo
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Store-in-Store Manager
Avon, Ohio, United States
$47k-$84k/yr OnsiteFull Time
Manage retail operations and lead a sales team to meet customer engagement and sales targets. High school diploma required; 2-4 years retail/sales and management experience preferred. Must be 18+ and legally authorized to work in the U.S.
2mo
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Account Manager - State Farm Agent Team Member
Valley View, Ohio, United States
$50k-$75k/yr OnsiteFull Time
Experience in insurance sales or account management preferred; proven sales track record; strong interpersonal and leadership skills; willingness to engage in sales conversations and support customer retention and growth.
3w
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Major Account Manager
Cleveland or United States
$264k-$363k/yr RemoteFull Time
Experienced salesperson with consultative/value selling of complex SaaS/network/security solutions, territory planning, forecasting, technical aptitude, and ability to travel and engage enterprise customers.
1mo
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Senior R&D Product Development Manager
Avon Lake, Ohio, United States
OnsiteFull Time
7+ YOEBachelor's in materials/engineering/marketing required; 7+ years leading R&D programs with Stage-Gate experience; program management, technical acumen in materials, customer engagement, and proficiency with MS Office, Teams, Excel, Tableau, Sigma.
Microsoft Office, Microsoft Teams, Microsoft Excel, Tableau, Sigma
1mo
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Shift Lead
Medina, Ohio, United States
OnsiteFull Time
Supervising shift operations, engaging customers, promoting memberships, ensuring safety and equipment monitoring, performing opening/closing duties and leading team in absence of site management.
3mo
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Party & Event Host
Solon, Ohio, United States
$12-$14/hr HybridPart Time
Plan and coordinate multiple in-store events; engage customers; experience with children’s events; strong communication and organizational skills; retail/customer service experience.
2w
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Shift Lead
Stow, Ohio, United States
OnsitePart Time
Lead shift operations, supervise team, ensure safety and quality, engage customers, promote memberships, perform opening/closing and key-holder duties.
3mo
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Mandel School Student Ambassador
Cleveland, Ohio, United States
OnsitePart Time
Part-time role; strong communication, customer service, and organizational skills; ability to manage caseload and engage with prospective/admitted students.
Slate CRM
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