3,084 customer experience manager jobs at 1,076 companies in Minnesota
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Customer Experience Manager
Fargo or Minneapolis or Sioux Falls
HybridFull Time
Taranis: AI-powered crop intelligence platform for precision agriculture.
3+ YOE3+ years customer-facing agribusiness or AgTech experience; bachelor’s degree or equivalent preferred; strong communication, presentation, problem-solving, and relationship-building skills; willingness to travel extensively.
Trafera: Provides educational technology hardware and integrated IT support services.
6+ YOE3+ MgmtBachelor's degree or equivalent,6+ years in sales support/customer service,3+ years people management,experience with KPI-driven teams,SLA/quality focus,continuous improvement and training,ability to travel nationwide.
HubSpot, Infor Suite, Microsoft 365, Google Workspace
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOERequires 1 year of retail experience, 6 months of leadership experience, flexible night and weekend availability, communication and organizational skills, multitasking, and ability to train others.
Metropolitan Airports Commission: Operates Minneapolis-St. Paul International and regional Twin Cities airports.
2+ YOE2+ MgmtSupervisory experience (2 yrs) or MAC CES experience or completion of MAC supervisory program; high school/GED; basic Microsoft Word/Excel/Outlook skills; ability to work weekends/holidays and stand for extended periods.
MAVIS, eSecure, XOVIS, Microsoft Word, Microsoft Excel, Microsoft Outlook
Farm Credit Services of America: Provides financial services and credit to the agricultural sector.
2+ YOEMinimum 2 years customer service experience, preferred Associate's in Business/Finance or equivalent experience; ability to process loan applications, manage monetary transactions, and support customers across phone, in-person, and digital channels.
Professional Development Customer Experience Specialist
Saint Paul, Minnesota, United States
$19-$23/hrOnsiteFull Time
Think Small: Advances early childhood education through training, resources, and consultation.
Bachelor’s degree required, or related associate degree with two years’ experience, or early childhood coursework/CDA enrollment with three years’ related experience. Requires Microsoft Office proficiency, customer service, and data management skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Windows, Learning Management System
Walters Recycling & Refuse: Provides waste and recycling collection services in Minnesota.
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
Ergotron: Manufactures ergonomic workstations and digital display mounting systems.
2+ YOERequires 2–4+ years in event coordination, sales or customer enablement, facilities management, commercial training, or operations; strong organization, communication, presentation, and Microsoft Office, Oracle, and Salesforce skills.
Zoom, Microsoft Teams, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Oracle, Salesforce
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOERequires 2+ years of customer service experience, advanced computer and practice management software knowledge, strong communication, organization, multitasking, emotional intelligence, and adaptability.
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yrRemoteFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality manager responsible for member experience, operations, events, basic food service tasks, and consultative sales; able to lift 25 lbs, stand for long periods, and operate onsite equipment.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
Coaching and people management experience, strong communication, customer problem-solving, sales and product knowledge; high school diploma/GED; legally authorized to work in the U.S.; 18+.
Customer Experience Supervisor I - Miller Hill Mall
Duluth, Minnesota, United States
$20-$24/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Supervise and engage store associates, coach customer service and checkout teams, train cashiers, utilize POS productivity metrics, manage scheduling, hiring, and training to drive sales and service.
Point of Sale, Mobile Point of Sale, Satellite Registers, iCAP
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
8+ YOE5+ Mgmt8+ years in contact center operations with 5+ years in senior leadership; experience overseeing WFM, QA, training, analytics in healthcare; strong analytical skills; Bachelor's degree required.
Human Powered Health: Provider of advanced athletic performance and health optimization testing.
3+ YOEBachelor's degree or equivalent,3+ years in customer success/account management in SaaS,experience with onboarding,training,CRM (HubSpot),strong communication and project management skills.
HubSpot CRM, HubSpot Service Hub, Salesforce, Zendesk, Intercom
QuVa Pharma: Produces sterile injectable medications and pharmacy analytics for hospitals.
1+ YOEBachelor’s degree, 1+ year in customer success, account management, or software training, plus hospital experience or Epic implementations. Strong communication, organization, training, analytical, and troubleshooting skills.