HiringCafe
Join our community

69 customer experience director jobs at 53 companies in Goodyear, AZ

6d
Save
Mark Applied
Hide
Director of Customer Experience
Chandler or Gilbert
OnsiteFull Time
EcoShield Pest Solutions
EcoShield Pest Solutions: EcoShield Pest Solutions is a privately held residential and commercial pest-control provider serving customers across the United States.
7+ YOE7+ MgmtRequires 7+ years of progressive leadership experience in customer service, contact center, or customer experience operations, including high-volume, multi-level team leadership. High school diploma or equivalent required.
Job PostingView all
4w
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
Job PostingView all
2mo
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Job PostingView all
6d
Save
Mark Applied
Hide
Director Marketing-Experience Strategy
Tempe or St. Louis
HybridFull Time
Edward Jones
Edward Jones: Financial services firm providing wealth management and investment advice.
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive experience in customer experience, strategy, service design, product development, or transformation; 5+ years leading leaders and high-performing teams.
Job PostingView all
6d
Save
Mark Applied
Hide
Director Marketing-Experience Strategy
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
Edward Jones
Edward Jones: Financial services firm providing wealth management and investment advice.
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive leadership in customer experience, experience strategy, service design, product development, or business transformation; 5+ years leading leaders required.
Job PostingView all
1w
Save
Mark Applied
Hide
Membership Experience Director - Northwest Valley Family YMCA
El Mirage, Arizona, United States
$19-$21/yr OnsiteFull Time
Valley of the Sun YMCA
Valley of the Sun YMCA: Christian nonprofit YMCA serving Arizona families through youth development, healthy living, and social responsibility programs.
2+ YOEAt least age 21 with 2+ years in membership services, marketing, sales, or customer service; computer proficiency, communication, conflict management, event coordination, and staff leadership skills required.
Job PostingView all
3mo
Save
Mark Applied
Hide
Director, Customer Success
Ottawa or Mesa
RemoteFull Time
Versaterm
Versaterm: Private Canadian SaaS providing public-safety software to police, fire, EMS, forensic, court, and school agencies.
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
Job PostingView all
2w
Save
Mark Applied
Hide
Director - Customer Service
Phoenix, Arizona, United States
OnsiteFull Time
Arizona Water Company
Arizona Water Company: Private Arizona water utility providing drinking water to residents and businesses across the state.
10+ YOE5+ MgmtBachelor's degree and 10 years leading customer service or contact center operations, including 5 years managing supervisors or departmental leaders. Requires Arizona driver's license and leadership experience.
Workforce Management, Quality Assurance, IVR, telephony, Customer Information System
Job PostingView all
1mo
Save
Mark Applied
Hide
Director, Customer Service
Phoenix or Scottsdale
HybridFull Time
SmartRent
SmartRentNYSE: SMRT: Public U.S. smart-home and property-operations technology serving rental-housing owners, operators, and residents.
6+ YOEBachelor's (6 years) or Associate (8 years) plus proven experience managing large call-center teams, vendor/offshore relationships, SLA/QA oversight, strategic planning, and strong communication skills.
Intercom
Job PostingView all
3w
Save
Mark Applied
Hide
Director of Customer Support
Tempe or United States
HybridFull Time
Crexendo
CrexendoNASDAQ: CXDO: Public cloud communications provider serving businesses with UCaaS, contact-center, collaboration, and managed IT services.
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
Job PostingView all
3w
Save
Mark Applied
Hide
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
Sentral
Sentral: U.S. residential hospitality operator managing luxury furnished and unfurnished apartment communities for residents and owners.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
Job PostingView all
1mo
Save
Mark Applied
Hide
Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global science-led biopharmaceutical.
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
Job PostingView all
1mo
Save
Mark Applied
Hide
Director of Customer Service and Innovation
Goodyear, Arizona, United States
$150k-$222k/yr OnsiteFull Time
City of Goodyear
City of Goodyear: A council-manager municipal government serving Goodyear, Arizona residents and businesses with public services, utilities, public safety, infrastructure.
7+ YOE7+ MgmtBachelor's degree or equivalent,7+ years progressive customer service/operations/innovation experience,strong leadership,performance management,KPI and continuous improvement expertise,valid driver’s license.
Job PostingView all
5d
Save
Mark Applied
Hide
Director of Support
Phoenix or United States
OnsiteFull Time
Virtuous
Virtuous: Private nonprofit CRM and fundraising software helping charities build donor relationships and increase giving.
7+ YOE7+ Mgmt7+ years leading technical or customer support in B2B SaaS, including managers and teams of 20+; hands-on Zendesk administration and Explore reporting; support metrics, AI workflow, escalation, and customer communication experience.
Zendesk, Zendesk Explore, Swift CX, Jira, Linear, Lattice, Sigma
Job PostingView all
6d
Save
Mark Applied
Hide
Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
Johnson & Johnson Innovative Medicine
Johnson & Johnson Innovative MedicineNYSE: JNJ: Pharmaceutical organization creating medicines for patients in oncology, immunology, neuroscience and cardiopulmonary care.
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
Job PostingView all
6d
Save
Mark Applied
Hide
Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
Johnson & Johnson Innovative Medicine
Johnson & Johnson Innovative MedicineNYSE: JNJ: Pharmaceutical organization creating medicines for patients in oncology, immunology, neuroscience and cardiopulmonary care.
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
Job PostingView all
2w
Save
Mark Applied
Hide
Center Director
Phoenix, Arizona, United States
OnsiteFull Time
KinderCare Learning Companies
KinderCare Learning CompaniesNYSE: KLC: Provider of early childhood education and care services.
1+ MgmtRequires at least one year of leadership experience, customer service and organizational skills, basic computer proficiency, physical ability to lift 40 pounds, and English communication skills.
NAEYC, NAC
Job PostingView all
2w
Save
Mark Applied
Hide
Director of Front Office
Phoenix, Arizona, United States
OnsiteFull Time
TCC Hotel 1, LLC
TCC Hotel 1, LLC: Private Arizona hotel operator running DoubleTree by Hilton Tucson Downtown, serving lodging guests and convention visitors.
Bachelor's degree in hospitality or related field, front office management experience, leadership and communication skills, customer orientation, and property management software proficiency.
Job PostingView all
1mo
Save
Mark Applied
Hide
Director, Client Service
Tempe, Arizona, United States
OnsiteFull Time
Kestra Financial
Kestra Financial: Private U.S. wealth-management platform and independent broker-dealer/RIA supporting financial advisors with investment, insurance, technology, and practice services.
7+ YOE5+ MgmtBachelor's degree, 5+ years leadership in wealth management contact centers, 7+ years client service/contact center/financial services experience, FINRA Series 7 and 24 required, strong communication, analytics, and risk judgment.
Job PostingView all
1mo
Save
Mark Applied
Hide
Director, Client Service
Tempe, Arizona, United States
OnsiteFull Time
Kestra Financial
Kestra Financial: Private U.S. wealth-management platform and independent broker-dealer/RIA supporting financial advisors with investment, insurance, technology, and practice services.
7+ YOE5+ MgmtBachelor's degree required; 5+ years team leadership in wealth management; 7+ years client service/contact center/financial services experience; FINRA Series 7 and 24 required; strong communication, analytical, and coaching skills.
Job PostingView all

Explore Jobs

Expand Your Job Search