Pompano Beach • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Pompano Beach • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Pompano Beach • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Pompano Beach • 50 milesRemote · Hybrid · Onsite · Field · All Environments
82 customer experience director jobs at 61 companies in Pompano Beach, FL
1mo
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Director of Customer Service Experience & Contractor Tenant Relations
Fort Lauderdale, Florida, United States
OnsiteFull Time
7+ years progressive operations/marina/hospitality experience,3+ years senior leadership,CRM (Salesforce) experience,operations,leasing,contractor registration,strong communication and project management skills.
Salesforce
1mo
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Customer Success Director
Fort Lauderdale, Florida, United States
FieldFull Time
10+ YOE10+ years in customer success or account management at B2B SaaS, enterprise account experience, renewal ownership, travel 25–35%, strong communication and project management, CRM/CS tooling experience.
Salesforce, HubSpot, Gainsight
1w
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User Experience Strategy Director
Chicago or Miami or New York City
$155k-$410k/yr OnsiteFull Time
9+ YOEBachelor's degree and at least 9 years of experience. Requires customer experience strategy, design thinking, human-centered design, prototyping, data analysis, innovation, and stakeholder relationship skills.
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
4d
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Assistant Store Director, Customer Experience and Workforce Management
Boca Raton, Florida, United States
$62k-$77k/yr OnsiteFull Time
Leadership experience in customer-focused retail, service recovery, KPI and business-data analysis, workforce scheduling, coaching, team development, and independent operational decision-making.
1mo
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Senior Director of Customer Marketing
New York City or Miami
HybridFull Time
6+ YOE3+ MgmtLead customer marketing, events, advocacy, references, and executive experiences; 6+ years in customer marketing with 3+ years leading teams at B2B SaaS; experience with large customer programs and executive programs.
Varonis Atlas, Instagram
1mo
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Funeral Director (Funeral Director License Required)
Miami or Homestead
$27-$30/hr OnsiteFull Time
Licensed Funeral Director in Florida or ability to reciprocate; strong communication, customer service, integrity; bilingual Spanish/English a plus.
3w
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Director of Customer Service - State Farm Agent Team Member
Hialeah or Jupiter
$50k/yr OnsiteFull Time
Leadership or supervisory experience preferred; strong communication and time management skills; ability to motivate teams; must meet applicable state licensing requirements.
3mo
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Store Director
Miami, Florida, United States
$67k-$84k/yr OnsiteFull Time
5+ YOE5+ years retail management; store director experience preferred; strong leadership and customer service focus; ability to lift up to 40 pounds; schedule flexibility including nights, weekends, holidays.
4w
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Senior Director of Customer Lifecycle Marketing
Miami, Florida, United States
OnsiteFull Time
10+ YOE10-12+ years in CRM/lifecycle marketing with 3-5 years owning a CDP or customer identity build, hospitality/multi-property experience, Salesforce/CDP experience, GDPR/privacy and data governance knowledge, legal right to work in the US.
IReckonU (IRU), CDP, PMS, POS, Salesforce, Meta, Google
2w
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Director, CRM, PLCC, & Customer Care
Palm Beach Gardens, Florida, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree in a related field, 10+ years of progressive leadership experience, contact center and PLCC program management, and strong analytical, financial, leadership, and communication skills.
CRM, PLCC, NPS, CES, IT
3mo
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Director
Miami, Florida, United States
$17/hr OnsiteFull Time
Directs operations; leads team; manages classes, parties, camps, events; strong leadership and customer service; 35-40 hours/week; experience with children; clean background; open to learning sales.
2w
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Managing Director
Miami, Florida, United States
OnsiteFull Time
6+ YOE6+ MgmtRequires 6+ years of progressive hotel leadership experience, financial and commercial acumen, communication and problem-solving skills, and the ability to lead senior hotel leaders. Bachelor's degree preferred.
K.I.N.D. Leadership Standards
1mo
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Director, Sales Customer Journey Strategy
Fort Lauderdale, Florida, United States
OnsiteFull Time
10+ YOE10+ years in customer experience, journey, digital or product strategy; enterprise-level journey strategy experience; prior people leadership; strong customer insight, cross-functional influence, business case and financial modeling skills; familiarity with AI-enabled capabilities.
1mo
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Director of Golf
Palm Beach Gardens, Florida, United States
OnsiteFull Time
5+ YOEPGA/LPGA certification required, high school diploma required; 5+ years golf and customer service experience; budget and staff management experience; ability to work indoor/outdoor in varying conditions.
1w
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Director of Housekeeping
Sunny Isles Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of housekeeping management, luxury resort supervisory experience, English fluency, computer literacy, cleaning and chemical-handling knowledge, and the ability to supervise, train, inspect, organize, and resolve problems.
Property management system
1mo
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Assistant Director, Spa
Miami Beach, Florida, United States
OnsiteFull Time
Minimum 2 years spa or hospitality leadership experience; Designated Establishment Manager certification preferred; post-secondary diploma/degree a plus; strong spa operations, leadership, communication skills; flexible for 24-hour operation.
1w
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Director of Housekeeping
Fort Lauderdale, Florida, United States
$82k-$104k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED plus 3 years of housekeeping experience, or a 2-year degree in hospitality, business, or a related field plus 3 years of experience.
3w
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Store Director, Miami - Aventura
Miami, Florida, United States
$150k-$170k/yr OnsiteFull Time
10+ YOERequires 10 years of luxury retail or luxury goods experience, proven team management and development, strategic decision-making, local market awareness, retail-hour flexibility, and Microsoft Office Suite proficiency.
Microsoft Office Suite
2w
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Director of Housekeeping
Fort Lauderdale, Florida, United States
OnsiteFull Time
2+ YOERequires two years of housekeeping supervisor experience; high school diploma or equivalent preferred. Must lead staff, manage schedules, oversee inspections, budgets, inventory, safety, and guest service standards.
MSDS, OSHA
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