84 customer experience director jobs at 64 companies in Lighthouse Point, FL
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Director Customer Experience
Pompano Beach, Florida, United States
OnsiteFull Time
Sun City Produce: Wholesale distributor of fresh fruits and vegetables.
Bachelor's degree preferred in business, supply chain, logistics, or international trade; customer service, logistics, export, or order management experience; leadership experience; export and freight knowledge.
Director of Customer Service Experience & Contractor Tenant Relations
Fort Lauderdale, Florida, United States
OnsiteFull Time
Safe Harbor Marinas: Largest owner and operator of marinas in the United States.
7+ years progressive operations/marina/hospitality experience,3+ years senior leadership,CRM (Salesforce) experience,operations,leasing,contractor registration,strong communication and project management skills.
SubBase: SaaS platform for managing construction material procurement and workflows.
10+ YOE10+ years in customer success or account management at B2B SaaS, enterprise account experience, renewal ownership, travel 25–35%, strong communication and project management, CRM/CS tooling experience.
PwC: Providing audit, tax, and management consulting services to businesses.
9+ YOEBachelor's degree and at least 9 years of experience. Requires customer experience strategy, design thinking, human-centered design, prototyping, data analysis, innovation, and stakeholder relationship skills.
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yrOnsiteFull Time
Sentral: Manages flexible urban apartments with integrated hospitality services.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
VaronisNASDAQ: VRNS: Automates data security and protection across cloud environments.
6+ YOE3+ MgmtLead customer marketing, events, advocacy, references, and executive experiences; 6+ years in customer marketing with 3+ years leading teams at B2B SaaS; experience with large customer programs and executive programs.
Director of Customer Service - State Farm Agent Team Member
Hialeah or Jupiter
$50k/yrOnsiteFull Time
James Boruff Insurance and Financial Services: Local insurance agency providing auto, home, and life insurance.
Leadership or supervisory experience preferred; strong communication and time management skills; ability to motivate teams; must meet applicable state licensing requirements.
J.Crew Group: Retailer of classic American clothing and fashion accessories.
5+ YOE5+ years retail management; store director experience preferred; strong leadership and customer service focus; ability to lift up to 40 pounds; schedule flexibility including nights, weekends, holidays.
Virgin Hotels: Lifestyle hotel brand offering boutique accommodation and social spaces.
10+ YOE10-12+ years in CRM/lifecycle marketing with 3-5 years owning a CDP or customer identity build, hospitality/multi-property experience, Salesforce/CDP experience, GDPR/privacy and data governance knowledge, legal right to work in the US.
IReckonU (IRU), CDP, PMS, POS, Salesforce, Meta, Google
TBC Corporation: Distributes replacement tires and franchises automotive service centers.
10+ YOE10+ MgmtBachelor's degree in a related field, 10+ years of progressive leadership experience, contact center and PLCC program management, and strong analytical, financial, leadership, and communication skills.
AutoNationNYSE: AN: Sells new and used vehicles and provides automotive services.
10+ YOE10+ years in customer experience or related strategy roles, proven enterprise-level journey strategy experience, prior people leadership, strong customer insight and business-case development skills, familiarity with AI-enabled capabilities.
Customer Contact Center Director - 60046097 - ESS Program
Tampa or Jacksonville or Miami or Florida
OnsiteFull Time
State of Florida: Providing state government services and administrative public programs.
5+ MgmtRequires 5 years of executive-level large-team management experience, overnight travel, strong communication and leadership skills, critical thinking, and computer application proficiency. Bachelor's degree preferred.
State of Florida Direct Deposit Program, Microsoft?
Highgate: Manages and invests in hospitality real estate assets.
6+ YOE6+ MgmtRequires 6+ years of progressive hotel leadership experience, financial and commercial acumen, communication and problem-solving skills, and the ability to lead senior hotel leaders. Bachelor's degree preferred.
PGA National Resort: A luxury golf resort providing world-class championship courses and hospitality.
5+ YOEPGA/LPGA certification required, high school diploma required; 5+ years golf and customer service experience; budget and staff management experience; ability to work indoor/outdoor in varying conditions.
Acqualina Resort & Residences: Luxury beachfront hotel and residential property management.
2+ YOE2+ MgmtRequires 2 years of housekeeping management, luxury resort supervisory experience, English fluency, computer literacy, cleaning and chemical-handling knowledge, and the ability to supervise, train, inspect, organize, and resolve problems.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
3+ YOEHigh school diploma or GED plus 3 years of housekeeping experience, or a 2-year degree in hospitality, business, or a related field plus 3 years of experience.
Bulgari: Manufacturer and retailer of luxury jewelry, watches, and accessories.
10+ YOERequires 10 years of luxury retail or luxury goods experience, proven team management and development, strategic decision-making, local market awareness, retail-hour flexibility, and Microsoft Office Suite proficiency.