15 customer experience director jobs at 14 companies in Ogden, UT
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Director, Customer Care
Midvale or Michigan or Utah
OnsiteFull Time
ZAGG: A global leader in accessories and technologies that empower mobile lifestyles.
7+ YOE3+ MgmtRequires 7+ years in customer care leadership, 3+ years managing a comparable contact center, transformation experience, AI support automation, Zendesk expertise, team-building, workforce planning, and travel readiness.
NEOGOV: Public-sector SaaS provider of human-capital and compliance software for government, public-safety, and education organizations.
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
PassiveLogic: Private U.S. technology providing Physical AI and autonomous control systems for buildings and infrastructure.
Customer-facing experience in technical/software environments, strong knowledge of building controls and HVAC, exceptional communication, project and relationship management, technical troubleshooting, and cross-functional collaboration.
Becklar: Private connected-safety providing monitoring, remote guarding, personal emergency response, and workforce-safety solutions for enterprises and individuals.
5+ YOE5+ MgmtBachelor's degree or equivalent preferred, 5+ years of relevant industry and leadership experience, customer success or account management leadership, team management, business systems proficiency, and strong analytical, communication, and problem-solving skills.
Lumion: Private fintech and operating-system provider helping career and technical schools manage enrollment, payments, and student success.
Proven experience owning net revenue retention and expansion at a B2B SaaS company, building customer success functions, data-driven with health scores and cohorts, hands-on with SMB and enterprise accounts, and strong commercial and leadership skills.
Nelson Labs: Nelson Labs is a private global laboratory testing and advisory-services provider for medical device, pharmaceutical, tissue, and biologics companies.
5+ YOEExpertise in regulatory standards (GMP/GLP/ISO/FDA), 5+ years NLI laboratory experience, protocol development, strong customer service and communication, project management, and Microsoft Office proficiency.
San Mateo or New York City or Boston or Salt Lake City or Lahore
HybridFull Time
Overjet: Dental AI serving dentists, dental support organizations, insurers, and health plans with clinical and administrative automation.
Proven experience leading multi-product B2B SaaS portfolios, product management team leadership, strong business acumen, executive communication, and ability to translate customer needs into strategy.
Parsippany or Las Vegas or Albany or Buffalo or Denver or New York City or Rochester or Tucson or Miami or Orlando or Atlanta or Chicago or Philadelphia or Minneapolis or Charleston or Nashville or Boston or Dallas or Detroit or Salt Lake City or Raleigh or Los Angeles or Columbus or Seattle
$178k-$218k/yrFieldFull Time
Ferring Pharmaceuticals: Privately owned specialty biopharmaceutical group developing medicines for reproductive health, uro-oncology, urology, gastroenterology, and maternal health.
5+ YOEBachelor's degree and 5–8 years of pharmaceutical experience required. Requires oncology or urology experience, strategic relationship development, commercial strategy, customer insights, compliant engagement, and frequent travel.
Applied Systems: Private insurance-software serving agencies, brokerages, and insurers with cloud-based management systems.
10+ YOE10+ years leading successful SaaS products, strategic product leadership, enterprise customer experience, complex B2B workflows, and strong executive communication. Bachelor's degree or equivalent; travel up to 15%.
Pendo, Amplitude, BigQuery, Snowflake, Scrum, Kanban, JIRA, Smartsheet, Microsoft Office Suite, ACORD, AL3, ACORD XML
Study Director I/II – Scientific Project Management & Client Services
Salt Lake City, Utah, United States
OnsiteFull Time
Nelson Labs: Nelson Labs is a private global laboratory testing and advisory-services provider for medical device, pharmaceutical, tissue, and biologics companies.
Experience coordinating laboratory studies, customer-facing communication, data review, documentation, and working in regulated quality environments; bachelor's in life sciences preferred.
ViiV Healthcare (GSK) Field Reimbursement Director, Central
Dallas or San Antonio or Cheyenne or Oklahoma City or Salt Lake City or Fort Worth or Denver or Houston or Little Rock or Phoenix
$180k-$300k/yrFieldFull Time
ViiV Healthcare: Specialty pharmaceutical developing HIV medicines for people living with HIV and people needing HIV prevention.
5+ YOE5+ MgmtBachelor's degree and 5+ years as a customer-facing first-line leader, 2+ years transformational leadership, experience with payer policy/reimbursement, ability to travel up to 70%, valid driver's license.
Director of Enterprise Sales - Refrigerated Logistics
Salt Lake City, Utah, United States
RemoteFull Time
Soar Transportation: Management-owned U.S. freight carrier and logistics provider serving shippers with refrigerated, dry, drayage, and specialized transportation.
5+ YOEMinimum 5 years transportation experience and 5+ years B2B refrigerated freight sales; HS/GED required (college preferred); strong communication, customer service, and deadline-driven experience; frequent national/international travel.
fax, e-mail, web-based platforms, electronic data interchange (EDI)
Director, Event Technology (SNE), Hotel Services - Homestead Resort
Park City, Utah, United States
$56k-$62k/yrOnsiteFull Time
Encore: Global provider of event technology and production services.
3+ YOE1+ MgmtRequires 3+ years of audiovisual experience, 1+ year supervising, computer hardware/software proficiency, leadership and customer focus, Level 3 Skills training, and a valid driver's license when operating company vehicles.
Microsoft Office, Customer Relationship Management system (CRM)
New York City or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Silicon Valley or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Greensboro or Hartford or Houston or Indianapolis or Grand Rapids or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland or Tampa
$155k-$410k/yrOnsiteFull Time
PwC: Global professional services network providing audit, tax, and consulting services.
8+ YOEBachelor's degree,8+ years experience,proficiency with SAP Cloud for Customer and SAP CRM,strategic mindset,client-facing leadership and business development experience.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$148k-$197k/yrHybridFull Time
Agricultural Marketing Service: U.S. federal department serving farmers, rural communities, consumers, and the nation through agriculture, food, and natural-resource programs.
1+ YOE1+ MgmtOne year of specialized experience equivalent to GS-14 providing compliance guidance, customer assistance, fact finding, and official interpretations of agricultural regulations; no education substitution.
USAJOBS, USA Hire, Microsoft Word, PDF, Microsoft Excel