Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Lighthouse Point • 50 milesRemote · Hybrid · Onsite · Field · All Environments
2,632 customer experience manager jobs at 972 companies in Lighthouse Point, FL
2mo
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Customer Experience Manager
Kendall, Florida, United States
OnsiteFull Time
2+ YOE2+ years cash-handling experience in retail, high school diploma required (college preferred), ability to control cash operations, handle returns, resolve customer inquiries, lift up to 50 lbs, basic math and English proficiency.
2mo
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Customer Experience Manager
Kendall, Florida, United States
OnsiteFull Time
2+ YOE2+ years cash-handling experience in retail, high school diploma required (college preferred), ability to lift up to 50 lbs and stand long selling shifts, basic math and English reading/writing/speaking skills.
3w
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Assistant Manager Customer Experience
Pembroke Pines, Florida, United States
$43k-$62k/yr OnsiteFull Time
Leads and develops store associates, drives sales and customer service, manages hiring/onboarding, scheduling and payroll, and oversees store operations and merchandising.
3w
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Customer Experience Specialist
Fort Lauderdale, Florida, United States
OnsiteFull Time
Provide customer support for bookings, cancellations, reservations and charter coordination; strong communication, multitasking, time management, and customer service skills required.
2mo
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Customer Experience Specialist
Fort Lauderdale, Florida, United States
$65k-$75k/yr OnsiteFull Time
2+ YOEAssociates degree (or equivalent) and 2+ years related experience; excellent written/verbal communication; Microsoft Excel/Word proficiency; CRM and computerized data-entry experience; ability to manage quotes, orders, and customer relationships.
Microsoft Excel, Microsoft Word, CRM
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Coordinator
Deerfield Beach, Florida, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; strong merchandising, communication, organizational, multitasking, and training skills; POS/register experience.
POS
2mo
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Customer Experience Specialist
Fort Lauderdale, Florida, United States
$65k-$75k/yr OnsiteFull Time
2+ YOEAssociate degree and 2+ years related experience required; strong written/verbal communication, Microsoft Office (Excel, Word), CRM and data entry skills; ability to manage quotes, orders, and customer relationships.
Microsoft Excel, Microsoft Word, CRM
3w
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Director of Customer Experience
Miami, Florida, United States
$125k-$135k/yr RemoteFull Time
6+ YOE2+ Mgmt6+ years CX leadership with experience managing managers, building CX orgs, CX tooling (Zendesk/Gorgias), AI/automation, VoC, QA, and BPO relationships; strong data and cross-functional communication skills.
Zendesk, Gorgias, Trustpilot, Google, Shopify, Amazon
2w
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Agent Experience Manager
Jupiter, Florida, United States
OnsiteFull Time
2+ YOE2+ years customer service/operations experience, strong communication, training and account management skills, ability to lift 25 lbs, experience with Zendesk/Salesforce/Confluence a plus.
Zendesk, Salesforce, Confluence
3w
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Customer Experience Coordinator (Relief) - Boynton Beach, FL
Boynton Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software proficiency, strong communication, multitasking, emotional intelligence, and ability to work nights/weekends/holidays in a noisy environment.
1w
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Client Experience Manager
Fort Lauderdale, Florida, United States
$39/hr OnsiteFull Time
3+ YOEBachelor's or equivalent, 3+ years contact center/customer experience leadership, knowledge of tax collection functions preferred, strong communication, coaching, and regulatory interpretation skills.
2w
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Manager, Guest Experience
Fort Lauderdale, Florida, United States
OnsiteFull Time
2+ YOE2+ years guest services experience required; managerial experience preferred. Bachelor's degree preferred. Strong leadership, customer service, de-escalation, training, organizational skills, Microsoft Office and scheduling/payroll software experience, availability nights/weekends/holidays.
Microsoft Office, scheduling and payroll software
3w
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Assistant Guest Experience Manager
Miami, Florida, United States
OnsiteFull Time
2+ YOE2+ years hospitality experience, leadership skills, knowledge of property management systems, computer proficiency, excellent communication, and current U.S. work authorization required.
4w
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Manager, Client Experience, South
Miami, Florida, United States
HybridFull Time
4+ YOEBachelor's degree preferred; 4–5 years management experience in luxury, hospitality or events; CRM experience; strong organizational and computer skills; ability to travel; valid US work authorization required.
CRM
4w
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Manager, Client Experience, South
Miami, Florida, United States
HybridFull Time
4+ YOE4+ MgmtBachelor's degree preferred; 4–5 years of management experience in luxury, hospitality, or events preferred. Requires CRM knowledge, strong organization, computer skills, client service expertise, and travel ability.
CRM
1w
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Team Leader, Customer Experience & Outreach
Coral Gables, Florida, United States
OnsiteFull Time
1+ YOERequires 1+ year of customer service or retail leadership experience, strong communication, organization, problem solving, and familiarity with Microsoft Office, Google applications, computer systems, and tablets.
Microsoft Office, Google applications
3mo
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Customer Experience Supervisor I - Miami Intl Mall
Miami, Florida, United States
$21-$26/hr OnsiteFull Time
Experience leading store teams, customer service focus, training and coaching, cash handling, and supervising checkout operations.
Point of Sale, POS, Cash Register, Checkout Systems
2w
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Customer Experience Lead - Full Time
Coconut Creek, Florida, United States
$15/hr OnsitePart Time
1+ YOELead front-end operations, provide excellent customer service, direct associates, perform opening/closing duties, troubleshoot transactions, and maintain merchandising and recovery standards.
3d
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Customer Experience Lead (Keyholder) - West Palm Beach
West Palm Beach or Palm Beach
$26-$30/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience, flexible holiday/evening/weekend availability, customer problem-solving, organization, time management, professionalism, and ability to coach and motivate team members.
Google Suite, Salesforce, Mac iOS
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