787 customer experience lead jobs at 348 companies in Alhambra, CA
2mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
2d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
1mo
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
4h
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Experience Lead, TEB
Teterboro or Van Nuys
$73k/yr OnsiteFull Time
Luxury hospitality experience, fluent English communication, flexible availability for nights, weekends, holidays, flying, and reserve duty; ability to lift 100 lbs, report within 120 minutes, and meet U.S. work and foreign-country requirements.
1d
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Client Experience Lead
Manhattan Beach, California, United States
$16-$21/hr OnsiteFull Time
Requires exceptional customer service, problem-solving, communication, organization, product recommendation, multitasking, initiative, and flexibility for weekends, opening, and closing shifts.
Kustomer
1d
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Client Experience Lead
Manhattan Beach, California, United States
$16-$21/hr OnsiteFull Time
Requires exceptional customer service, problem-solving, communication, organization, product recommendation, multitasking, and team collaboration skills, with flexibility for weekends, opening, and closing shifts.
Kustomer
6d
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Experience Lead, Sports Club LA
Los Angeles, California, United States
$19/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, strong communication and multitasking skills, computer literacy, CPR/AED certification or willingness to obtain, and flexible availability.
LPMS
3w
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Guest Experience Lead | Third Street Promenade
Santa Monica, California, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store. High school diploma/GED is preferred.
2mo
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Customer Experience Manager
Lancaster, California, United States
$18-$23/hr OnsiteFull Time
Retail management or supervisory experience preferred; ability to lead front-end operations, omnichannel processes, cash reconciliation, inventory, team training, and perform physical tasks like lifting and standing for long periods.
2mo
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Lead Experience Guide (Lead Front Desk Associate)
Woodland Hills, California, United States
$22/hr OnsiteFull Time
Sales/guest service experience; leadership or supervisory experience; strong communication; detail-oriented; team player.
2w
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Customer Service Lead
Gardena, California, United States
$15-$20/hr OnsiteFull Time
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
1w
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time, Part Time
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Customer Service Lead
Simi Valley, California, United States
$70k-$85k/yr HybridFull Time
3+ MgmtBachelor’s degree or equivalent, including at least 3 years of supervisory experience. Requires customer service operations knowledge, Incoterms, ERP transactions, contract review, and legal U.S. work authorization.
ERP, ASAT, IMEX
1w
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
Windows, Microsoft Word, Microsoft Excel, E-mail
1w
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Retail Customer Service Lead
Canoga Park, California, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-Sale (POS)
2w
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Retail Customer Service Lead
Tustin, California, United States
$18-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and ability to lift up to 50 pounds.
POS
2w
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
6d
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time
Prior cashiering or retail front-end experience, leadership and coaching skills, basic math, Microsoft Office proficiency, English fluency, and U.S. work authorization required; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, IT
4w
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Senior Customer Relations Lead
Santa Ana, California, United States
$30/hr OnsiteFull Time
4+ YOE4+ years customer relations experience; high school diploma required, college preferred; experience with claims, shipping, de-escalation; strong communication, problem-solving, and organizational skills; Google Workspace and Salesforce experience preferred.
Google Workspace, Salesforce
3mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
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