21 customer experience director jobs at 20 companies in Layton, UT
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Director, Customer Care
Lehi, Utah, United States
$115k-$130k/yr HybridFull Time
8+ YOE4+ MgmtRequires 8+ years in customer service, support, sales, or account management and 4+ years leading managers or large teams. Strong contact-center, analytical, communication, workforce, and CRM experience required.
Salesforce, CRM, workforce management systems, SQ
2w
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Director of Customer Enablement
Lehi, Utah, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in customer-facing service operations, experience scaling distributed teams, operational rigor, data-driven planning, and strong collaboration. Bachelor's degree or equivalent required.
HubSpot, ClickUp, Slack, LMS, AI
2w
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
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Buildings Sector - Customer Success Director
Holladay or Salt Lake City or Europe
OnsiteFull Time
Customer-facing experience in technical/software environments, strong knowledge of building controls and HVAC, exceptional communication, project and relationship management, technical troubleshooting, and cross-functional collaboration.
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Director of Customer Success
Ogden, Utah, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent preferred, 5+ years of relevant industry and leadership experience, customer success or account management leadership, team management, business systems proficiency, and strong analytical, communication, and problem-solving skills.
Microsoft Office
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Director of Customer Success
South Jordan, Utah, United States
OnsiteFull Time
Proven experience owning net revenue retention and expansion at a B2B SaaS company, building customer success functions, data-driven with health scores and cohorts, hands-on with SMB and enterprise accounts, and strong commercial and leadership skills.
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
2mo
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Director of Global Support
Lindon, Utah, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Salesforce Agentforce, Salesforce Service Cloud
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Technical Director, Commercial Auto
Philadelphia or Seattle or Boston or Chicago or Los Angeles or Plano or Salt Lake City
RemoteFull Time
10+ YOE10+ years consulting experience in commercial auto risk control, bachelor's in engineering preferred, familiarity with AI, telematics, FMCSA/SMS, strong coaching, training, analytical and communication skills; travel ~30-40%.
AI, Microsoft Office, FMSCA/SMS
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Consulting Study Director
Salt Lake City, Utah, United States
HybridFull Time
5+ YOEExpertise in regulatory standards (GMP/GLP/ISO/FDA), 5+ years NLI laboratory experience, protocol development, strong customer service and communication, project management, and Microsoft Office proficiency.
Microsoft Office
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Director of Housekeeping - Hyatt Place Park City
Park City, Utah, United States
OnsiteFull Time
Housekeeping management experience, preferably in hospitality; leadership, organization, communication, cleaning and safety knowledge; high school diploma or equivalent required.
Cleaning chemicals, Cleaning equipment
3w
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Director of Product, New Products
San Mateo or New York City or Boston or Salt Lake City or Lahore
HybridFull Time
Proven experience leading multi-product B2B SaaS portfolios, product management team leadership, strong business acumen, executive communication, and ability to translate customer needs into strategy.
1d
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Associate Director, Strategic Engagements
Parsippany or Las Vegas or Albany or Buffalo or Denver or New York City or Rochester or Tucson or Miami or Orlando or Atlanta or Chicago or Philadelphia or Minneapolis or Charleston or Nashville or Boston or Dallas or Detroit or Salt Lake City or Raleigh or Los Angeles or Columbus or Seattle
$178k-$218k/yr FieldFull Time
5+ YOEBachelor's degree and 5–8 years of pharmaceutical experience required. Requires oncology or urology experience, strategic relationship development, commercial strategy, customer insights, compliant engagement, and frequent travel.
2w
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Director, Product Management (EZLynx Rating System)
Dallas or Salt Lake City
$150k-$200k/yr HybridFull Time
10+ YOE10+ years leading successful SaaS products, strategic product leadership, enterprise customer experience, complex B2B workflows, and strong executive communication. Bachelor's degree or equivalent; travel up to 15%.
Pendo, Amplitude, BigQuery, Snowflake, Scrum, Kanban, JIRA, Smartsheet, Microsoft Office Suite, ACORD, AL3, ACORD XML
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ViiV Healthcare (GSK) Field Reimbursement Director, Central
Dallas or San Antonio or Cheyenne or Oklahoma City or Salt Lake City or Fort Worth or Denver or Houston or Little Rock or Phoenix
$180k-$300k/yr FieldFull Time
5+ YOE5+ MgmtBachelor's degree and 5+ years as a customer-facing first-line leader, 2+ years transformational leadership, experience with payer policy/reimbursement, ability to travel up to 70%, valid driver's license.
1mo
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Director of Enterprise Sales - Refrigerated Logistics
Salt Lake City, Utah, United States
RemoteFull Time
5+ YOEMinimum 5 years transportation experience and 5+ years B2B refrigerated freight sales; HS/GED required (college preferred); strong communication, customer service, and deadline-driven experience; frequent national/international travel.
fax, e-mail, web-based platforms, electronic data interchange (EDI)
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Director, Event Technology (SNE), Hotel Services - Homestead Resort
Park City, Utah, United States
$56k-$62k/yr OnsiteFull Time
3+ YOE1+ MgmtRequires 3+ years of audiovisual experience, 1+ year supervising, computer hardware/software proficiency, leadership and customer focus, Level 3 Skills training, and a valid driver's license when operating company vehicles.
Microsoft Office, Customer Relationship Management system (CRM)
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Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
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SAP BRIM Consultant, Director
New York City or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Silicon Valley or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Greensboro or Hartford or Houston or Indianapolis or Grand Rapids or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland or Tampa
$155k-$410k/yr OnsiteFull Time
8+ YOEBachelor's degree,8+ years experience,proficiency with SAP Cloud for Customer and SAP CRM,strategic mindset,client-facing leadership and business development experience.
SAP Cloud for Customer, SAP CRM
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Supervisory IT Specialist (Director of Operations)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$148k-$192k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires U.S. citizenship, one year of specialized IT experience equivalent to GS-14, leadership of IT operations, policy and strategy development, service metrics analysis, and customer service, communication, and problem-solving competencies.
Cybersecurity Workforce Framework, Cyber Career Pathways, USA Hire, USAJOBS
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