2,444 customer experience manager jobs at 943 companies in Goodyear, AZ
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Manager, Customer Experience
Chandler, Arizona, United States
$100k-$125k/yrHybridFull Time
Benepass: Platform for distributing and managing flexible employee benefits.
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible availability.
10X Health System: Providing personalized wellness protocols through genetic and blood analysis.
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer-facing experience, strong written/verbal communication, analytical problem-solving, CRM proficiency, ability to work independently in a remote environment.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Honeywell InternationalNASDAQ: HON: Designs and manufactures technologies for aerospace, buildings, and industry.
4+ YOEMinimum 4 years in high-volume customer support/call center; proficiency with CRM, case management, data analysis; Salesforce, SAP, ERP experience; de-escalation, leadership, and analytical skills.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible nights and weekend availability, merchandising knowledge, communication, organization, multitasking, and training ability.
São Paulo or Phoenix or United Kingdom or Joinville
HybridFull Time, Contract
JEM Systems: N/A
Advanced or fluent English, excellent written and verbal communication, analytical and organizational skills, attention to detail, proactive follow-up, and ability to manage multiple customer requests.
SelectBlinds: Direct-to-consumer retailer of custom handcrafted window coverings and blinds.
Entry-level customer service role; typing 40 WPM, basic Microsoft applications, ability with fractions/measurements, strong verbal/written communication; previous customer service or sales preferred; project management and customer-focused mindset.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word
MaerskNasdaq Copenhagen: MAERSK B: Provides global integrated container logistics and supply chain services.
Job-related training and on-the-job experience supporting customer services, administrative tasks, customer channels, case management, onboarding, relationships, contracts, or disputes.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
3+ YOEPreferred bachelor's degree and 3–5 years in customer experience, support operations, knowledge management, business analysis, customer success, or continuous improvement. Requires data analysis, reporting, dashboards, collaboration, and stakeholder management.
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Customer Experience Management Trainee (New Grads)
Chandler, Arizona, United States
OnsiteFull Time
CarvanaNew York Stock Exchange: CVNA: Online platform to buy, sell, and trade used cars.
Bachelor's degree earned within the last three years, valid driver's license, age 21+, English proficiency, ability to perform strenuous vehicle handling and frequent driving, drug test, and DOT Medical Card.
Industrious: Provides premium flexible office space and coworking solutions.
In-person location manager handling member relations, consultative sales, events, food prep and light physical tasks; ability to lift 25 lbs, stand for long periods, and follow safety protocols.
Abacus: Global provider of managed IT and cybersecurity services.
3+ YOE3+ years in customer success/IT/technical account management; Associate degree preferred; MSP/IT and backup/disaster recovery knowledge; familiarity with Azure/AWS, networking, ITSM and ticketing systems; strong communication and problem-solving.
Army & Air Force Exchange Service: Provides retail and support services for military personnel and families.
High school completion or equivalent, retail experience, cash handling or accounting experience, basic computer skills, strong communication, customer service, leadership, and willingness to cross-train.