77 customer experience director jobs at 58 companies in Davie, FL
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Director of Customer Service Experience & Contractor Tenant Relations
Fort Lauderdale, Florida, United States
OnsiteFull Time
Safe Harbor Marinas: World's largest owner and operator of marinas.
7+ years progressive operations/marina/hospitality experience,3+ years senior leadership,CRM (Salesforce) experience,operations,leasing,contractor registration,strong communication and project management skills.
SubBase: Construction procurement software platform for subcontractors, self-performing general contractors, suppliers, and project teams.
10+ YOE10+ years in customer success or account management at B2B SaaS, enterprise account experience, renewal ownership, travel 25–35%, strong communication and project management, CRM/CS tooling experience.
PwC: Global professional services network providing audit, tax, and consulting services.
9+ YOEBachelor's degree and at least 9 years of experience. Requires customer experience strategy, design thinking, human-centered design, prototyping, data analysis, innovation, and stakeholder relationship skills.
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yrOnsiteFull Time
Sentral: U.S. residential hospitality operator managing luxury furnished and unfurnished apartment communities for residents and owners.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
Assistant Store Director, Customer Experience and Workforce Management
Boca Raton, Florida, United States
$62k-$77k/yrOnsiteFull Time
Saks Off 5th: Luxury off-price retail chain and inventory clearance outlet.
Leadership experience in customer-focused retail, service recovery, KPI and business-data analysis, workforce scheduling, coaching, team development, and independent operational decision-making.
VaronisNASDAQ: VRNS: Public cybersecurity software helping enterprises protect sensitive data across cloud, SaaS, and on-premises environments.
6+ YOE3+ MgmtLead customer marketing, events, advocacy, references, and executive experiences; 6+ years in customer marketing with 3+ years leading teams at B2B SaaS; experience with large customer programs and executive programs.
KnitWell Group: Retail holding for iconic women's fashion brands.
5+ YOE5+ years retail management; store director experience preferred; strong leadership and customer service focus; ability to lift up to 40 pounds; schedule flexibility including nights, weekends, holidays.
Virgin Hotels Collection: Private luxury lifestyle hotel brand serving travelers and locals through design-led hotels across the US and UK.
10+ YOE10-12+ years in CRM/lifecycle marketing with 3-5 years owning a CDP or customer identity build, hospitality/multi-property experience, Salesforce/CDP experience, GDPR/privacy and data governance knowledge, legal right to work in the US.
IReckonU (IRU), CDP, PMS, POS, Salesforce, Meta, Google
Service Corporation InternationalNYSE: SCI: North America's leading provider of funeral and cemetery services.
0.5+ YOEHigh school diploma/GED and mortuary training enrollment or completion, minimum 6 months funeral home experience, state licensing as required, valid driver\u0019s license, MS Office proficiency, strong communication and compassion.
Highgate: Hospitality management and real estate investment firm.
6+ YOE6+ MgmtRequires 6+ years of progressive hotel leadership experience, financial and commercial acumen, communication and problem-solving skills, and the ability to lead senior hotel leaders. Bachelor's degree preferred.
AutoNationNYSE: AN: America's largest automotive retailer offering vehicle sales and service.
10+ YOE10+ years in customer experience, journey, digital or product strategy; enterprise-level journey strategy experience; prior people leadership; strong customer insight, cross-functional influence, business case and financial modeling skills; familiarity with AI-enabled capabilities.
Acqualina Management, LLC: Family-owned luxury resort management operating Acqualina Resort and residences for travelers and residents.
2+ YOE2+ MgmtRequires 2 years of housekeeping management, luxury resort supervisory experience, English fluency, computer literacy, cleaning and chemical-handling knowledge, and the ability to supervise, train, inspect, organize, and resolve problems.
The Ritz-Carlton: Luxury hotel operating high-end hotels and resorts for travelers worldwide.
3+ YOEHigh school diploma or GED plus 3 years of housekeeping experience, or a 2-year degree in hospitality, business, or a related field plus 3 years of experience.
Bulgari: The Magnificent Roman High Jeweler, icon of contemporary Italian Art of Living.
10+ YOERequires 10 years of luxury retail or luxury goods experience, proven team management and development, strategic decision-making, local market awareness, retail-hour flexibility, and Microsoft Office Suite proficiency.
HHM Hotels: Hospitality management, investment, and development firm.
2+ YOERequires two years of housekeeping supervisor experience; high school diploma or equivalent preferred. Must lead staff, manage schedules, oversee inspections, budgets, inventory, safety, and guest service standards.
Crown Residential: South Florida property management firm serving multifamily owners and residents through leasing, marketing, and asset-management services.
2+ YOEHigh school diploma required; 2+ years in multifamily, sales, retail, hospitality, property management, or related work. Requires people management and customer-facing experience; associate or bachelor's degree preferred.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
GlobantNYSE: GLOB: Public Luxembourg-based IT services and digital transformation helping enterprises reinvent through software, AI, design, and engineering.
8+ YOE8+ MgmtRequires 8+ years of progressive marketing experience, team leadership, customer funnel expertise, multi-market experience, and marketing budget and investment management experience.