384 customer experience lead jobs at 199 companies in Aberdeen, MD
3d
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Customer Experience Lead - Full Time
Baltimore, Maryland, United States
$16/hr OnsitePart Time
1+ YOECustomer service mindset, leadership and communication skills, problem-solving ability, organization, flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
1d
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Customer Experience Manager
Halethorpe or Beltsville
$70k-$80k/yr OnsiteFull Time
5+ MgmtExperience leading customer service or call center teams, managing KPIs, improving processes, developing training materials, and using telephony, call center technology, and Microsoft Office; weekends may be required.
Microsoft Office, ServiceTitan, CRM
1w
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Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
3w
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PT Customer Lead (541692)
Elkton, Maryland, United States
OnsitePart Time
Customer lead role in retail operations; the posting does not specify additional qualifications or experience requirements.
3mo
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PT Customer Lead
Scaggsville, Maryland, United States
$16-$23/hr OnsitePart Time
Customer-service focused cashier role; high school preferred, effective communication, ability to learn multiple tasks, perform cashier/service center duties, meet physical requirements and minimum age for role.
cash register, lottery machine, scanner, computer, calculator, smart devices
5d
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Retail Customer Service Lead
Timonium, Maryland, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
Point-of-sale (POS) systems
1w
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Retail Customer Service Lead
Towson, Maryland, United States
$16-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
3mo
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Lead Customer Service Associate
Creighton, Pennsylvania, United States
OnsiteFull Time
1+ YOEAt least one year of retail experience; strong leadership, communication, and customer service skills; valid state driver’s license and insured vehicle; knowledge of food handling and safety; high school diploma preferred.
3w
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Dutch Wonderland Inn Lead Guest Experience Agent
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
1mo
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Customer Operations Lead
West Chester, Pennsylvania, United States
$71k-$85k/yr OnsiteFull Time
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
HubSpot
1mo
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Customer Success Lead
Baltimore or United States
$105k-$125k/yr HybridFull Time
4+ YOEBachelor's degree, 4+ years wholesale/retail energy experience with ISO New England and New York ISO focus, strong spreadsheet/database skills, PowerBI and VBA preferred, excellent communication and analytical skills, legal U.S. work authorization required.
PowerBI, VBA
1mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Lancaster, Pennsylvania, United States
$19/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leader, leadership, or Amazon experience. Training experience preferred.
inventory management systems
1w
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Customer & Revenue Agent Lead
Maryland or Anne Arundel County or Talbot County or Montgomery County or Prince George's County or Easton or Annapolis or Upper Marlboro or Beltsville or Gaithersburg
$56k-$88k/yr OnsiteFull Time
5+ YOEHigh school diploma or equivalency, five years of clerical or accounting experience handling money or payment instruments and providing public customer service, and a valid Maryland driver's license.
E-ZPass
2mo
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Lead Customer Service Advisor
Exton, Pennsylvania, United States
$12-$20/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver's license, knowledge of automotive service and parts, strong communication and mentoring skills, ability to lift up to 50 lbs and work flexible shifts including weekends and holidays.
3mo
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Shift Lead
Severna Park, Maryland, United States
OnsiteFull Time
Experience leading shifts, supervising team members, ensuring safety, quality food, and policy compliance.
POS system, Cash handling, Point of Sale
3d
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Customer Service Representative
Grasonville, Maryland, United States
$20-$22/yr OnsiteFull Time
Requires strong customer service, responsiveness, organization, communication, CRM and dashboard fluency, goal orientation, and accountability. Customer service, inside sales, lead intake, or appointment-setting experience preferred.
JobTread, Salesforce, CRM
1w
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OMS Team Lead - CAM
Baltimore, Maryland, United States
OnsiteFull Time
4+ YOERequires 4+ years in order management, customer service, logistics, supply chain, inventory, or related work; leadership experience preferred, plus SAP or ERP experience and Microsoft Office proficiency.
SAP, Microsoft Office
5d
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Part-Time Lead Generator / Customer Service Representative
Severna Park, Maryland, United States
$25/hr FieldPart Time
Strong communication skills, accurate customer information entry, reliable independent work, weekend and evening availability, and ability to stand for 8 hours and lift up to 50 pounds. Experience is not required.
1mo
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Shift Lead
Elkton, Maryland, United States
$18/hr OnsiteFull Time
High school preferred, age 16+, valid driver’s license preferred, background check required, ability to lift 50 lbs, customer-facing operational or leadership experience preferred.
Microsoft Excel
2mo
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Shift Lead
Wilmington, Delaware, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year retail experience as key carrier or shift leader and fluency in English; duties include opening/closing stores, cash handling, inventory control, customer service, and coaching team members.
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