59 customer experience director jobs at 46 companies in Union, IL
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Customer Experience Director
Elgin, Illinois, United States
$170k-$190k/yr OnsiteFull Time
15+ YOEBachelor's degree required, 15+ years experience across marketing/engineering/sales/product management, 10 years customer-facing experience, mechanical aptitude, product lifecycle and OEM relationship management, proven leadership and coaching ability.
Design Thinking, Lean Startup, Plan-Do-Check-Act
3w
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Director, Community Experience
Lindenhurst, Illinois, United States
$48k-$67k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent, 4+ years related experience including managerial duties, proficiency with CRM/customer data tools preferred, strong communication and analytical skills, ability to work flexible hours and weekends.
CRM
2w
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Customer Service Associate Director
Lisle, Illinois, United States
$110k-$166k/yr RemoteFull Time
5+ YOE3+ MgmtBachelor's+6yrs or Master's+5yrs or 10yrs customer service experience with minimum 3yrs lead experience; knowledge of fleet operations and dealer networks; legal authorization to work in the US.
1d
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Director of Resident Experience & Engagement
Skokie or Evanston or Lake Forest or Arlington Heights
$139k-$181k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree required, master's preferred; 7+ years of leadership experience in wellness, customer experience, senior living, healthcare, luxury service, or related fields; multi-site standards and change leadership experience.
dashboards, scorecards
1d
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Director of Resident Experience & Engagement
Skokie or Evanston or Lake Forest or Arlington Heights
$139k-$181k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree and 7+ years of leadership experience in wellness, customer experience, senior living, healthcare, luxury service, or related fields. Requires multi-site standards, facilitation, communication, training, and change leadership experience.
dashboards, scorecards
1mo
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Executive Director, Customer Success (North Hemisphere)
Northbrook or United States or United Kingdom or Mexico
$150k-$250k/yr RemoteFull Time
7+ YOE7+ years in customer success/engagement or enterprise sales, experience building teams and processes, strong customer relationship and C-level communication skills, data-driven and analytical, knowledge of subscription/renewal models, willing to travel ~25%.
2w
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Director, Customer Partnerships
Addison or Plattsburgh or Fort Wayne
$78k-$116k/yr HybridFull Time
5+ YOE5+ years consultative sales experience with national account leadership, strong presentation and communication skills, ability to develop business plans, and willingness to travel up to 30%.
2mo
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Director of Guest Experience | Full Time | Ryan Field at Northwestern University
Evanston, Illinois, United States
$95k-$110k/yr OnsiteFull Time
5+ YOE5-7 years managing guest service programs in large-scale venues, stadium experience preferred, bachelor’s degree preferred, 3+ years training delivery, strong communication and problem-solving, Microsoft Office proficiency, ability to work nights/weekends/holidays.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Director of Guest Experience | Full Time | Ryan Field at Northwestern University
Evanston, Illinois, United States
$95k-$110k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing guest service programs in large-scale hospitality or event settings; stadium/event experience preferred; bachelor\u0002s degree or equivalent; 3+ years creating/delivering training; Microsoft Office proficiency; strong communication, budgeting, ADA compliance, and leadership skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
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Director of Customer Service - State Farm Agent Team Member
Rockford, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Leadership or supervisory experience preferred; strong communication and time management skills; ability to motivate teams; must meet applicable state licensing requirements.
4d
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Director
Deerfield, Illinois, United States
$22-$25/hr OnsiteFull Time, Part Time
Leadership experience in customer service or production, with the ability to coach teams, manage multiple tasks, build operational systems, and work in a fast-paced restaurant environment.
2w
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Store Director
Wheaton, Illinois, United States
$106k-$212k/yr OnsiteFull Time
4-year degree or equivalent experience, strong leadership and communication, financial and analytical skills, ability to lift up to 44 pounds, flexible schedule including nights/weekends/holidays, retail operations experience.
3w
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Director, Business Optimization - Global Customer Care Operations
Deer Park, Illinois, United States
$170k-$190k/yr OnsiteFull Time
10+ YOELeadership experience in customer care or operations with track record in transformation, process standardization, continuous improvement, workforce planning, change management, and cross-functional collaboration.
SAP, Salesforce, Power BI, Tableau
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Director of Supply Chain and Customer Service
Morton Grove, Illinois, United States
$130k-$150k/yr OnsiteFull Time
6+ YOEBachelor's in Industrial Engineering (or equivalent), 6+ years production planning and ERP/spreadsheet experience, 7+ years applying operations and supply chain principles; strong S&OP, inventory, warehouse, and leadership skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Access, ERP
3mo
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Director in Training
Elmhurst, Illinois, United States
$24-$30/hr OnsiteFull Time
2+ YOE2+ MgmtLeadership experience, basic computer literacy, and experience in customer service management, hospitality leadership, and cash management preferred.
POS systems, computer
3w
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service leadership experience; multi-regional team management, project/change management, strong judgment, collaboration, and ability to travel up to 50%.
2w
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Center Director
Lake Zurich, Illinois, United States
$56k-$102k/yr OnsiteFull Time
1+ YOEMinimum one year leadership experience, customer service and organizational skills, budget accountability preferred, basic computer proficiency, ability to lift 40 pounds and perform physical activities, English proficiency.
3w
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service experience with 10+ years in managerial capacity, multi-regional team leadership, project/change management, strong judgment, and ability to work nights/weekends and travel up to 50%.
6d
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Admissions Director
Cicero, Illinois, United States
$55-$60/hr OnsiteFull Time
2+ YOEBachelor's degree in marketing, finance, healthcare, or business management preferred, or 2 years direct experience. Requires analytical, communication, multitasking, delegation, customer service, and Microsoft Office/EMR skills.
Microsoft Excel, Microsoft Outlook, EMR, PointClickCare
1mo
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Director of Sales - Schaumburg, IL
Schaumburg, Illinois, United States
$65k-$70k/yr OnsiteFull Time
1+ YOE1+ years hotel or related experience, hotel sales preferred; high school diploma required (associate preferred); valid driver's license and reliable transportation; background check and drug test.
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