65 customer experience director jobs at 56 companies in Luling, TX
2d
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Sr. Director, Digital Experience & AI
Chicago or Boston or Austin or Grand Rapids or Pittsburgh or Valhalla
$214k-$290k/yr OnsiteFull Time
15+ YOERequires 15+ years in digital experience, strategy, customer experience, digital product, or marketing leadership; enterprise program scaling, team building, AI, analytics, SEO, platforms, and executive stakeholder experience.
SEO, AEO, AI, large language models, structured data, Employee Assistance Program (EAP), Calm, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA)
1mo
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Director of Customer Success
Austin, Texas, United States
OnsiteFull Time
8+ YOE4+ Mgmt8+ years in customer success/account management with 4+ years leading CS teams; experience owning retention and expansion metrics; data-driven, able to build scalable CS processes and present to executives.
6d
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Director of Customer Enablement
Austin, Texas, United States
RemoteFull Time
8+ YOERequires 8+ years in customer or product enablement, success, services, product management, marketing, or related fields; experience scaling B2B SaaS or ERP programs, learning content, analytics, and cross-functional leadership.
ERP, B2B SaaS, Learning Management Systems (LMS), AI
2w
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Customer Success Director
Austin or United States
$102k-$133k/yr HybridFull Time
10+ YOE10+ years customer success experience in enterprise SaaS, BA/BS required, strong executive relationship skills, proven revenue growth and account expansion, analytical and communication proficiency, familiarity with AI tools.
Claude, ChatGPT, Google Workspace, Microsoft Office, Salesforce, Outreach, Zendesk
3w
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Customer Sales Director
Austin, Texas, United States
$95k-$112k/yr HybridFull Time
4+ YOE4+ years SaaS sales or account management experience, consultative selling, proven quota attainment, ability to manage multiple sales cycles and books of business, familiarity with analytics/data platforms preferred.
dbt, Snowflake, BigQuery, Redshift, Databricks
5d
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
2w
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Senior Director, Customer Operations
Austin or Lexington
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree, 5+ years leadership experience with regulatory and customer service responsibilities, gaming industry knowledge, ability to obtain gaming licenses, strong communication and presentation skills, monthly travel required.
1mo
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Director, Customer Marketing
Austin or Charlotte or Reston or United States
OnsiteFull Time
10+ YOE10+ years B2B enterprise customer/lifecycle marketing experience, proven expansion revenue results, executive engagement program experience, team leadership, CRM/marketing automation proficiency (Salesforce, Marketo).
Salesforce, Marketo, Gainsight, 6sense, Goldcast, Qualified, Outreach, Zapier, Clay, Claude
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
2w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
2mo
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Assistant Center Director
Schertz, Texas, United States
$38k-$42k/yr OnsiteFull Time
1+ Mgmt1+ year childcare center leadership required (2+ preferred); Texas Child Care Director credential required or in progress; daycare/preschool experience; enrollment, tours, marketing and customer service skills; bachelor’s in Early Childhood Education preferred.
2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
2mo
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Director of Product, SeekrGuard
Austin or Reston
HybridFull Time
8+ YOE8+ years product management with director or senior PM experience; proven ownership of AI/ML platform product strategy and roadmap; experience with regulated enterprise/government customers; strong cross-functional influence and communication; willing to reside in or relocate to Austin, TX for hybrid work.
SeekrFlow, LLMs, RAG, MLOps
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
3w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
1mo
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Director of Welcome
Austin, Texas, United States
$80k-$101k/yr OnsiteFull Time
6+ YOEHigh school diploma/GED + 6 years guest services experience OR 2-year degree + 4 years experience; proven leadership, staff supervision, guest service, security oversight, HR and budget management skills.
4w
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Director, Enterprise CSM
Austin, Texas, United States
HybridFull Time
8+ YOE3+ Mgmt8+ years enterprise account management/customer success experience with 3+ years managing teams; executive engagement, account strategy, forecasting, and cross-functional influence.
RMM, NinjaOne
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