90 customer experience director jobs at 60 companies in Bridgeport, CT
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Sr Director Customer Experience and Digital Strategy
Long Island City or Brooklyn or New York City
$161k-$230k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in telecom, broadband, or related industries across strategy, customer experience, product, or operations. Requires AI expertise, analytics, cross-functional leadership, and team development.
AI, automation, Data/Analytics
3w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
3w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
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Director, Conferences (Customer Excellence & Experience)
Irving or Stamford
$107k-$161k/yr HybridFull Time
10+ YOEBachelor's degree preferred; 10+ years in event, project, or operations management; expertise in project and change management, customer experience, process improvement, and cross-functional leadership; travel up to 20%.
Lean, Agile
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Sr. Director, Digital Experience & AI
Chicago or Boston or Austin or Grand Rapids or Pittsburgh or Valhalla
$214k-$290k/yr OnsiteFull Time
15+ YOERequires 15+ years in digital experience, strategy, customer experience, digital product, or marketing leadership; enterprise program scaling, team building, AI, analytics, SEO, platforms, and executive stakeholder experience.
SEO, AEO, AI, large language models, structured data, Employee Assistance Program (EAP), Calm, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA)
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Sr. Director, Customer Acquisition
Stamford, Connecticut, United States
$190k-$220k/yr RemoteFull Time
8+ YOERequires 8–12+ years in performance marketing or paid acquisition, $35M+ media budget experience, paid search/social expertise, analytics and attribution skills, team leadership, Google Analytics experience, and travel up to 25%.
Performance Max, Google Analytics, Google, Meta, Reddit, Pinterest, YouTube
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Funeral Director Apprentice
Milford, Connecticut, United States
$23/hr OnsiteFull Time
Recent mortuary science graduate and national board pass preferred; valid or obtainable funeral director/embalmer license, valid driver's license, able to lift up to 100 lbs, willing to work on-call and participate in community outreach.
3mo
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Funeral Director
Garnerville, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma; funeral director license; mortuary school completion; 1+ year customer service/ funeral industry experience preferred; license maintenance; on-call ability; MS Office proficiency.
Microsoft Office
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Customer Service Associate - Garden City Branch
Garden City, New York, United States
$22-$29/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year retail banking experience, cash-handling and transaction processing skills, strong customer service, PC/E-mail and transaction research proficiency, and knowledge of compliance and record keeping.
E-Mail, Director, Word Processing, Spreadsheet, Transaction Research, Internet
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Director of Retention & Customer Lifecycle
Yonkers, New York, United States
$180k-$200k/yr RemoteFull Time
8+ YOE8+ years in retention/CRM or growth marketing, DTC scaling experience, strong analytics and experimentation skills, experience leading teams and agencies, proficiency with listed marketing and BI tools.
Shopify, Klaviyo, Recharge, Attentive, Postscript, GA4, Triple Whale, Looker, Tableau
2w
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Director, Customer Partner - Insurance
Norwalk, Connecticut, United States
$162k-$349k/yr OnsiteFull Time
5+ YOE5+ years running account P&L with end-to-end sales experience, deep knowledge of business and technology trends, proven revenue and profitability management, and customer executive relationship skills. Bachelor's or Master’s preferred.
Microsoft, Google, Amazon, Skillsoft
2mo
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Funeral Director - Advance Planning
New City, New York, United States
$78k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1-2 years college or equivalent; 1-2 years customer service or sales experience preferred; valid driver’s license; insurance license if required; state funeral director license; funeral director license.
CRM, Presentation Software, Microsoft Office
1mo
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Director, Voice of Customer Product Management
Hartford, Connecticut, United States
$137k-$205k/yr HybridFull Time
10+ YOE10+ years product management or customer experience experience; experience with VoC platforms, journey analytics, Agile product practices, AI/text analytics, executive influence and team leadership.
Medallia, Qualtrics
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Veterinary Hospital Director
Norwalk, Connecticut, United States
OnsiteFull Time
MedVet: Provides emergency and specialty healthcare services for companion animals.
5+ Mgmt5+ years leadership experience, dyad leadership with Medical Director, hiring/onboarding/staff development, budget management, regulatory compliance, Microsoft Office proficiency, strong communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Director, Voice of Customer Product Management
Hartford, Connecticut, United States
$137k-$205k/yr HybridFull Time
10+ YOERequires 10+ years in product management, customer experience, insights, digital experience, strategy, consulting, or related fields; enterprise platform leadership; executive influence; VoC, Agile, journey analytics, and AI insights experience.
Medallia, Qualtrics, AI, Agile, NPS, CSAT
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FSD Food Service Director
Mount Vernon, New York, United States
$90k/yr OnsiteFull Time
3+ YOE3+ years food service director experience, leadership and management skills, knowledge of dietary restrictions and health codes, strong communication and customer service.
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Fire Safety Director
Manhattan, New York, United States
$28/hr OnsiteFull Time
Requires a Fire Safety Director license, security guard license, high school diploma or GED, transportation, communication and computer skills; prior security, law enforcement, fire, military or customer service experience preferred.
Microsoft Office
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EVS/Housekeeping Director - Bronx, NY
Bronx, New York, United States
$95k-$105k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree and equivalent related experience, five years of healthcare housekeeping management, budgeting and financial analysis, leadership, organization, customer service, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Regional Director
Glendale, New York, United States
$125k-$175k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managerial experience with P&L responsibility, multi-site oversight, strong financial and process-improvement skills, customer relationship management, and use of transportation/driver management tools.
Transportation Management Systems
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