323 customer support manager jobs at 180 companies in Union, IL
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yrHybridFull Time
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Wheels: Provides comprehensive fleet management and vehicle leasing solutions.
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
OSI Group: Global food processing providing concept-to-table solutions.
5+ YOE5+ years in the food industry; strong analytical and communication skills; SAP QM experience; MS Office proficiency; travel up to 30%; BA/BS preferred; sensory evaluation desired.
Customer Support Specialist (Pet Insurance) - Hybrid Position
Downers Grove, Illinois, United States
$45k/yrHybridFull Time
Prudent Pet: Provides customizable health and accident insurance for cats and dogs.
5+ YOERequires 5+ years of customer service experience, 2+ years of insurance experience, strong communication and problem-solving skills, and the ability to manage difficult interactions in a high-volume environment.
Federal SignalNYSE: FSS: Manufacturer of infrastructure maintenance and public safety equipment.
5+ YOEBachelor's degree and 5+ years of vehicle service, repair, fluid power, electronics, or related technology experience. Requires technical training, troubleshooting, customer support, and dealer management capabilities.
The Vomela Companies: Full-service provider of large format printing and visual communications.
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Alfa LavalNasdaq Stockholm: ALFA: Manufacturing equipment for heat transfer, separation, and fluid handling.
Bachelor's degree in Business or equivalent experience; proven leadership in customer support/account management; strong order management and cross-functional coordination skills; ERP/CRM and Microsoft Office proficiency; analytical and process-improvement experience.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support including order fulfillment, lot/customer assistance, administrative tasks, cash management, vendor interaction, attention to detail, and time management.
Reliable Medical: A provider of complex mobility solutions and service-focused care that partners with clinicians and customers to improve outcomes.
Manage customer service requests, schedule repairs and deliveries, process service orders and parts, support in-store customers, adhere to HIPAA/HQAA, perform inventory checks, and use computer systems for order entry. High school diploma and customer service/administrative experience required.
Oakville or Apodaca or Aurora or Brookshire or Fresno or Lenexa
$96k-$149k/yrHybridFull Time
Grundfos: Manufactures energy-efficient water pumps and advanced water technology solutions.
5+ YOE3+ MgmtBachelor's or equivalent (5+ years) or relevant experience, 3+ years management in technical sales support/application engineering, customer-focused leadership, SAP experience, Spanish language a plus, must be authorized to work without sponsorship.
Leeco Steel: Supplies and processes carbon and alloy steel plate.
Enter and track customer sales orders, review acknowledgments, prepare billing data, manage testing certificates and claims, detail-oriented with strong Microsoft Excel skills.
TIDI Products: Manufacturer of medical devices for patient safety and infection prevention.
3+ YOEAssociate or bachelor preferred, 3+ years in office management or desktop/help-desk support, experience with Microsoft 365/Teams/Active Directory, device imaging/deployment, strong customer service and documentation skills.
Microsoft 365, Teams, Windows, macOS, Active Directory
Old SecondNASDAQ: OSBC: Provides community banking, commercial lending, and wealth management services.
2+ YOE2+ years sales/service experience in banking or call center; high school diploma; call monitoring acceptance; strong phone, sales, computer, and interpersonal skills.
AIT Worldwide Logistics: Global freight forwarding and supply chain solutions provider.
Provide customer support for shipments, trace loads in TMS, manage accounts, schedule appointments, and communicate with customers; High School/GED and 0–3 years customer service or logistics experience.
Microsoft Office Suite, Transportation Management System (TMS), AS400
Snap-onNYSE: SNA: Manufactures and distributes professional tools and diagnostic equipment.
1+ YOEProvide high-volume inbound/outbound customer support, technical troubleshooting, data entry into customer management database, strong communication and multitasking; high school diploma required; 1+ year customer service experience preferred.
Associa: Associa provides management and maintenance services for homeowners associations.
2+ YOEHigh school diploma, 2+ years administrative experience, strong attention to detail, time management, communication, Microsoft Word/Excel/Outlook proficiency, 45 WPM typing preferred, customer service and office equipment knowledge.
Microsoft Word, Microsoft Excel, Microsoft Outlook