163 customer support manager jobs at 112 companies in Luling, TX
4w
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
0+ YOEExperience in customer support, strong communication and problem-solving, CRM proficiency, ability to manage priorities under pressure, high school diploma or equivalent.
CRM
3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin, Texas, United States
$77k-$128k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years SaaS support with 2+ years leadership; strong troubleshooting across databases and cloud apps; Jira, Salesforce, Zendesk; excellent communication and collaboration; Agile a plus.
Jira, Salesforce, Zendesk, Databases, Application Servers, Cloud Technologies
2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
1mo
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Head of Customer Support Operations
Austin or Israel
HybridFull Time
Experience scaling B2B customer support operations, building reporting and Voice of Customer programs, driving cross-functional projects, strong analytical and executive communication skills, AI/tools adoption mindset; Austin-based, hybrid.
1mo
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Manager- Americas Reseller Operations, Customer Support Account Manager
Austin, Texas, United States
OnsiteFull Time
Lead operations strategy, analytics, and execution for channel partners; manage and mentor account managers and analysts; drive sales growth, cost reduction, collaboration, and operational excellence.
1w
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
Customer-service experience, strong organization and communication, ability to manage multiple projects, Microsoft Office and HubSpot experience, comfortable learning technical products.
Microsoft Office, HubSpot
1w
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Project Coordinator & Customer Support Specialist
San Marcos, Texas, United States
OnsiteFull Time
Coordinate project handoffs, manage submittals and records in HubSpot, provide customer service and basic technical/parts support, proficiency with Microsoft Office and CRM.
Microsoft Office, HubSpot
2mo
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Manager, Customer Operations and Support
Austin, Texas, United States
OnsiteFull Time
Experience in customer operations and support, leadership, AI tooling, and cross-functional collaboration.
6d
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Senior Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
8+ YOEBachelor's degree in a related field and 8+ years in customer-facing, account coordination, project coordination, or operations support roles. Requires CRM or project platform proficiency, strong organization, communication, and documentation skills.
HubSpot, Asana, Monday.com, Jira, Notion, Palantir Foundry
2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
2mo
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Customer Experience Associate
Austin, Texas, United States
$13-$15/hr OnsitePart Time
Customer service and front desk duties; reservations management; member support; basic administrative tasks; promote merchandise.
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
2w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
1mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
4w
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Customer Service Representative
Austin, Texas, United States
OnsiteFull Time
Provide customer-facing support for vehicle repair processes, coordinate rentals/tows, manage payments, maintain logs, and perform administrative tasks; valid driver’s license and strong communication skills required.
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
5d
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
1mo
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Sr Associate, Customer Care
Rochester or Oxford or Dallas or Austin
$40k-$46k/yr OnsiteFull Time
5+ YOEHigh school diploma/GED required, 5+ years customer support experience with minimum 3 years contact center; strong written/verbal communication, 35+ wpm typing, Microsoft suite familiarity, strong problem-solving and time management.
Microsoft suite/products
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