140 customer support manager jobs at 98 companies in Mapleton, UT
3d
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
1w
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Customer Support Manager
Sandy, Utah, United States
$74k-$111k/yr HybridFull Time
5+ YOE5+ years management experience in healthcare call center, experience with inbound/outbound operations, real-time operations, workforce management, quality monitoring, and CRM platforms; strong communication and coaching skills.
CRM
1w
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Manager, Customer Success Support
Lindon, Utah, United States
$65k-$70k/yr HybridFull Time
2+ YOE3+ Mgmt3+ years managing teams, 2+ years 401(k) industry experience, proven support operations scaling, bachelor’s degree or equivalent experience, strong coaching and communication skills.
2mo
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Customer Support Representative
West Jordan, Utah, United States
$18/hr OnsiteFull Time
1+ YOEMinimum 1 year customer service experience, strong troubleshooting and communication skills, comfortable with technology (Windows/Android/Microsoft products), able to manage multiple cases and document interactions.
Microsoft products, Windows operating systems, Android devices
1mo
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
2+ YOE2+ years customer-service or order-management experience; strong communication, organization, ERP/MRP experience (SAP preferred); Microsoft Office proficiency; US Person/ITAR eligibility required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, ERP/MRP, SAP, PIEE, WAWF, CAV, GFP
1mo
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
2+ YOE2+ years customer service/order management experience; strong communication, organization, attention to detail; U.S. Person; proficiency with Microsoft Office and ERP/MRP; ability to lift 25 lbs and work first-shift 9/80 schedule.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SAP, ERP/MRP, PIEE, WAWF, CAV, GFP
3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
2w
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Customer Support Supervisor
Salt Lake City, Utah, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years customer service experience, 1+ year supervising; experience with ERP/SAP; strong Microsoft 365 skills and communication; willingness to pass ATF background check.
SAP, Microsoft 365, Microsoft Teams, Microsoft Word, Microsoft Excel
1w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
3w
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
3d
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Customer Success Manager
Provo or United States
$27-$31/hr HybridFull Time
3+ YOERequires 3+ years in customer-facing support, service, operations, or customer success; peer coaching experience; complex issue resolution; excellent communication; organization; and attention to detail.
Looms, One Medical, Headspace, Wellhub
3w
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
1mo
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Customer Success Manager - Contract 9-12 months
Park City, Utah, United States
OnsiteFull Time, Contract
Experience in customer experience/support operations, people operations or similar; experience managing interns or junior staff; hands-on with HR platforms (Rippling a plus), CRM/support tooling, and data-driven decision making; strong organisational and project-management skills.
Rippling, CRM
2w
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Talent Manager (Administrative & Customer Support)
Salt Lake City, Utah, United States
HybridFull Time
2+ YOE2+ years business development experience in a metrics-driven environment; experience with administrative or customer support; working knowledge of Windows, Microsoft Office, and contact management (Salesforce); BA/BS preferred.
Windows, Microsoft Office, Salesforce
2w
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Client Support Manager
Lehi, Utah, United States
$77k-$116k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years in client service/operations or technology roles, 1+ year people leadership, high school required (BA preferred), strong communication, analytical skills, and proficiency with Salesforce, Playvox, Workday, Microsoft Office, and WFM.
Microsoft Office, Salesforce, Playvox, Workday, WFM
1mo
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Regional Field Support Manager Veterinary Diagnostics
Salt Lake City or United States
$85k-$100k/yr RemoteFull Time
5+ Mgmt5+ years leadership experience managing remote field teams, ability to travel 50%, strong customer service, coaching and stakeholder collaboration skills, organization and communication skills.
2mo
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Client Support Manager - Associate
Salt Lake City, Utah, United States
$65k-$80k/yr HybridFull Time
2+ YOE2-5 years client success experience; fund formation knowledge; APIs/SFTP familiarity; strong communication with executives; startup environment adaptability.
2w
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Support Specialist I - BoldTrail
Murray, Utah, United States
OnsiteFull Time
1+ YOE1+ years customer support experience (SaaS preferred), strong written/verbal communication, problem-solving, time management, ability to manage high-volume queues and own support interactions across phone and email.
BoldTrail, BoomTown, BackOffice, Legacy CLM, Intercom, Salesforce, JIRA, Slack
1mo
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Client Support Specialist
Provo, Utah, United States
OnsiteFull Time
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
Simplifile
1mo
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Client Support Specialist
Provo, Utah, United States
OnsiteFull Time
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Simplifile
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