35 customer experience director jobs at 26 companies in Lancaster, OH
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Director, Guest Experience
Columbus, Ohio, United States
OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years leading part-time frontline event teams, a four-year degree or equivalent, customer service and leadership skills, and availability for nights, weekends, holidays, and irregular event hours.
social media
1mo
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Funeral Director
Zanesville, Ohio, United States
OnsiteFull Time
2+ YOE2+ years funeral director/embalmer experience; valid state funeral director/embalmer license or ability to obtain; valid driver's license and good driving record; ability to lift up to 100 pounds; willingness to be on-call and engage in community outreach.
3w
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Director Business Customer Development
Westerville, Ohio, United States
$104k-$198k/yr OnsiteFull Time
10+ YOEBachelor's degree required; MBA preferred. Preferred experience includes 10+ years in supply chain and 5+ years in sales or consulting, with executive relationship and business development expertise.
4d
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DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
Hilliard, Ohio, United States
OnsiteFull Time
8+ YOE3+ MgmtBachelor’s degree preferred in marketing, business, information systems, or related field; 8–12+ years CRM, lifecycle marketing, or customer experience experience; 3–5+ years people management; retail and customer data expertise.
Bloomreach, POS, Customer Data Platforms (CDPs), GDPR, CCPA, SMS
1d
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Director of Customer Service & Administrative Services
Lewis Center or Columbus
OnsiteFull Time
5+ MgmtRequires 5+ years of managerial experience, a college degree, Microsoft Office and SharePoint proficiency, billing and payment systems experience, and strong analytical and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, ITRON
3d
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Director, Customer Partner, Financial Services - Incentive
New York City or Columbus or Pennsylvania or Dallas or Massachusetts or Somerset or California or Colorado or Connecticut or New Jersey or Washington or Washington
$159k-$287k/yr HybridFull Time
5+ YOERequires 5+ years running account P&L, 7+ years managing end-to-end sales processes, business and technology expertise, revenue and profitability experience; bachelor's or master's degree preferred.
Microsoft, Google, Amazon, Skillsoft
5d
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Director, Engagement Center Operations
Charleston or Columbus or United States
$109k-$174k/yr HybridFull Time
7+ YOEBachelor’s degree preferred and 7+ years of progressive customer service, contact center, or customer experience leadership experience required; insurance, transformation, AI, automation, and process improvement experience preferred.
AI, automation technologies, self-service tools, workflow automation, digital engagement capabilities, data analytics, predictive insights, First Call Resolution (FCR), service-level agreements (SLAs)
4d
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Program Director
Grove City, Ohio, United States
OnsiteFull Time
3+ YOE3+ MgmtValid Ohio nursing license, 3+ years of assisted living memory care experience, 3+ years of proven operations success, and excellent customer service and communication skills.
2mo
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Director of Sales
New Albany, Ohio, United States
$114k-$178k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree or equivalent; minimum 8 years sales/sales-management experience; 5+ years leadership; CPG experience calling on major customers; strong analytical, strategic, and team leadership skills.
IRI (Information Resources Inc.)
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2w
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Director of Security
Columbus, Ohio, United States
OnsiteFull Time
4+ YOEFour or more years of security management experience preferred; requires organization, problem solving, communication, customer service, basic computer skills, and flexible overnight, weekend, and holiday availability.
CCTV, Headspace App
2w
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Director of Security
Columbus, Ohio, United States
OnsiteFull Time
4+ YOEPreferred: 4+ years of security management experience, strong organization and problem solving, communication skills, basic computer proficiency, customer service orientation, and flexible availability for overnight, weekend, and holiday shifts.
CCTV, Headspace App
2w
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Food Service Director
Columbus, Ohio, United States
OnsiteFull Time
4+ YOE1+ MgmtRequires 4+ years of food service experience, 1–3 years in management, a bachelor's degree or equivalent experience, strong communication and customer relationship skills, and ability to lift 50 pounds and stand for extended periods.
Profit and Loss (P&L)
3w
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Affordable Assistant Community Director
Columbus, Ohio, United States
OnsiteFull Time
2+ YOERequires 2+ years of multifamily property management and affordable or tax credit experience. Strong communication, organization, customer service, bookkeeping, leasing, and computer skills required; bachelor's degree preferred.
email, internet, company-utilized software
1mo
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Assistant Community Director - Poindexter
Columbus, Ohio, United States
OnsiteFull Time
1+ YOE1+ year multifamily property management experience; strong communication and organizational skills; fair housing compliance; ability to lift up to 25 lbs; travel up to 10%; customer-service orientation.
security systems, cameras, copiers, scanners, printers
1mo
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Director Vertical - Industrial and Technology
Eden Prairie or Atlanta or Plano or Conshohocken or Phoenix or Grandview Heights or Chicago
$128k-$296k/yr OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree, 8+ years leadership in customer engagement/ commercial strategy, 5+ years in logistics/transportation/supply chain, 4+ years direct people leadership, experience driving strategy and measurable commercial outcomes.
1mo
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Senior Director, Quality Assurance
Groveport, Ohio, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years quality experience in regulated industries, Bachelor's in Life Sciences, 5+ years leadership, strong knowledge of FDA, GMP, QMS and CAPA, customer-facing quality experience preferred.
1mo
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Admissions and Marketing Director
Columbus, Ohio, United States
OnsiteFull Time
3+ YOE3+ years healthcare experience, high school diploma or equivalent; nursing license preferred; strong relationship-building and customer service skills for referrals, admissions, and outreach.
1w
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Associate Director, Strategic Engagements
Parsippany or Las Vegas or Albany or Buffalo or Denver or New York City or Rochester or Tucson or Miami or Orlando or Atlanta or Chicago or Philadelphia or Minneapolis or Charleston or Nashville or Boston or Dallas or Detroit or Salt Lake City or Raleigh or Los Angeles or Columbus or Seattle
$178k-$218k/yr FieldFull Time
5+ YOEBachelor's degree and 5–8 years of pharmaceutical experience required. Requires oncology or urology experience, strategic relationship development, commercial strategy, customer insights, compliant engagement, and frequent travel.
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