2,667 customer experience manager jobs at 988 companies in Union, IL
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
1mo
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Customer Experience Manager
Janesville or Rockford
$21/hr OnsiteFull Time
Retail customer service management, POS and computer proficiency, strong communication and problem-solving, cash/collections experience, ability to travel between stores and work retail hours.
POS
2w
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Customer Experience Manager
Woodridge, Illinois, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, excellent communication, multitasking, creative thinking, flexible schedule including nights/weekends, must be 18+.
1w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
1w
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Bench Customer Experience Manager
Carpentersville, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOETwo years college or equivalent and minimum 5 years experience; retail/production experience; forklift certification if required; flexible schedule with closings and alternate weekend work; communication and data analysis skills.
1w
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Bench Customer Experience Manager
Carpentersville, Illinois, United States
$25-$37/hr OnsiteFull Time
5+ YOETwo years college or equivalent and minimum 5 years experience; retail or production experience; forklift certification if required; flexible schedule with closings and every-other-weekend; ability to lift and perform physical tasks; working phone.
1mo
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Customer Experience Director
Elgin, Illinois, United States
$170k-$190k/yr OnsiteFull Time
15+ YOEBachelor's degree required, 15+ years experience across marketing/engineering/sales/product management, 10 years customer-facing experience, mechanical aptitude, product lifecycle and OEM relationship management, proven leadership and coaching ability.
Design Thinking, Lean Startup, Plan-Do-Check-Act
2mo
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
2w
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Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOE3+ years relevant experience (or bachelor's degree), strong problem-solving and communication skills, experience with ERP/case management systems, ability to handle inbound calls, orders, claims, and email responses.
Enterprise Resource Planning (ERP), Case Management
3w
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Experience Manager
St Charles, Illinois, United States
$29-$35/hr OnsiteFull Time
2+ YOEBachelor's degree preferred; cosmetology license where required; 2+ years fast-paced retail management experience; financial, retail and cosmetology management skills; proficient with POS, Microsoft Office and Apple devices; strong leadership and communication.
Point of Sale, Microsoft Office, Apple devices
1w
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Customer Experience Coordinator
Palatine, Illinois, United States
$16-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, strong communication and organization, retail merchandising knowledge, multitasking, and 1 year retail plus 6 months leadership experience.
1mo
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Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Experience Professional Lead - MH
Northbrook, Illinois, United States
$31-$36/hr HybridFull Time
2+ MgmtLeadership or supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office, Tableau and in-house RavApps; valid driver’s license and ability to lift up to 40 lbs.
Microsoft Office, Tableau, RavApps, Ravago Tools
1mo
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Salon Customer Experience Specialist
Algonquin, Illinois, United States
$15-$19/hr OnsitePart Time
Provide welcoming front-desk service, manage appointments and payments, recommend and sell retail products to meet sales goals, support salon operations, and communicate effectively with guests and stylists.
FindMore
1w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
4w
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
1mo
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Customer Relationship Manager
Northbrook, Illinois, United States
$18-$24/hr OnsiteFull Time
1+ YOE1+ year hospitality/customer service experience, strong phone presence, organized, ability to manage callbacks, comfortable with software (AppFueled), calm in fast-paced environments.
AppFueled
2w
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Manager, Customer Care
Deer Park, Illinois, United States
$115k-$130k/yr OnsiteFull Time
3+ MgmtBachelor's or Associate degree with 2–5 years leading a customer care team, experience with order-to-invoice, backlog and dispute management, KPI/visual management, workforce planning, and cross-functional escalation resolution.
SAP, OCR, AI, EDI, WalkMe
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