31 customer experience director jobs at 22 companies in Centerville, OH
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Director, Workforce Management, Customer Experience & Quality
Mason, Ohio, United States
$105k-$120k/yr RemoteFull Time
8+ YOE8+ years workforce management experience with leadership across WFM, Quality, and Training; bachelor's degree required; expert in staffing models, forecasting, NICE platforms, and executive reporting.
NICE CXone, NICE WFM, Microsoft Excel, Microsoft Office
1w
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Director, Customer Insights
Raritan or Cincinnati or United States
$150k-$259k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree required; 7+ years of commercial experience and 3–5 years of people leadership required. Requires strategic planning, analytics, financial acumen, matrix leadership, and stakeholder management.
Customer Relationship Management (CRM)
1w
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Director, Customer Insights
Raritan or Cincinnati
$150k-$259k/yr HybridFull Time
7+ YOE3+ MgmtBachelor's degree, 7+ years of commercial healthcare experience, and 3–5 years of people leadership required. Requires strategic planning, analytics, financial acumen, matrix leadership, and stakeholder management.
Customer Relationship Management (CRM)
1mo
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Director- Customer Account Management
Mason, Ohio, United States
OnsiteFull Time
7+ YOE7+ years in inside sales, account management, or customer success; bachelor\u0002s degree; strong communication, coaching, KPI ownership, and experience with Epicor, Salesforce or SAP and MS Office.
Epicor, Salesforce, SAP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
1mo
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Sr. Director of Customer Operations
Cincinnati, Ohio, United States
$150k-$190k/yr OnsiteFull Time
10+ YOEBachelor's degree, 10+ years in customer/commercial operations or contract management, experience negotiating complex agreements, pricing and profitability analysis, leadership experience in manufacturing/aerospace, strong communication and analytical skills.
ISO 9001:2015
1mo
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Apprentice Funeral Director
Middletown, Ohio, United States
$18/hr OnsiteFull Time
Graduated mortuary science program and passed National Board; valid funeral director/embalmer license or ability to obtain; valid driver’s license; community involvement and ability to manage paperwork and client interactions.
1mo
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Sr. Director, Customer Sales, Large Format
North America or United States or Cincinnati or Minneapolis or Atlanta or Bloomington
$164k-$180k/yr RemoteFull Time
8+ YOEBachelor's degree or equivalent experience,8+ years managing national accounts,DSD beverage background preferred,valid driver's license,ability to travel ~26–50%,strong analytical and leadership skills.
Alteryx, Google Analytics, Microsoft Office, Microsoft Power Business Intelligence (BI), Outlook, Power Point, Excel, Word, SQL, Tableau (Software), Nielsen/IRI
1w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
5d
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
2w
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Plant Director
Richmond, Indiana, United States
OnsiteFull Time
Lead plant operations including safety, financial performance, continuous improvement, regulatory compliance, staffing, and customer satisfaction; bachelor’s degree or equivalent experience required.
Microsoft Office
3mo
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Associate Director
Dayton or Wright-Patterson AFB
HybridFull Time
10+ YOEUS citizen with active Secret clearance, Bachelor's degree, 10+ years aviation-related experience, senior program/contract management and staff leadership experience, ability to manage budgets, subcontractors and customer relationships.
1mo
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Operations Director
Florence, Kentucky, United States
OnsiteFull Time
4+ YOEBachelor’s degree required, master’s preferred; 4+ years in high-volume electronics manufacturing services; customer relationship, personnel management, logistics, financial, analytical, and change management experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Store Director
Monroe, Ohio, United States
$67k-$84k/yr OnsiteFull Time
5+ years full-time retail management experience, scheduling flexibility including nights/weekends/holidays, ability to lift 40 pounds, team hiring/training, strong customer service and merchandising skills.
1mo
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Operations Director
Florence, Kentucky, United States
OnsiteFull Time
4+ YOEManage facility operations, reduce costs, increase revenue, lead staff, drive continuous improvement, handle logistics/taxes, and engage customers. Requires bachelor\u0002s degree and minimum 4 years related experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3mo
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Director of Sales
Greenville, Ohio, United States
$78k-$200k/yr OnsiteFull Time
Lead sales team, develop people, implement process, drive performance and customer experience.
3w
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Traffic Director - Covington, KY
Covington, Kentucky, United States
$17-$19/hr OnsitePart Time
High school diploma/GED, strong customer service skills, English proficiency, ability to stand outdoors, lift/push/pull at least 10 lbs, and work independently.
3w
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Traffic Director - Covington, KY
Covington, Kentucky, United States
$17-$19/hr OnsitePart Time
High school diploma/GED, strong customer service and communication skills, ability to stand outdoors for long periods, lift/push/pull 10+ lbs, English proficiency.
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1w
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Embassy Suites Cincinnati Rivercenter Covington - Director Housekeeping
Covington or Cincinnati
$70k/yr OnsiteFull Time
7+ YOERequires 7 years of progressive hospitality experience, or a degree with relevant experience, supervisory experience, driver’s license, software proficiency, communication, financial analysis, and problem-solving skills.
Windows, Microsoft Excel, Microsoft Word
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