26 customer experience director jobs at 24 companies in Mapleton, UT
4d
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Director of Customer Enablement
Lehi, Utah, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in customer-facing service operations, experience scaling distributed teams, operational rigor, data-driven planning, and strong collaboration. Bachelor's degree or equivalent required.
HubSpot, ClickUp, Slack, LMS, AI
5d
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
1w
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Director of Customer Success
Salt Lake City, Utah, United States
$150k-$220k/yr RemoteFull Time
8+ YOEMinimum 8 years leading customer success/account management in fintech/SaaS/financial services, experience with enterprise relationships, Salesforce and BI tools, strong leadership, analytics, and communication skills.
Salesforce
1mo
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Buildings Sector - Customer Success Director
Holladay or Salt Lake City or Europe
OnsiteFull Time
Customer-facing experience in technical/software environments, strong knowledge of building controls and HVAC, exceptional communication, project and relationship management, technical troubleshooting, and cross-functional collaboration.
1mo
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Director of Customer Success
South Jordan, Utah, United States
OnsiteFull Time
Proven experience owning net revenue retention and expansion at a B2B SaaS company, building customer success functions, data-driven with health scores and cohorts, hands-on with SMB and enterprise accounts, and strong commercial and leadership skills.
3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
2mo
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Customer Success Director
Draper or Scottsdale
HybridFull Time
Leads customer success teams; 2nd level management experience; 50% travel; BA/BS in Business or Engineering; strong communication and analytical skills.
1mo
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Customer Business Director
Salt Lake City, Utah, United States
RemoteFull Time
10+ YOEBachelor's degree required, 10+ years technical sales experience (aerospace composites preferred), strong communication, negotiation and analytical skills, advanced MS Office/ERP/MRP/CRM experience, ability to travel ~50%.
Microsoft Office, ERP/MRP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, CRM, Microsoft Dynamics 365
1mo
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Director, Relationship Management
Lindon, Utah, United States
$175k-$180k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years leading customer-facing teams in SaaS/tech, proven track record in retention and expansion, experience building scalable account management processes, data-driven decision making, strong communication and relationship skills.
Salesforce
1mo
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Director of Global Support
Lindon, Utah, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Salesforce Agentforce, Salesforce Service Cloud
1mo
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Technical Director, Commercial Auto
Philadelphia or Seattle or Boston or Chicago or Los Angeles or Plano or Salt Lake City
RemoteFull Time
10+ YOE10+ years consulting experience in commercial auto risk control, bachelor's in engineering preferred, familiarity with AI, telematics, FMCSA/SMS, strong coaching, training, analytical and communication skills; travel ~30-40%.
AI, Microsoft Office, FMSCA/SMS
1mo
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Director of Call Center Operations
Orem, Utah, United States
$110k-$125k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years call center/customer service experience with 2+ years leading teams or functions; experience in workforce management, quality, training, hiring, systems, forecasting, and reporting; familiarity with NICE CXone and FieldRoutes/PestRoutes.
NICE CXone, FieldRoutes, PestRoutes, Cognigy, Microsoft Office, Google Sheets
1mo
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Consulting Study Director
Salt Lake City, Utah, United States
HybridFull Time
5+ YOEExpertise in regulatory standards (GMP/GLP/ISO/FDA), 5+ years NLI laboratory experience, protocol development, strong customer service and communication, project management, and Microsoft Office proficiency.
Microsoft Office
3w
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Product Category Director
Kamas, Utah, United States
$150k-$250k/yr HybridFull Time
5+ MgmtBachelor's in engineering or STEM,5+ years leadership in product/engineering/program management,product lifecycle experience,strong business acumen,customer engagement,and ability to travel up to 30%.
1w
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Plant Operations Director
Murray, Utah, United States
$22-$25/hr OnsiteFull Time
3+ YOE3+ years building/maintenance experience preferred, high school diploma, ability to perform repairs, groundskeeping, turnovers, strong customer service and communication, must pass background and health screening.
1w
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Plant Operations Director
Murray, Utah, United States
$22-$25/hr OnsiteFull Time
3+ YOE3+ years experience in building, maintenance, or housekeeping preferred; high school or equivalent; hands-on maintenance of electrical, plumbing, structural elements; strong customer service; pass criminal background and health/TB screening.
2w
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Associate Director of Sales
Sandy, Utah, United States
$20-$25/hr OnsiteFull Time
1+ YOE1+ year sales support or customer service experience; strong phone, presentation and communication skills; highly organized; proficiency in Microsoft Office and CRM systems.
Microsoft Office, CRM
2w
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Director of Product, New Products
San Mateo or New York City or Boston or Salt Lake City or Lahore
HybridFull Time
Proven experience leading multi-product B2B SaaS portfolios, product management team leadership, strong business acumen, executive communication, and ability to translate customer needs into strategy.
1mo
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Director of Lean Manufacturing
Springville, Utah, United States
OnsiteFull Time
7+ YOE7+ years manufacturing leadership with strong Lean experience, proven implementation of 5S, Kaizen, and value stream mapping; experience in custom/batch manufacturing preferred; strong leadership and communication skills.
5S, Kaizen, Value Stream Mapping, Visual Management, Standard Work, KPIs
5d
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Director, Product Management (EZLynx Rating System)
Dallas or Salt Lake City
$150k-$200k/yr HybridFull Time
10+ YOE10+ years leading successful SaaS products, strategic product leadership, enterprise customer experience, complex B2B workflows, and strong executive communication. Bachelor's degree or equivalent; travel up to 15%.
Pendo, Amplitude, BigQuery, Snowflake, Scrum, Kanban, JIRA, Smartsheet, Microsoft Office Suite, ACORD, AL3, ACORD XML
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