54 customer experience director jobs at 47 companies in Minnesota
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
5d
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Director, Revenue Cycle Management Customer Experience
Minneapolis, Minnesota, United States
$127k-$230k/yr RemoteFull Time
8+ YOE5+ MgmtBachelor’s degree required; MBA/MHA preferred. Requires 8+ years of healthcare revenue cycle leadership, including 5+ years directing large contact centers, remote workforce management, Epic Resolute and Epic Cheers, CCaaS, Lean/Six Sigma, and HIPAA knowledge.
Epic Resolute, Epic Cheers, Electronic Health Record (EHR), Epic, Cloud Contact Center as a Service (CCaaS), Customer Relationship Management (CRM), Laboratory Information Systems (LIS), SMS
4d
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Director, Customer Success
United States or Minneapolis
$180k-$200k/yr RemoteFull Time
8+ YOE4+ Mgmt8+ years in B2B SaaS customer success, account management, or retention; 4+ years leading quota-carrying teams; 3+ years in financial services; retention, renewal, coverage-model, CS platform, forecasting, and executive customer leadership experience.
Planhat, Gainsight, Pendo, Domo, Looker, Tableau
1d
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Director, Customer Operations
Golden Valley or Aurora or Melville or Louisville or New York City
$146k-$218k/yr HybridFull Time
7+ YOE5+ MgmtRequires 7+ years in customer or service operations and 5+ years of people leadership, plus experience with onboarding, account maintenance, issue resolution, process improvement, change adoption, analytics, and cross-functional programs.
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
4w
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Director, Business Relationship Management - Customer Experience
Eden Prairie, Minnesota, United States
$135k-$231k/yr OnsiteFull Time
10+ YOE10+ years in corporate real estate, facilities, workplace experience, CX, or related fields; experience leading customer satisfaction/VoC programs, cross-functional collaboration, and presenting to senior leadership.
2mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
1mo
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Sr. Director, Customer Sales, Large Format
North America or United States or Cincinnati or Minneapolis or Atlanta or Bloomington
$164k-$180k/yr RemoteFull Time
8+ YOEBachelor's degree or equivalent experience,8+ years managing national accounts,DSD beverage background preferred,valid driver's license,ability to travel ~26–50%,strong analytical and leadership skills.
Alteryx, Google Analytics, Microsoft Office, Microsoft Power Business Intelligence (BI), Outlook, Power Point, Excel, Word, SQL, Tableau (Software), Nielsen/IRI
1mo
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Customer Success-Strategic Account Director
Maple Grove, Minnesota, United States
$170k-$195k/yr OnsiteFull Time
10+ YOEBachelor's degree required (advanced degree preferred),10+ years customer-facing account management experience in CDMO/CMO or medical device manufacturing, executive stakeholder management, contract/SOW knowledge, financial/KPI analysis.
3mo
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Launch Director Consultant - Twin Cities
Minneapolis, Minnesota, United States
HybridPart Time
2+ YOEPart-time launch director consultant role requiring high school diploma, driver’s license, 2+ years sales preferred, experience in customer support and account management.
MS Office
3mo
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Associate Director, Quality (Key Customer)
Anoka, Minnesota, United States
$146k-$272k/yr HybridFull Time
12+ YOEBachelor’s in engineering; 12+ years in Quality/Operations; multi-site/global leadership; ISO 9001; strong analytics; experience with supplier quality.
ISO 9001, QMS, APQP, PPAP, FMEA, SPC, Lean Six Sigma, Digital quality platforms
1mo
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Salon Color Director
Saint Paul, Minnesota, United States
OnsiteFull Time
Leadership and mentorship of salon artists, coaching on technical color services and guest experience, punctuality, professionalism, and commitment to company values.
2w
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Executive Director
Maple Grove, Minnesota, United States
$56k-$102k/yr OnsiteFull Time
1+ MgmtRequires 1+ year of leadership experience, team development, relationship-building, customer service, organization, multitasking, English proficiency, and ability to lift 40 pounds and meet state guidelines.
2mo
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Director, Product Management - Platform & Customer Lifecycle
St. Petersburg or Chicago or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Massachusetts or Maine or Maryland or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Ontario
$188k-$214k/yr RemoteFull Time
12+ YOE3+ Mgmt12+ years professional experience with 8+ years in product management and 3+ years managing PM teams; experience across platform and consumer products, technical fluency, fintech/insurtech experience, strong communication and analytical skills.
4d
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Account Director
Illinois or Wisconsin or Michigan or Minnesota or Iowa
RemoteFull Time
Experience in account management or sales, preferably in cybersecurity or technology; knowledge of cloud cybersecurity, recurring revenue, CRM tools, forecasting, and enterprise customer relationships; willingness to travel.
4w
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Event Director
Detroit Lakes, Minnesota, United States
$50k-$68k/yr OnsiteFull Time
Experience in hospitality, event planning, sales, or customer service preferred; willing to train. Must be organized, communicative, flexible, and able to manage staff and guest-facing events.
Resort Data Processing (RDP)
1mo
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Sales Director
Chicago or Minneapolis or Milwaukee
RemoteFull Time
5+ YOE5+ years sales experience with new customer acquisition in financial services; experience selling data management or enterprise solutions; strong consultative-selling, negotiation, and communication skills; Midwest market connections; available to travel regionally.
1mo
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Director, Data Engineering (Sales, Customer, & Distribution Lead)
Hartford or St. Paul
$139k-$230k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's in STEM, 5+ years related experience, 3+ years management, 2+ years insurance experience, 3+ years with AWS, Python and Databricks, CI/CD and SQL proficiency, strong communication and data governance experience.
AWS Cloud Services, Python, Databricks, CI/CD, DevOps, SQL, APIs
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