Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Apache Junction • 50 milesRemote · Hybrid · Onsite · Field · All Environments
65 customer experience director jobs at 53 companies in Apache Junction, AZ
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2mo
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Director, Customer Success
Ottawa or Mesa
RemoteFull Time
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
1d
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Director - Customer Service
Phoenix, Arizona, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years leading customer service or contact center operations, including 5 years managing supervisors or departmental leaders. Requires Arizona driver's license and leadership experience.
Workforce Management, Quality Assurance, IVR, telephony, Customer Information System
1mo
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Director, Customer Service
Phoenix or Scottsdale
HybridFull Time
6+ YOEBachelor's (6 years) or Associate (8 years) plus proven experience managing large call-center teams, vendor/offshore relationships, SLA/QA oversight, strategic planning, and strong communication skills.
Intercom
1w
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Director of Customer Support
Tempe or United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
2mo
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Customer Success Director
Draper or Scottsdale
HybridFull Time
Leads customer success teams; 2nd level management experience; 50% travel; BA/BS in Business or Engineering; strong communication and analytical skills.
1mo
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Director Customer Success
Phoenix or San Francisco or San Diego or Minneapolis or Omaha or Pittsburgh or Harrisburg
$185k-$215k/yr HybridFull Time
10+ YOEBachelor's degree required, 10+ years in customer success/account management or sales (B2B); experience in energy/utilities/SaaS preferred; proven team leadership; proficiency with Microsoft Office and CRM (SalesForce preferred).
Microsoft Office Suite, SalesForce, CRM
1mo
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Director Customer Development, Petsmart
Scottsdale, Arizona, United States
$200k-$250k/yr HybridFull Time
10+ YOE4+ MgmtBS/BA required; 10+ years commercial experience in customer development/CPG; 5+ years customer management; 4+ years people leadership; omnichannel retail and negotiation experience; travel ~25-30%.
RGM (Revenue Growth Management)
4d
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
2mo
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Director of Planning and Customer Success
Carefree, Arizona, United States
OnsiteFull Time
5+ years leading customer success or guest services; experience in high-volume multi-channel operations; Zendesk proficiency; revenue ownership; analytics; leadership.
Zendesk
2w
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Director of Customer Service and Innovation
Goodyear, Arizona, United States
$150k-$222k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree or equivalent,7+ years progressive customer service/operations/innovation experience,strong leadership,performance management,KPI and continuous improvement expertise,valid driver’s license.
3w
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Director of Admissions (63766)
Mesa, Arizona, United States
$94k-$127k/yr OnsiteFull Time
4+ YOE2+ MgmtMinimum ~4 years related experience including 2+ years as an Associate/Director of Admissions, 2–3 years sales/customer service, admissions process knowledge, team management, strong communication and conflict resolution skills.
2w
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Activities Director - Orchard Mesa
Mesa, Arizona, United States
$26-$29/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years planning/coordinating events (residential or healthcare preferred), proficiency with Microsoft Word and Excel, strong communication and organizational skills, ability to supervise staff and manage budgets.
Microsoft Word, Microsoft Excel
2d
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Center Director
Phoenix, Arizona, United States
OnsiteFull Time
1+ MgmtRequires at least one year of leadership experience, customer service and organizational skills, basic computer proficiency, physical ability to lift 40 pounds, and English communication skills.
NAEYC, NAC
2w
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Director, Client Service
Tempe, Arizona, United States
OnsiteFull Time
7+ YOE5+ MgmtBachelor's degree required; 5+ years team leadership in wealth management; 7+ years client service/contact center/financial services experience; FINRA Series 7 and 24 required; strong communication, analytical, and coaching skills.
2w
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Director, Client Service
Tempe, Arizona, United States
OnsiteFull Time
7+ YOE5+ MgmtBachelor's degree, 5+ years leadership in wealth management contact centers, 7+ years client service/contact center/financial services experience, FINRA Series 7 and 24 required, strong communication, analytics, and risk judgment.
2w
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Director of Front Office
Tempe, Arizona, United States
OnsiteFull Time
Previous front office management experience in a large/resort/4-Diamond property, Opera PMS experience preferred, strong organizational, supervisory and customer service skills; ability to work flexible shifts and stand for up to 8 hours.
Opera
3mo
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Account Director
Scottsdale or Chicago or Arizona or Illinois
$93k-$115k/yr HybridFull Time
3+ YOE3+ years in account management/sales/customer success, property management experience preferred; strong communication, negotiation, financial analysis, CRM and analytics familiarity; travel up to 25%.
2w
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Store Director
Chandler, Arizona, United States
$74k-$92k/yr OnsiteFull Time
5+ YOE5+ years full-time retail management experience, ability to hire/train staff, scheduling flexibility including nights/weekends/holidays, ability to lift 40 lbs, strong customer service and merchandising skills.
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