68 customer experience director jobs at 51 companies in Fraser, CO
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Director of Customer Success
Denver, Colorado, United States
$160k-$180k/yrHybridFull Time
Auror: New Zealand SaaS provider connecting retailers and law enforcement through a retail-crime intelligence platform.
Director-level SaaS experience leading enterprise Customer Success or Account Management teams, developing leaders, driving retention and expansion, engaging executives, and building commercial operating models.
Four Seasons: Global luxury hospitality management and hotel chain.
5+ YOE5+ MgmtRequires 5+ years of progressive luxury hospitality leadership, guest experience, front office, concierge, or rooms division expertise, plus strong communication, service recovery, analytical, and cross-functional leadership skills.
CloudShare: AI-first SaaS provider of virtual IT labs for enterprise software training, sales demos, proof-of-concepts, and cybersecurity practice.
6+ MgmtRequires 6+ years of Customer Success or related SaaS leadership experience, enterprise customer experience, retention and expansion results, analytical and operational expertise, and strong leadership and communication skills.
Housecall Pro: SaaS platform providing business-management tools for HVAC, plumbing, electrical, cleaning, and other home-service businesses.
10+ YOE5+ MgmtBachelor's degree,10+ years in customer success or related area,5+ years managing large teams (50+),experience integrating AI/emerging tech,proven customer retention results.
Rowan Digital Infrastructure: Sustainable hyperscale data center developer delivering build-to-suit campuses for hyperscale customers across the United States.
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
Swimlane: Cybersecurity software providing agentic AI and low-code automation to enterprises and managed security service providers.
8+ YOE3+ Mgmt8+ years in enterprise B2B SaaS customer success, account management, or professional services; 3+ years managing CS teams; cybersecurity, SecOps, or Enterprise AI experience; CRM and customer success platform proficiency.
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yrOnsiteFull Time
Sentral: U.S. residential hospitality operator managing luxury furnished and unfurnished apartment communities for residents and owners.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
Park Lawn Corporation: Canadian-owned funeral, cremation, and cemetery provider serving families across Canada and the United States.
2+ YOELicensed funeral director with 2+ years of experience, applicable state license, driver's license and acceptable record, English fluency, Microsoft Office proficiency, and ability to lift up to 100 pounds.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yrHybridFull Time
AstraZenecaLondon Stock Exchange: AZN: Global science-led biopharmaceutical.
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
Foundation Partners Group: Privately held U.S. operator of funeral homes, cremation centers, and cemeteries serving families through end-of-life care.
1+ YOEHigh school diploma, completed mortuary school, valid state funeral director and driver's licenses, one year of preferred funeral/customer service experience, and ability to work on-call and handle items up to 150 pounds.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Matthews/Aurora advisor, Point of Sale (POS)
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
Breakthru Beverage Group: North American beverage wholesale and distribution.
7+ YOE7+ MgmtBachelor's degree or equivalent experience, 7+ years managing sales and sales management, National Chain Accounts experience, MS Office proficiency, analytical, communication, leadership, and problem-solving skills.
Breakthru Beverage Group: North American beverage wholesale and distribution.
7+ YOE7+ MgmtBachelor's degree or equivalent experience, 7+ years managing sales and sales management, advanced MS Office skills, communication, analytical, reporting, judgment, and problem-solving abilities.
Toll BrothersNYSE: TOL: America's leading builder of luxury homes.
3+ YOEBachelor's in recreation/hospitality/communication or equivalent experience, minimum 3 years coordinating lifestyle/recreation programs, strong communication and event planning skills.
Executive Director ~ Senior Living Community ~ Arvada
Arvada, Colorado, United States
$150k-$160k/yrOnsiteFull Time
MorningStar of Arvada: Private senior living community providing independent living, assisted living, and memory care for older adults in Arvada, Colorado.
3+ YOE3+ years executive director or related senior living experience; strong financial, HR, regulatory, and customer-relations skills; college degree preferred; able to work flexible hours and be on call.
SugarCRM: Private B2B sales CRM software helping revenue teams manage customer accounts with AI-driven insights and actions.
8+ YOE3+ MgmtRequires 8+ years in customer success or account management, 3+ years managing people, CRM and B2B SaaS expertise, and experience with renewal and growth forecasts. Bachelor's degree preferred.
CRM, CRM/ERP/Marketing Automation, Rocket Lawyer, Origin, Embrace Pet Insurance, Working Advantage, E-Verify
Kratos Industries: U.S. manufacturer of custom low- and medium-voltage power equipment for data centers, utilities, healthcare, and industrial facilities.
8+ YOE5+ Mgmt8+ years field service experience with switchgear/power distribution,5+ years people leadership,knowledge of electrical safety,experience with ERP/CRM and contractor networks.
Sage Hospitality Group: Hospitality management, investment, and development firm.
4+ YOE4+ MgmtProvide strategic leadership for rooms division, oversee front office, housekeeping and AdventureRock; hire/train staff; 4+ years related experience; four-year degree or equivalent; strong supervisory, communication, and analytical skills.
Stored Energy Systems: Colorado-based industrial power manufacturer making battery chargers, DC power systems, and engine-starting equipment for critical infrastructure.
8+ YOEBachelor's degree in engineering, business, or related field; 8+ years in product management, strategy, development, or commercial leadership; experience with complex products, customer discovery, product economics, and executive influence.
Slate: Woman-owned commercial interiors dealer providing workplace furniture, flooring, construction, experiential design, and consulting to organizations.
5+ YOE5+ Mgmt5+ years progressive sales experience and 5+ years leading sales/account teams; track record driving revenue, profitability, and customer retention; consultative B2B sales experience; CRM and Microsoft Excel proficiency; BA preferred.